This 2023 model shows good reliability, primarily driven by a below-average recall rate for the HYUNDAI brand.
Key Factor:below-average recall rate
β
Standard Safety Record
The 2023 Nexo maintains a standard safety record for HYUNDAI, with 1 recall documented.
1 recall for this vehicle1.7 avg. recalls per vehicle (brand)
πWhy This Matters
Powertrain issues affect both daily reliability and long-term ownership costs. Unexpected stalling creates inconvenience at best and safety hazards at worst.
Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.
Focus Area:powertrain reliability
π
Expert Analysis
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Recall Trend:No Change in recalls
β οΈ
Primary Risk Area:Fire
βοΈ
Vs Brand: Better than avg (1.7)
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Summary:
Safety & Reliability Score
92/100
Score Breakdown
Recall Impact-8
Complaint Impact-0.15
Investigation Impact-0
Technical Specifications
Key specifications for the 2023 HYUNDAI Nexo
Model Year2023
MakeHYUNDAI
ModelNexo
Fuel TypeGasoline
Body ClassPassenger Vehicle
Safety History Timeline
Jan23
NEWProduction
Sep24
ISSUEFirst Report
Nov24
RECALLRecall Issued
Consumer Complaint Analysis
β οΈ
Most Reported Issue
2 complaints (67% of total)
β‘οΈ
Complaint Trend
Stable
No trend data
β
Safety Incidents
No critical incidents
Complaint Severity Distribution
Breakdown of 3 consumer complaints by severity level.
π High
2(67%)
π’Low
1(33%)
π οΈ DIY Diagnosis Center
Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).
Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Consequence
A vehicle fire increases the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
NHTSA Investigations
0 investigations
β
No active investigations for this vehicle.
Consumer Complaints
3 total complaints
Consumer-reported issues submitted to NHTSA for 2023 Nexo.
The vehicle uses hydrogen fuel which is stored in three high pressure cylinders. Any fires or damage to the vehicle that affects the fuel system can result in an explosion. During a recent recall, customers were recommended not to park near structures because the car can explode and cause property damage. This is applicable to all hydrogen fuel cell vehicles available in the US.
Otherβ οΈ High
UNKNOWN OR OTHER
A THERMALLY-ACTIVATED PRESSURE RELIEF DEVICE (TPRD) THAT VENTS HYDROGEN GAS TO THE ATMOSPHERE TO PREVENT OVER-PRESSURIZATION OF THE HYDROGEN FUEL TANK IN THE EVENT OF OVERHEATING IN THE LOCAL AREA AROUND THE HYDROGEN FUEL TANKS. THE TPRD IS DESIGNED TO VENTTHROUGH A GLASS BULB-TYPE RELEASE MECHANISM THAT FRACTURES WHEN A SPECIFICOPERTAING TEMPERATURE IS REACHED. THE GLASS BULB-TYPE MECHANISM IN THE SUBJECT VEHICLES COULD PREMATURELY FRACTURE DUE TO MICROCRACKS IN THE GLASS, WHICH COULD LEAD TO INADVERTENT DISCHARGE OF HYDROGEN GAS DURING NORMAL VEHICLE OPERATION. HYDROGEN GAS LEAKING IN CONFINED AREAS WITH THE PRESENCE OF AN IGNITION SURCE MAY INCREASE THE RISK OF A VEHICLE FIRE WHIEL PARKED. THE DEALER WILL NOT BE ABLE TO REPAIR UNTIL MAY 12, 2025
β¨ AI Insight
This complaint matches keywords from official recalls:
Recall #24V761000
*correlation estimated by AI, not an official NHTSA link.
Brakesπ΅ Low
SERVICE BRAKES
I WAS DRIVEN ABOUT 65 MILES WHEN SUDDENLY SHOW ON THE CLUSTER EMERGENCY BRAKE APPLY IT HAPPEN TODAY AND ABOUT 2 WEEKS BEFORE . I HAPPEN LIKE 5 SECONDS AND DISAPPEAR AND BOTH CASES.
Frequently Asked Questions
Are there any recalls for the 2023 HYUNDAI Nexo?
Yes, the 2023 HYUNDAI Nexo has 1 recorded recall from NHTSA. These recalls cover various components including FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES.
Is the 2023 HYUNDAI Nexo safe to drive?
The 2023 HYUNDAI Nexo has 1 recall. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.
Where can I check if my 2023 HYUNDAI Nexo has open recalls?
You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local HYUNDAI dealer.
πYear-over-Year Context
β‘οΈStable Pattern
Compared to earlier years, the 2023 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.
π―Risk Areas & Recommended Actions
Based on recall data, these components require verification:
1
Fuel system, other
Issue: presents fire risk under certain conditions
β
If you already own this vehicle: Contact your dealer immediately to confirm fuel system, other recall is complete. Recall repairs are always free.
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If you are evaluating a used example: Request VIN and verify all fuel system, other recalls are completed before purchase.
Campaign:24V761000
π‘Visit NHTSA.gov or contact your HYUNDAI dealer to verify recall completion status.
π§What This Means for You
This information is especially relevant for drivers who rely on stop-and-go traffic or frequently use auto start-stop systems.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
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If You Own This Vehicle
Verify all 1 recalls have been completed using your VIN at NHTSA.gov or through your HYUNDAI dealer.
If any recalls are open, schedule service immediatelyβrecall repairs are always free.
Consider setting up VIN-specific alerts to receive notification of future recalls.
π
If You're Buying Used
Request the VIN before purchase and verify recall status at NHTSA.gov.
This model year shows favorable reliability metrics compared to alternatives.