2024 RAM 3500

Recalls, Specs & Safety Report

2RecallsNHTSA Verified23ComplaintsNHTSA Data0InvestigationsNHTSA Data
Expert Verdict
⚠️Elevated Concerns

The 2024 RAM 3500 has notable reliability concerns due to its recalls, particularly with the steering and airbag systems. Owners should be vigilant about these issues, especially given the average failure mileage of around 17,644 miles, which is relatively early in the vehicle's life cycle.

Key Factor:Significant safety recalls

πŸ“‹Why This Matters

The steering control module recall can lead to erratic headlight and turn signal operation, which not only increases the likelihood of accidents but also poses a compliance risk with federal safety standards. More critically, the airbag issue indicates potential failure to deploy during a crash, significantly raising occupant risk. For a heavy-duty truck like the RAM 3500, which is often used for towing and hauling, having these systems compromised is particularly alarming and warrants immediate attention from both current owners and prospective buyers.

Focus Area:Safety Profile
πŸ“Š

Expert Analysis

  • πŸ“ˆ
    Recall Trend:No Change in recalls
  • ⚠️
    Primary Risk Area:Accident
  • βš–οΈ
    Vs Brand: Worse than avg (0.4)
    πŸ“
    Summary: Year-over-year safety trends for RAM have shown improvements in certain areas; however, this year's recall issues suggest a step backward in some respects. This model exhibits higher-than-expected risks due to multiple safety-related recalls that could potentially leave drivers in precarious situations if not addressed promptly.
Critical Component: Accident

Safety & Reliability Score

83/100
Very Good

Score Breakdown

Recall Impact-16
Complaint Impact-1.15
Investigation Impact-0

Technical Specifications

Key specifications for the 2024 RAM 3500

Model Year2024
MakeRAM
Model3500
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan24
NEWProduction
Jan24
RECALLRecall Issued
Jan24
RECALLRecall Issued
May24
ISSUEFirst Report

Consumer Complaint Analysis

⚠️

Most Reported Issue

6 complaints (26% of total)
➑️

Complaint Trend

Stable
No trend data
βœ…

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 23 consumer complaints by severity level.

🟠High
1(4%)
🟑Medium
10(43%)
🟒Low
12(52%)

Mileage Failure Analysis

βš™οΈEngineering Insight

The peak failure mileage of 0-20k means that problems are likely to emerge shortly after purchase. For new owners of the RAM 3500, this range highlights a critical window where vigilance is key; addressing any emerging issues early can prevent more significant problems down the road.

πŸ“Š Mileage data extracted from 10 of 23 complaints (43% coverage)
0-20k
8 reports (80%)
20k-40k
0 reports (0%)
40k-60k
1 reports (10%)
60k-80k
0 reports (0%)
80k-100k
1 reports (10%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

πŸ› οΈ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

STEERINGAIR BAGS

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Steering Control Module

Issue: Faulty module may cause high beams or turn signals to malfunction.

βœ…

Schedule an inspection at your nearest dealership immediately to assess steering module function.

πŸ”

Verify if any recall work has been completed on steering components before purchasing.

Campaigns:23V32923V330
2

Air Bag System

Issue: Driver's airbag may fail to deploy due to improper welding of the clock spring.

βœ…

Contact Chrysler for urgent evaluation and possible replacement.

πŸ”

Check service history for any airbag-related recall repairs prior to finalizing your purchase.

Campaign:23V331
πŸ’‘Visit NHTSA.gov or contact your RAM dealer to verify recall completion status.

Official Safety Recalls (2)

Campaign: 23V799000

STEERING:STEERING CONTROL MODULE

Summary

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.

Remedy

Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Chrysler (FCA US, LLC)

Campaign: 24V199000

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Summary

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

An air bag that does not deploy in a crash can increase the risk of injury.

Remedy

Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Chrysler (FCA US, LLC) (Stellantis)

NHTSA Investigations

0 investigations
βœ“

No active investigations for this vehicle.

Consumer Complaints

23 total complaints

Consumer-reported issues submitted to NHTSA for 2024 3500.

Common Reported SymptomsAI Analysis

Accident26%
Warning22%
Fire9%
Display9%
Stuck9%
BrakesπŸ”Ά Medium
AIR BAGS,SERVICE BRAKES

I was towing a 6,000 pound excavator on a 20’ tilt deck trailer and rounded a turn to see a line of traffic stopped waiting on a big truck to turn. I hit the brakes and the truck didn’t start to slow. I swerved to the shoulder and pressed breaks as hard as possible and went past several cars and t boned the big truck that was turning. The only brakes it felt like i had was the trailer brakes. Very severe accident that everyone walked away from but definitely was equipment failure involved.

Dec 13, 2025Open
ElectricalπŸ”Ά Medium
ELECTRICAL SYSTEM,BACK OVER PREVENTION

The contact owns a 2024 Ram 3500. The contact stated that upon purchasing and driving the vehicle, the contact noticed an abnormal odor inside the cabin of the vehicle. The dealer was notified and informed the contact that it was a new vehicle odor. The contact stated that while driving at 65 MPH, the contact noticed clear smoke coming from the vents. Additionally, the contact stated that the rearview was inoperable. The vehicle was taken to the dealer, where it was diagnosed that the cab heater had experienced an internal short circuit, causing the wiring and grid heater to melt. The vehicle was repaired; however, the failure recurred while driving. The contact sustained extreme fatigue, sore throat, nausea, headaches, ringing ears, and vomiting. The contact had not received medical assistance but had taken a 3-day leave from work. The dealer was contacted via email and informed the contact that the heater assembly might not be the cause of the failure. The contact was concerned that the vehicle failure could cause a fire. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20.

Dec 4, 2025Open
BrakesπŸ”Ά Medium
AIR BAGS,SERVICE BRAKES

While traveling down a hill, about 40mph, applied brakes to stop at a T intersection, truck wasn’t slowing down. Engaged engine brake, truck wasn’t slowing. Slammed brake pedal to the floor, ABS did not engage, no vibrations, wheels didn’t lock up, held for 2-3 seconds then started to release and slam brake pedal repeatedly. Truck went through intersection, hit a lot of trees, dropped down a 6’ embankment, air bags did NOT deploy, trucks frame bent on both sides behind the cab.

Nov 15, 2025Open
Engine/PowertrainπŸ”΅ Low
FUEL SYSTEM, DIESEL

The contact owns a 2024 Ram 3500. The contact stated that while attempting to start the vehicle in colder weather, the message "Pre-heating Diesel" was displayed on the screen. No warning light was illuminated. Several local dealers were contacted; however, the vehicle was not diagnosed or repaired. There was no recall for the issue associated with the VIN. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 15,000.

Oct 8, 2025Under Review
OtherπŸ”Ά Medium
TIRES

I purchased a dodge 3500 truck on October 16th 2024. My truck as of today has 4900 miles on it. It is a one ton dually. I noticed this week two of the rear outside tires have cracks and defective tread. I took it to a tire shop and they confirmed these tires are bad. I tow a 40 foot fifth wheel trailer. If I had had a blowout it could of been a huge problem for myself and those on the road around me. I spoke to the dealership I bought the truck from and they informed me they would have to see the tires and file a report with the manufacture of the tires. I had to buy all 6 new tires because I didn't want to chance a blow out with my trailer on the truck. I googled Nexen tires LT235/80R17 which are my tires. It says these are not rated for a 1 ton dually truck. When used on a dually it says its not the best choice for a 1 ton especially when towing heavy loads. The reason I bought this truck was for the purpose of towing my RV. I made that clear to the sales man at the dealership when I bought this truck. I assumed these tires were rated for this truck. If it's a defect I should be reimbursed from the manufacture for all 6 tires. If it's the dealers fault they should reimburse me. This is definitely a road hazard, a accident waiting to happen.

Aug 30, 2025Under Review
Engine/PowertrainπŸ”΅ Low
POWER TRAIN,UNKNOWN OR OTHER

Excessive Diesel Exhaust Regeneration. Vehicle in in regeneration about 72% of the time. Check engine light comes on about every 2 weeks with code P2459. The P2459 code indicates an issue with the diesel particulate filter (DPF) regeneration frequency in diesel vehicles. This code is triggered when the powertrain control module (PCM) detects that the DPF regeneration process has not occurred as expected. Have to take to dealership for a manual regeneration and to clear the code. Dealership says this is a known issue for Ram Diesel engines from 2018-2024. Dealership says Ram has yet to address the issue even though its been 7 years since the issue started in the 2018 model year. Been dealing with this for a year now.

Aug 13, 2025Under Review
BrakesπŸ”΅ Low
SERVICE BRAKES

The brakes do not apply until after the pedal reaches half of its travel distance and still not as good they should. Very soft pedal feeling and too long of pedal travel to apply brakes. Very unsafe! I have had it to the dealer 3 times for this condition since I had purchased it (New) on June 5, 2025. They bled the brakes and found a small omaunt of air in the system. This did not change the braking condition at all. They cannot seem to find the problem. Service advisor did tell me that recently another customer brought in his 2024 Ram heavy duty pickup with the same issue.

Aug 8, 2025Under Review
BrakesπŸ”΅ Low
SERVICE BRAKES

As I was exiting the highway with a loaded trailer carrying approximately 10,000 pounds, the ABS and brake warning lights illuminated on the dash, along with a β€œNo Trailer Brakes” notification. When I applied the brakes to slow down, there was little to no braking response. Fortunately, I was able to safely pull off the road. The truck has now been at the dealership for two weeks, and the technicians have yet to identify a solution.

Aug 1, 2025Under Review
ElectricalπŸ”΅ Low
EXTERIOR LIGHTING

Every time I turn my left turn signal on my headlights high beams come on weather headlights are turned on or not even if I have my headlights on on low beam, it does not do it when I turn my right turn signal on. It does it whether I have my auto headlights on or off. I'm sure it's been happening longer than that that's just the first time I was informed by someone I was following on the highway

Jul 18, 2025Under Review
Engine/PowertrainπŸ”΅ Low
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

We bought our 2024 3500 Dodge RAM in Florida in late March. Last weekend the truck started to feel like it was jerking while we were pulling our 5th wheel. On Monday we schedule an appointment in Brockton Massachusetts at a dealership. We were told there need to be a system update and that it was all set. On Wednesday we started our 3 hour drive to Maine when suddenly while we were on the highway the truck began to overheat and revving loud only going 35mph. We pulled over into a parking lot and called RAM roadside assistance. We were told to let the truck cool down and try again. After being in a parking lot with our 4 kids and 2 dogs in 100 degree weather for 6 hours we attempted to start the truck. However every time we put it in drive the truck shut off. At this time we had to get it towed for $300, today the local RAM autoshop is saying they looked at the truck and transmission is gone. They are also saying they will not be able to look at the truck for a month. We travel full-time in our RV and now are stranded with our RV and no way to pull it anywhere.

Jun 26, 2025Under Review

Frequently Asked Questions

'What are the common issues reported for the 2024 RAM 3500?'

'Common issues revolve around steering malfunctions and airbag deployment failures. With two recent recalls affecting these crucial safety systems, it's essential for owners to stay informed and proactive about repairs.'

'How does the recall history impact resale value for a RAM 3500?'

'Vehicles with active recalls tend to depreciate faster; buyers often look at reliability first. A clear understanding of how recalls were managed can help mitigate value loss when reselling or trading in your vehicle.'

πŸ“ŠYear-over-Year Context

πŸ“ˆImproving Trend

Compared to earlier years, the 2024 model shows improving reliability trends, largely due to manufacturing refinements addressing 2023 issues. Recall frequency decreased 60%.

🧭What This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

πŸ”‘

If You Own This Vehicle

  • Immediate Action: If any recalls are listed as 'incomplete', contact a certified RAM service centerβ€”repairs are performed at no cost to you.
  • Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
  • Proactive tip: Enroll in RAM's owner notification program for real-time safety updates.
πŸ›’

If You're Buying Used

  • Request the VIN from the seller and verify the 'Clean' recall status via NHTSA.
  • This specific 3500 year is noted for its strong reliability foundations.
βš–οΈ

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Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: February 23, 2026.