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Get in Touch
Have a question, suggestion, or need assistance? We're here to help! Choose the most appropriate contact method below based on your inquiry.
General Inquiries
For general questions about our service or website.
info@safecarinfo.comPrivacy Concerns
Questions about your data or privacy practices.
privacy@safecarinfo.comLegal Matters
Legal inquiries or terms of service questions.
legal@safecarinfo.comReport an Issue
Found incorrect data or a website bug?
support@safecarinfo.comImportant Notes
⚠️ Vehicle Safety Concerns
If you have an immediate safety concern about your vehicle, please contact the appropriate authorities directly:
- NHTSA Vehicle Safety Hotline: 1-888-327-4236
- Report a Safety Problem: NHTSA Online Complaint Form
- Your Vehicle Manufacturer: Contact your dealer or manufacturer directly for recall repair scheduling.
Response Time
We aim to respond to all inquiries within 2-3 business days. During peak times, response may take slightly longer. We appreciate your patience.
Frequently Asked Questions
Before reaching out, you might find your answer in these common questions:
How often is your data updated?
Our database is updated weekly with the latest recall information from NHTSA.
Is your service free?
Yes, SafeCarInfo is completely free to use. We are supported by advertising.
How do I check for open recalls on my vehicle?
Search for your vehicle by make, model, and year on our homepage. For VIN-specific recalls, visit NHTSA.gov/recalls.
Are recall repairs free?
Yes, all recall repairs are performed free of charge by authorized dealers under federal law.
Mailing Address
For written correspondence, please use email as our primary contact method. Physical mail inquiries will receive slower response times.