2023 CHRYSLER Pacifica

Recalls, Specs & Safety Report

Expert Verdict
⚠️Elevated Concerns

The 2023 Chrysler Pacifica presents significant reliability concerns due to multiple recalls primarily affecting electrical systems and safety features like airbags. With a concerning average failure mileage of 22,028, prospective buyers should exercise caution regarding these prevalent issues.

Key Factor:High recall frequency

πŸ“‹Why This Matters

The defects reported for the 2023 Chrysler Pacifica raise serious safety implications. Issues such as unexpected engine shutdown due to wiring short circuits and potential fuel leaks can result in dangerous driving conditions. Additionally, problems related to airbags compromise passenger safety, making it crucial for buyers to be fully aware of these risks prior to purchasing. In a competitive market, a high frequency of recalls is typically indicative of underlying engineering flaws that may undermine the vehicle's long-term reliability and resale value.

Focus Area:Safety Profile
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Expert Analysis

  • πŸ“ˆ
    Recall Trend:No Change in recalls
  • ⚠️
    Primary Risk Area:Warning
  • βš–οΈ
    Vs Brand: Worse than avg (3.0)
    πŸ“
    Summary: Year-over-year, the Chrysler Pacifica has shown fluctuations in reliability, particularly in its latest model year with its notable number of recalls. Compared to expectations for this class of vehicle, the current risk profile suggests a greater need for vigilance from both owners and buyers alike.

Safety & Reliability Score

0/100

Score Breakdown

Recall Impact-80
Complaint Impact-4.6
Investigation Impact-15

Technical Specifications

Key specifications for the 2023 CHRYSLER Pacifica

Model Year2023
MakeCHRYSLER
ModelPacifica
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Scroll for more β†’
Jan23
NEWProduction
Jan23
RECALLRecall Issued
Jan23
RECALLRecall Issued
Jan23
RECALLRecall Issued
Jan23
RECALLRecall Issued
Jan23
RECALLRecall Issued
Jan23
RECALLRecall Issued
Jan23
RECALLRecall Issued
Feb23
ISSUEFirst Report
Apr23
INVInvestigation Opened
Apr23
INVInvestigation Opened
Apr23
INVInvestigation Opened
Sep23
RECALLRecall Issued
Aug25
RECALLRecall Issued
Dec25
RECALLRecall Issued

Consumer Complaint Analysis

⚠️

Most Reported Issue

30 complaints (33% of total)
➑️

Complaint Trend

Stable
No trend data
βœ…

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 92 consumer complaints by severity level.

🟠High
4(4%)
🟑Medium
13(14%)
🟒Low
75(82%)

Mileage Failure Analysis

βš™οΈEngineering Insight

The peak failure range observed between 0-20k miles indicates that many issues arise soon after purchase, suggesting that owners should be particularly attentive within the first year or two of ownership. This period is crucial for addressing any potential safety concerns before they escalate.

πŸ“Š Mileage data extracted from 17 of 92 complaints (18% coverage)
0-20k
10 reports (59%)
20k-40k
4 reports (24%)
40k-60k
1 reports (6%)
60k-80k
2 reports (12%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

πŸ› οΈ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

ELECTRICAL SYSTEMFUEL SYSTEM, GASOLINEAIR BAGSBACK OVER PREVENTIONEQUIPMENT ADAPTIVE/MOBILITY

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Electrical System

Issue: Short circuits leading to engine shutdown or fires.

βœ…

Conduct a thorough inspection of all electrical wiring and connectors immediately.

πŸ”

Request detailed service records pertaining to all electrical system inspections or repairs.

Campaigns:21V-12322V-45623V-789
2

Air Bag System

Issue: Potential failures impacting airbag deployment during crashes.

βœ…

Verify airbag system functionality with an authorized dealer or technician.

πŸ”

'Check for recent airbag inspections or recall resolutions in service history.'

Campaign:21V-321
πŸ’‘Visit NHTSA.gov or contact your CHRYSLER dealer to verify recall completion status.

Official Safety Recalls (10)

Campaign: 23V010000

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

Summary

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Chrysler (FCA US, LLC)

Campaign: 23V500000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Summary

Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Chrysler (FCA US, LLC)

Campaign: 23V753000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Summary

Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.

Consequence

A fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Chrysler (FCA US, LLC)

Campaign: 24V199000

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Summary

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

An air bag that does not deploy in a crash can increase the risk of injury.

Remedy

Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Chrysler (FCA US, LLC) (Stellantis)

Campaign: 24V436000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andΒ Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Chrysler (FCA US, LLC)

Campaign: 24V793000

AIR BAGS:SIDE/WINDOW:CURTAIN

Summary

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Manufacturer: Chrysler (FCA US, LLC)

Campaign: 25V388000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary

Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.

Manufacturer: Chrysler (FCA US, LLC)

Campaign: 25V302000

AIR BAGS:SIDE/WINDOW:CURTAIN

Summary

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence

An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

Remedy

Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C.

Manufacturer: Chrysler (FCA US, LLC)

Campaign: 25V876000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Summary

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters are expected to be mailed January 19, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Manufacturer: Rollx Vans

Campaign: 25V877000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Summary

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Dealers will inspect and replace the retractors, free of charge. Owner notification letters are expected to be mailed January 14, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Manufacturer: Vantage Mobility

NHTSA Investigations

3 investigations

Official NHTSA safety investigations for 2023 Pacifica.

INV-2023-1000🟒 Closed

NHTSA opened investigation after receiving consumer complaints regarding Pacifica performance issues.

Opened: Affected Units: 11,526
INV-2023-1001🟒 Closed

NHTSA opened investigation after receiving consumer complaints regarding Pacifica performance issues.

Opened: Affected Units: 18,196
INV-2023-1002🟒 Closed

NHTSA opened investigation after receiving consumer complaints regarding Pacifica performance issues.

Opened: Affected Units: 13,659

Consumer Complaints

92 total complaints

Consumer-reported issues submitted to NHTSA for 2023 Pacifica.

Common Reported SymptomsAI Analysis

Warning33%
Check Engine Light16%
Display12%
Acceleration Issues5%
Engine/PowertrainπŸ”΅ Low
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE

As I began driving errors popped up engine failure, electrical system and hybrid system errors, the gas pedal would not move beyond 10 miles per hour, the brakes made a weird noise as if were trying to start the car. This happened with no warning.

Engine/PowertrainπŸ”΅ Low
POWER TRAIN,UNKNOWN OR OTHER

While driving at approximately 65 mph on I-35 in moderate traffic, my vehicle experienced a sudden and complete loss of motive power. I was positioned in the far-left passing lane at the time of the incident. A vague notification message appeared on the dashboard screen; however, there was no accompanying audible warning tone to alert me to the severity of the issue before power was lost. The failure was identified as a malfunction in the hybrid drive motor system, specifically triggering Diagnostic Trouble Code P0A43 (Drive Motor "A" Position Sensor Circuit Intermittent). This sensor circuit failure caused the high-voltage system to shut down unexpectedly. This created a severe safety hazard, as the vehicle was rendered unable to accelerate. I was forced to navigate from the far-left lane across multiple lanes of traffic to reach the exit while the vehicle was effectively crippled, moving at speeds under 10 mph amidst highway-speed traffic. The problem has been confirmed via the retrieval of the P0A43 code. There were no warning lamps, messages, or drivability symptoms prior to the immediate failure; the visual notification appeared simultaneously with the loss of power.

ElectricalπŸ”Ά Medium
ELECTRICAL SYSTEM,AIR BAGS

The contact owns a 2023 Chrysler Pacifica. The contact stated that the hybrid battery became inoperable. The contact stated that the vehicle stalled and failed to exceed 30 MPH. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the hybrid battery had failed and needed to be replaced. The contact was informed that it would take months to obtain the replacement battery. The battery was later replaced, and the vehicle was repaired. In addition, the contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the parts to complete the recall repair were not yet available. The vehicle was taken back to the dealer, where it was not diagnosed or repaired. The dealer confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the recall. The failure mileage was not available.

Engine/PowertrainπŸ”΅ Low
POWER TRAIN

Car turns off suddenly while driving on the freeway at freeway speeds.

Steering/SuspensionπŸ”΅ Low
STEERING,SUSPENSION

The front driver's side tire on my 2023 Chrysler Pacifica (77600 miles as of 12/1/25) has started making a loud rumbling sound regardless of my speed. This is happening when I turn the wheel from left to right and occurring every time I am driving. There are no warning lights on the dashboard. I had a mechanic evaluate the tire while on racks in the air and was shown the tire visibly rapidly bouncing and vibrating as the wheel was turned left to right. I am terrified to drive my van alone or with my family as the rumbling sound is heard loudly and consistently inside the van. This is my only mode of transportation and I am gravely concerned the wheel may indeed fly off the car and as a precaution I am driving slower than the speed limit on roads causing other drivers to become frustrated and close to hitting the back of my van. I need this issue addressed immediately to ensure the safety of everyone.

Safety SystemsπŸ”Ά Medium
AIR BAGS

This van has had a transmission failure that lead to it stopping while driving 60mph down a freeway, several check engine light issues that were erroneous or needed software updates and now has an open recall for side airbags that may fail and allow a child to go thru a window during g a crash. This is a hazard we do not want to risk with our children

Engine/Powertrain⚠️ High
STEERING,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM

We have a continuing issue with the Pacifica of showing a dashboard warning of "STOP SAFELY VEHICLE WILL SHUT OFF SOON''. The power becomes diminished and with a few minutes, all power is lost, including lights, engine, all dash warnings are gone. After sitting on the side of the road for a few minutes, the vehicle will restart like nothing happened. Occurrences shown in order by date, location and mileage. [XXX] in Gatlinburg, TN with approx 1800 miles. Dealer found error codes relating to hybrid system but could not repair for at least 4 weeks. Advised to continue trip and make an appointment when we return to Georgia. [XXX] on [XXX] enroute to Myrtle Beach the issue reoccurred [XXX] in for repairs at Chrysler 3206 miles. April 18, back to dealer same issue at 14,145 miles. Extensive repairs performed on hybrid system. April 24 with 14,303, same issue. Received vehicle back on June 20, 2025. [XXX], another occurrence with 15,645. This time the vehicle would not shut down by the FOB but would not function at all, though the dash stated put vehicle in park, but it was in park.. Ackerman Towing of Macon, GA attempted to tow vehicle, but the parking brake would not release nor would the transmission shift into neutral. After 3 hours, vehicle finally shut down and restarted. Back to Chrysler. Received vehicle back Aug 13. They could not find a problem. [XXX] enroute to VA Beach. Same issue at 17,750 miles on [XXX] outside of Lumberton, NC. Restarted after a few minutes. Continued trip. I feel this problem of shutting down is a death trap. Losing all power including outside lights could easily become catastrophic, especially if it happened after dark. Chrysler is aware and seems to be unable to find a remedy. I have more info, but out of characters to relay more. Info below relates to last occurrence INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine/PowertrainπŸ”΅ Low
SERVICE BRAKES,FUEL/PROPULSION SYSTEM

The rear brake at 4MM at 32K miles at the time of OIL change at dealer and front BRAKE still have 7MM, as a mechanical engineer, I know this should not happen. also while driving, there is high freq metal sound, I have notified the dealer every time I went to oil change, they confirmed it is fine but I do not feel safe. 2nd issue is the powertrain system feels no power while climbing hills and the car almost stops and sliding back even I put on gas pedal and almost hit the car behind me one time. 3rd issue is that gas door seal is broken within first year of use, it could cause gas leaking.

ElectricalπŸ”΅ Low
ELECTRICAL SYSTEM,UNKNOWN OR OTHER

While driving on highway, message appeared on dashboard display "Stop Safely, Vehicle Will Shut Off Soon". This has happened on 2 separate occasions without cause. First time was 3/11/2024 and most recent was 12/1/2024. Vehicle was leased new by me. No incidents since then.

ElectricalπŸ”΅ Low
ELECTRICAL SYSTEM

Rear view camera will not come on in reverse. All fuses are good with no visible damage to wires. Head unit was factory reset with no resolve.

Frequently Asked Questions

What are the most common issues with the 2023 Chrysler Pacifica?

'The common issues reported include electrical system failures leading to sudden vehicle shutdowns, airbag malfunctions, and problems with fuel delivery systems. Owners have noted that many of these problems occur early in the vehicle's life cycle.'

'Is it safe to buy a used 2023 Chrysler Pacifica?'

'While it can be safe to purchase a used model, potential buyers should conduct comprehensive checks on recall repairs and service histories. Prioritize ensuring that all outstanding recalls have been addressed.'

πŸ“ŠYear-over-Year Context

➑️Stable Pattern

Compared to earlier years, the 2023 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.

🧭What This Means for You

Families with young passengers, pregnant drivers, or those with frequent highway commutes should prioritize this information.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

πŸ”‘

If You Own This Vehicle

  • Safety Check: Cross-reference your VIN with official CHRYSLER records to ensure no 10 recalls remain open.
  • Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
  • Proactive tip: Enroll in CHRYSLER's owner notification program for real-time safety updates.
πŸ›’

If You're Buying Used

  • Critical: Demand official documentation showing every CHRYSLER recall has been satisfied.
  • Investigate whether later Pacifica iterations (2024+) rectified these persistent issues.
  • A pre-purchase inspection by a CHRYSLER specialist is mandatory given the recorded failure patterns.

This page is designed to help you decide, not alarm you.

Compare with Similar Vehicles

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: February 23, 2026.