The 2023 Hyundai Nexo presents a noteworthy reliability concern, primarily due to the recall regarding the fuel system's pressure relief device, which may lead to hydrogen gas leaks. This is particularly alarming given that issues may manifest early in the vehicle's life, with peak failure occurrences within the first 20,000 miles.
Key Factor:Fuel system recall risk
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Standard Safety Record
The 2023 Nexo maintains a standard safety record for HYUNDAI, with 1 recall documented.
1 recall for this vehicle1.7 avg. recalls per vehicle (brand)
πWhy This Matters
The recall for the fuel system in the 2023 Hyundai Nexo is significant because it highlights potential safety hazards associated with hydrogen fuel technology. A malfunctioning pressure relief device poses a risk of hydrogen leaks that could ignite, especially when parked. This is a critical consideration for any prospective buyer or current owner since safety should always be paramount, particularly in innovative fuel cell vehicles like the Nexo.
Focus Area:Safety Profile
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Expert Analysis
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Recall Trend:No Change in recalls
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Primary Risk Area:Fire
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Vs Brand: Better than avg (1.7)
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Summary: Year-over-year trends indicate that while Hyundai has made strides in engineering quality, this model's safety profile has been marred by emerging concerns related to its hydrogen fuel system. Compared to industry standards, these issues represent a step back from Hyundai's reputation for reliability, emphasizing the need for thorough inspection and diligence from prospective buyers.
Safety & Reliability Score
92/100
Score Breakdown
Recall Impact-8
Complaint Impact-0.15
Investigation Impact-0
Technical Specifications
Key specifications for the 2023 HYUNDAI Nexo
Model Year2023
MakeHYUNDAI
ModelNexo
Fuel TypeGasoline
Body ClassPassenger Vehicle
Safety History Timeline
Jan23
NEWProduction
Sep24
ISSUEFirst Report
Nov24
RECALLRecall Issued
Consumer Complaint Analysis
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Most Reported Issue
2 complaints (67% of total)
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Complaint Trend
Stable
No trend data
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Safety Incidents
No critical incidents
Complaint Severity Distribution
Breakdown of 3 consumer complaints by severity level.
π High
2(67%)
π’Low
1(33%)
π οΈ DIY Diagnosis Center
Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).
Primary Risk Areas
FUEL SYSTEM, OTHER
π―Risk Areas & Recommended Actions
Based on recall data, these components require verification:
1
Thermally Activated Pressure Relief Device
Issue: Potential failure leading to hydrogen gas leaks.
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Promptly check for any signs of leakage and stay informed about service updates related to recalls.
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Request detailed service records relating to the recall before purchasing.
Campaign:22V-764
π‘Visit NHTSA.gov or contact your HYUNDAI dealer to verify recall completion status.
Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Consequence
A vehicle fire increases the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
NHTSA Investigations
0 investigations
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No active investigations for this vehicle.
Consumer Complaints
3 total complaints
Consumer-reported issues submitted to NHTSA for 2023 Nexo.
The vehicle uses hydrogen fuel which is stored in three high pressure cylinders. Any fires or damage to the vehicle that affects the fuel system can result in an explosion. During a recent recall, customers were recommended not to park near structures because the car can explode and cause property damage. This is applicable to all hydrogen fuel cell vehicles available in the US.
Otherβ οΈ High
UNKNOWN OR OTHER
A THERMALLY-ACTIVATED PRESSURE RELIEF DEVICE (TPRD) THAT VENTS HYDROGEN GAS TO THE ATMOSPHERE TO PREVENT OVER-PRESSURIZATION OF THE HYDROGEN FUEL TANK IN THE EVENT OF OVERHEATING IN THE LOCAL AREA AROUND THE HYDROGEN FUEL TANKS. THE TPRD IS DESIGNED TO VENTTHROUGH A GLASS BULB-TYPE RELEASE MECHANISM THAT FRACTURES WHEN A SPECIFICOPERTAING TEMPERATURE IS REACHED. THE GLASS BULB-TYPE MECHANISM IN THE SUBJECT VEHICLES COULD PREMATURELY FRACTURE DUE TO MICROCRACKS IN THE GLASS, WHICH COULD LEAD TO INADVERTENT DISCHARGE OF HYDROGEN GAS DURING NORMAL VEHICLE OPERATION. HYDROGEN GAS LEAKING IN CONFINED AREAS WITH THE PRESENCE OF AN IGNITION SURCE MAY INCREASE THE RISK OF A VEHICLE FIRE WHIEL PARKED. THE DEALER WILL NOT BE ABLE TO REPAIR UNTIL MAY 12, 2025
β¨ AI Insight
This complaint matches keywords from official recalls:
Recall #24V761000
*correlation estimated by AI, not an official NHTSA link.
Brakesπ΅ Low
SERVICE BRAKES
I WAS DRIVEN ABOUT 65 MILES WHEN SUDDENLY SHOW ON THE CLUSTER EMERGENCY BRAKE APPLY IT HAPPEN TODAY AND ABOUT 2 WEEKS BEFORE . I HAPPEN LIKE 5 SECONDS AND DISAPPEAR AND BOTH CASES.
Frequently Asked Questions
What should I know about the safety of the 2023 Hyundai Nexo?
The safety of the 2023 Hyundai Nexo is currently under scrutiny due to a recall affecting its fuel system. Specifically, issues with thermally activated pressure relief devices can lead to hazardous hydrogen gas leaks. Prospective buyers should prioritize checking whether necessary repairs have been made as well as staying informed about ongoing updates concerning this vehicle's safety features.
How does mileage affect my decision when considering a used Hyundai Nexo?
Mileage can significantly impact your decision regarding a used Hyundai Nexo since many reported issues occur within the initial driving range of up to 20,000 miles. It's advisable for buyers to investigate how early maintenance needs were addressed and whether any recalls have been resolved before completing their purchase.
πYear-over-Year Context
β‘οΈStable Pattern
Compared to earlier years, the 2023 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.
π§What This Means for You
This information is especially relevant for drivers who rely on stop-and-go traffic or frequently use auto start-stop systems.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
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If You Own This Vehicle
Safety Check: Cross-reference your VIN with official HYUNDAI records to ensure no 1 recalls remain open.
Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
Proactive tip: Enroll in HYUNDAI's owner notification program for real-time safety updates.
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If You're Buying Used
Request the VIN from the seller and verify the 'Clean' recall status via NHTSA.
This specific Nexo year is noted for its strong reliability foundations.