2023 RAM 3500

high beam lights turn on when left turn signal is activated

Despite having taken my 2023 Ram 3500 HD truck to the Ram dealer 3 times for the same recall, the issue still persists. The recall in question is B2A/NHTSA 23V-799 related to a malfunctioning SCCM that results in high beams activating with left turn signal activation. Also, left turn signal activates with high beam pass activation. Per Ram's protocol, they performed a software reboot upon the first attempt. The problem quickly returned. I returned to the same service department who did not perform any service on the vehicle despite the ongoing problem for more than one week. I took the truck back as it was my main mode of transportation. Because this safety issue has not resolved, I attempted to take it back to a different Ram service center who wanted to perform some incredibly involved electronic disconnection of all systems. I told them this was unacceptable because this was a known recall item that is still active. I have tried calling Ram Cares Customer service, but they have been entirely unhelpful. I am not filing this safety issue because Ram refuses to provide the needed replacement of the SCCM unit, which was the correct fix for this recall because they insist that the recall has been serviced appropriately. I have a recent video that shows the problem still happening, but they have not cared to look at it.

On my model year 2023 RAM 3500 equipped with the Cummins 6.7L High Output engine, the premature failure of the camshaft valve lifter has caused the engine camshaft to have abnormal wear due the valve lifter roller bearing seizing. This has also caused metallic debris to contaminate the engine oil causing further damage to other engine components. This potential safety hazard of this incident, potential catastrophic engine failure which may occur while driving and cause the vehicle to stop suddenly without driver input. According reports provided by multiple consumers and dealer service departments for this vehicle model, others have experienced the same failure. The vehicle has not been independently inspected. There were no warning lamps, the only recognizable symptom to the issue is an irregular ticking sound coming from the engine bay upon startup and at warm temperature idle.

The contact owns a 2023 Ram 3500. The contact stated that while driving at unknown speeds, the parking brake engaged without driver input. The parking brake warning light was illuminated. The contact was unable to disengage the parking brake. The contact was aided by another driver. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown. The VIN was not available.

Turn on left blinker and the high beams come on doesn’t matter if it’s daytime, night time, headlights on or off, truck running not running. Obviously you don’t want to high beam other drivers when passing on left or turning left. Opened driver door and passenger rear window shattered with 2800 miles on it.

The seatbelts do not porperly retract. The get caught in door after use, they fit loose and don’t feel secure. I had a 2018 ram 2500 that did the same

Driving vehicle and made a left turn and the power steering stopped working and the brakes went spongy. Made the turn and the power steering started working again. It did it five other times on the same drive, over a fifteen minute period of time. The engine belt is in place and there are no signs of wear. Vehicle has 10,550 miles on it. Dealer states it’s missing some type of clip from the factory.