2024 BUICK Encore GX

Recalls, Specs & Safety Report

1RecallsNHTSA Verified20ComplaintsNHTSA Data0InvestigationsNHTSA Data
Expert Verdict
โš ๏ธElevated Concerns

The 2024 Buick Encore GX's reliability is compromised by a significant electrical system defect that may result in instrument panel failures. Current owners should be mindful of the specific conditions that could lead to intermittent display issues, especially within the first 20,000 miles.

Key Factor:Electrical system vulnerabilities

๐Ÿ“‹Why This Matters

Defects in the electrical system are particularly critical for modern vehicles like the Buick Encore GX, as they compromise driver awareness and vehicle functionality. The potential for instrument panels to go blank at startup or while in motion can not only be alarming but also poses safety risks if drivers are unable to access vital information about vehicle performance or malfunctions. In a highly competitive subcompact SUV market, where expectations for dependability and technology integration are at an all-time high, such issues can tarnish Buick's reputation and impact consumer trust.

Focus Area:Safety Profile
๐Ÿ“Š

Expert Analysis

  • ๐Ÿ“ˆ
    Recall Trend:No Change in recalls
  • โš ๏ธ
    Primary Risk Area:Blank
  • โš–๏ธ
    Vs Brand: Worse than avg (0.9)
    ๐Ÿ“
    Summary: Compared to historical data on Buick's reliability, the 2024 Encore GX reflects a concerning trend with its electrical system challenges. While many competitors in this segment uphold strict quality benchmarks, this model's early lifecycle defects indicate a risk profile that may deter prospective buyers seeking both innovation and reliability.
Critical Component: Blank

Safety & Reliability Score

91/100
Excellent

Score Breakdown

Recall Impact-8
Complaint Impact-1
Investigation Impact-0

Technical Specifications

Key specifications for the 2024 BUICK Encore GX

Model Year2024
MakeBUICK
ModelEncore GX
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jun23
RECALLRecall Issued
Dec23
ISSUEFirst Report
Jan24
NEWProduction

Consumer Complaint Analysis

โš ๏ธ

Most Reported Issue

6 complaints (30% of total)
โžก๏ธ

Complaint Trend

Stable
No trend data
โœ…

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 20 consumer complaints by severity level.

๐ŸŸ High
1(5%)
๐ŸŸกMedium
4(20%)
๐ŸŸขLow
15(75%)

Mileage Failure Analysis

โš™๏ธEngineering Insight

The peak failure range of 0-20k miles suggests that owners may experience critical issues shortly after purchase, making it vital for new buyers to remain vigilant early in their ownership experience. The average failure mileage of around 8,547 miles emphasizes the urgency for checks and potential repairs within the first few months of acquisition.

๐Ÿ“Š Mileage data extracted from 6 of 20 complaints (30% coverage)
0-20k
5 reports (83%)
20k-40k
1 reports (17%)
40k-60k
0 reports (0%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

๐Ÿ› ๏ธ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

ELECTRICAL SYSTEM

๐ŸŽฏRisk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Instrument Cluster Display

Issue: Display may intermittently go blank during startup or driving.

โœ…

Monitor instrument panel functionality closely and report issues immediately to your dealer.

๐Ÿ”

Test the instrument cluster thoroughly during a pre-purchase inspection; inquire about any past issues or repairs related to electrical systems.

Campaign:23V735000
๐Ÿ’กVisit NHTSA.gov or contact your BUICK dealer to verify recall completion status.

Official Safety Recalls (1)

Campaign: 23V744000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Summary

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Remedy

The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: General Motors, LLC

NHTSA Investigations

0 investigations
โœ“

No active investigations for this vehicle.

Consumer Complaints

20 total complaints

Consumer-reported issues submitted to NHTSA for 2024 Encore GX.

Common Reported SymptomsAI Analysis

Blank30%
Warning25%
Display25%
Check Engine Light15%
Accident15%
Fire5%
Squeak5%
Shake5%
Odor5%
Engine/Powertrainโš ๏ธ High
ENGINE,FUEL/PROPULSION SYSTEM

Vehicle was started and started misfiring and then shut off, no check engine lights came on. Tried to restart the car and it continued to misfire but eventually stopped. Car also misfires sometimes after refueling. Car was taken to dealership to be looked at and there were no findings of any issues, they suggested it was bad gas.

Nov 20, 2025Open
Electrical๐Ÿ”ต Low
ELECTRICAL SYSTEM

door locks don't work. This is the second time in less than a year. Last time it took Buick 28 days to fix. Vehicle wont lock while driving or when parked. No warning. The dealer has had the vehicle since 10-20-25.

โœจ AI Insight

This complaint matches keywords from official recalls:

Recall #23V744000

*correlation estimated by AI, not an official NHTSA link.

Nov 7, 2025Open
Electrical๐Ÿ”ถ Medium
ELECTRICAL SYSTEM,EXTERIOR LIGHTING

The display screen will glitch and completely go black while driving. I have tried turning the car off to hopefully โ€œresetโ€ the issue, and sometimes the entire display will not come on at all. I have taken my car in 4-5 times to my local dealership only to be blown off. Lately my headlights and taillights are going off at random times. The are a huge safety concern and it seems increasingly common for many Buick owners. The recall needs to be expanded to include my vehicle before I have an accident and I, or someone else is seriously hurt.

โœจ AI Insight

This complaint matches keywords from official recalls:

Recall #23V744000

*correlation estimated by AI, not an official NHTSA link.

Nov 5, 2025Open
Electrical๐Ÿ”ต Low
ELECTRICAL SYSTEM,SERVICE BRAKES

The brakes squeak constantly and occasionally skid or lock up. The car will occasionally have all electrical power disconnected so all screens go blank for 2-3 secs (sometimes in succession for 3 times max), the car will continue to run and drive. However, the screens will blink as if starting up each time the car does this. The car will also indicate 44 miles left until tank is empty, working 10-12 more miles the car will stop as if itโ€™s out of gas and will not start again until you put gas it (all indications on gauges show enough gas to go 25-30 miles left). Very disappointed in the car and dealership canโ€™t figure it out.

โœจ AI Insight

This complaint matches keywords from official recalls:

Recall #23V744000

*correlation estimated by AI, not an official NHTSA link.

Oct 23, 2025Open
Electrical๐Ÿ”ต Low
ELECTRICAL SYSTEM

Same issue that happened a couple years ago in which a recall was issued. My 2024 Buick Encore GX ST screen went blank. I was unable to see my odometer, speed, fuel gauge etc. while operating the vehicle.

โœจ AI Insight

This complaint matches keywords from official recalls:

Recall #23V744000

*correlation estimated by AI, not an official NHTSA link.

Sep 19, 2025Under Review
Steering/Suspension๐Ÿ”ต Low
STEERING

The contact leased a 2024 Buick Encore. The contact stated that while driving 70 MPH, the steering wheel was pulling to the left and to the right. The contact was able to remain in the middle lane. The contact had to use both hands while driving the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer, where it was diagnosed and determined that the steering column needed to be replaced. After two months, the vehicle was repaired. The manufacturer was contacted. The failure mileage was approximately 30,620.

Sep 8, 2025Under Review
Brakes๐Ÿ”ต Low
SERVICE BRAKES

Noticed around 7000 miles that the brakes are squealing and grabbing at slow speeds

Sep 1, 2025Under Review
Engine/Powertrain๐Ÿ”ถ Medium
ENGINE,FUEL/PROPULSION SYSTEM

The issue has happened three times and has been "repaired" three times. While driving, the vehicle starts to shake violently. Then the check engine light comes on and the vehicle shuts off. It has happened on extremely busy roads and almost caused major accidents. It has been a problem with fuel pump and sensor. Again, it has happened three times.

Aug 16, 2025Under Review
Electrical๐Ÿ”ถ Medium
ELECTRICAL SYSTEM

On [XXX], I was driving on the [XXX] in San Diego, a rather busy freeway, and the instrument panel went black with no interference from me. I could not see speedometer or any other information about the car, like check engine light. I drove the 17 miles home. At my home, I restarted the car several times and the screen was still black. A separate screen with the radio, etc. was still working though. I made sure that a button to dim the screen hadn't accidentally been touched, and it hadn't as I turned it back and forth with no response. There was no error message, etc. I was at risk of not knowing how fast I was going, not having the safety feature of knowing how close I was to other vehicles, and not knowing if there was a check engine indicator. There was no symptoms prior to the incident. The car has about 1,246 miles on it. I just purchased in bout 7 weeks ago brand new. I contacted OnStar as they have a help feature and they instructed me I had to bring the car in to the dealer. I have been ill the last few days but will have to take in there to be inspected. I have not started the car today on 7/11/2025 to see if the screen will come on, but a black instrument panel seems to be an ongoing problem the Buick Encore GX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

โœจ AI Insight

This complaint matches keywords from official recalls:

Recall #23V744000

*correlation estimated by AI, not an official NHTSA link.

Jul 11, 2025Under Review
Body/Interior๐Ÿ”ถ Medium
STRUCTURE

The contact owns a 2024 Buick Encore GX. The contact stated there was an abnormally strong foul odor inside the vehicle, and there was mildew and mold inside the vehicle. The vehicle was taken to the dealer to be inspected. The dealer informed the contact that the failure had occurred due to the design of the vehicle. The dealer informed the contact that water and debris were entering the vehicle through the gap between the windshield and the cowl. The dealer was currently cleaning the vehicle with mold removal products; however, no assistance was provided to correct the gap between the windshield and the cowl. The dealer advised the contact to park the vehicle in a garage. The vehicle was not repaired. The contact stated that her daughter was asthmatic and was taken to the hospital because her asthma might have been triggered by the mold and mildew inside the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 6,500.

May 30, 2025Under Review

Frequently Asked Questions

What should I know about the electrical issues in the 2024 Buick Encore GX?

The primary concern lies with the instrument cluster display potentially going blank due to software issues within the Virtual Cockpit Unit Module. This malfunction can start occurring soon after purchase and affects crucial displays that inform drivers about their vehicleโ€™s status.

How does the recall affect my decision to buy a used 2024 Buick Encore GX?

If you're considering a used Encore GX, it's essential to verify whether any recalls have been addressed or repaired. Given that many electrical faults manifest early in ownership, ensure thorough documentation of service history is available before making your purchase.

๐Ÿ“ŠYear-over-Year Context

โžก๏ธStable Pattern

Compared to earlier years, the 2024 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.

๐ŸงญWhat This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

๐Ÿ”‘

If You Own This Vehicle

  • Immediate Action: If any recalls are listed as 'incomplete', contact a certified BUICK service centerโ€”repairs are performed at no cost to you.
  • Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
  • Proactive tip: Enroll in BUICK's owner notification program for real-time safety updates.
๐Ÿ›’

If You're Buying Used

  • Request the VIN from the seller and verify the 'Clean' recall status via NHTSA.
  • This specific Encore GX year is noted for its strong reliability foundations.
โš–๏ธ

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Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: February 23, 2026.