This 2023 model shows average reliability, primarily driven by 3 recalls affecting the fuel system, gasoline system.
Key Factor:fuel system, gasoline recalls
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Safety Alert
Safety Alert: This model has a higher recall frequency (3) than the average MERCEDES-BENZ vehicle (0.4). Owners should prioritize checking these components.
3 recalls for this vehicle0.4 avg. recalls per vehicle (brand)
πWhy This Matters
Powertrain issues affect both daily reliability and long-term ownership costs. Unexpected stalling creates inconvenience at best and safety hazards at worst.
Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.
Focus Area:powertrain reliability
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Expert Analysis
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Recall Trend:No Change in recalls
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Primary Risk Area:Various
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Vs Brand: Worse than avg (0.4)
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Summary:
Safety & Reliability Score
68/100
Score Breakdown
Recall Impact-24
Complaint Impact-2.75
Investigation Impact-5
Technical Specifications
Key specifications for the 2023 MERCEDES-BENZ Metris
Model Year2023
MakeMERCEDES-BENZ
ModelMetris
Fuel TypeGasoline
Body ClassPassenger Vehicle
Safety History Timeline
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Jan23
NEWProduction
Jan23
RECALLRecall Issued
Jan23
RECALLRecall Issued
Apr23
INVInvestigation Opened
Oct23
ISSUEFirst Report
Nov25
RECALLRecall Issued
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No Consumer Complaints Reported
Great news! There are currently no consumer complaints on file with NHTSA for the 2023 MERCEDES-BENZ Metris. This is a positive indicator of owner satisfaction.
π οΈ DIY Diagnosis Center
Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).
Primary Risk Areas
FUEL SYSTEM, GASOLINEEQUIPMENT
Official Safety Recalls (3)
Campaign: 23V444000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
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Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Campaign: 23V881000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
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Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
NHTSA Investigations
1 investigation
Official NHTSA safety investigations for 2023 Metris.
INV-2023-1000π’ Closed
NHTSA opened investigation after receiving consumer complaints regarding Metris performance issues.
Opened: Affected Units: 13,020
Consumer Complaints
0 complaints
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No consumer complaints recorded for this vehicle.
Frequently Asked Questions
Are there any recalls for the 2023 MERCEDES-BENZ Metris?
Yes, the 2023 MERCEDES-BENZ Metris has 3 recorded recalls from NHTSA. These recalls cover various components including FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT.
Is the 2023 MERCEDES-BENZ Metris safe to drive?
The 2023 MERCEDES-BENZ Metris has 3 recalls. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.
Where can I check if my 2023 MERCEDES-BENZ Metris has open recalls?
You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local MERCEDES-BENZ dealer.
πYear-over-Year Context
β‘οΈStable Pattern
Compared to earlier years, the 2023 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.
π―Risk Areas & Recommended Actions
Based on recall data, these components require verification:
1
Fuel system, gasoline
Issue: increases crash or loss-of-control risk
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If you already own this vehicle: Contact your dealer immediately to confirm fuel system, gasoline recalls are complete. Recall repairs are always free.
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If you are evaluating a used example: Request VIN and verify all fuel system, gasoline recalls are completed before purchase.
Campaigns:23V44400023V881000
2
Equipment
Issue: increases crash or loss-of-control risk
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If you already own this vehicle: Contact your dealer immediately to confirm equipment recall is complete. Recall repairs are always free.
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If you are evaluating a used example: Request VIN and verify all equipment recalls are completed before purchase.
Campaign:25V463000
π‘Visit NHTSA.gov or contact your MERCEDES-BENZ dealer to verify recall completion status.
π§What This Means for You
This information is especially relevant for drivers who rely on stop-and-go traffic or frequently use auto start-stop systems.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
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If You Own This Vehicle
Verify all 3 recalls have been completed using your VIN at NHTSA.gov or through your MERCEDES-BENZ dealer.
If any recalls are open, schedule service immediatelyβrecall repairs are always free.
Consider setting up VIN-specific alerts to receive notification of future recalls.
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If You're Buying Used
Request documentation proving all recalls were addressed before finalizing purchase.
Factor potential recall-related service time into your ownership cost estimates.