BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Consequence
Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
Remedy
Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
NHTSA Investigations
0 investigations
✓
No active investigations for this vehicle.
Consumer Complaints
7 total complaints
Consumer-reported issues submitted to NHTSA for 2025 iX.
Common Reported SymptomsAI Analysis
Acceleration Issues43%
Crash/Accident14%
Burn14%
Warning14%
Jerk14%
Display14%
Engine/Powertrain🔶 Medium
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION
On October 17, 2025 at approximately 3:15 PM in the parking lot of a shopping mall at 2040 Lomita Blvd, Lomita, CA, our 2025 BMW iX M60 suddenly accelerated forward unintentionally while the driver was attempting to park. The vehicle made a loud “whirring” sound as if the motor engaged on its own, and it lurched forward rapidly without any acceleration input from the driver. The car traveled only about 2 feet before crashing into a wall in front of the parking space. All front and side airbags deployed. The driver (my father) suffered a chest fracture and hand laceration, and the passenger (my minor son) sustained severe bruises to the chest and shoulder from seat belt impact. The Driver (my father) was hospitalized for four days. The vehicle was towed to a body shop and is currently under insurance inspection for total loss. This appears to be a case of Sudden Unintended Acceleration (SUA) possibly related to the vehicle’s electronic drive control system. We request that NHTSA and BMW investigate this incident to determine if there is a safety defect in the 2025 BMW iX EV platform.
Safety Systems⚠️ High
FORWARD COLLISION AVOIDANCE
At low speeds, the cruise control engages, causing the vehicle to accelerate. Stepping on the brake disengages the cruise control as it normally would. I have had this leased vehicle since March 2015. I have reported the issue 4 times to the dealer. Each time they interrogate the computer and tell me there are no errors. I have researched the internet, and there are numerous complaints about this potentially life-threatening issue. "Point of interest." This is the same dealer who insisted my BMW 7 Series had nothing wrong when it was burning a quart of oil every ten days. Eventually, the engine was no longer manufactured. I'm taking the car back next week; they are taking the issue to BMW.
Brakes🔵 Low
SERVICE BRAKES
On [XXX] I went to start the car and received warnings about Manual Braking being engaged and to contact roadside service along with other notifications and the car wouldn't power on. After numerous attempts the car powered up and alerted me Drive Carefully Fault. I began to drive slowly through a parking lot and it took over 200 lbs of pressure to bring the car to a complete slow stop. I pulled over and turned off the car. I tried rebooting the car and did so assuming it was a bug in the system. When the car powered back up the flaw had vanished and I carefully drove home. A short time later when I turned the car on I followed the instructions and called roadside service and described my situation. To my surprise, roadside service had never heard of the problem before. I then contacted Rusnak BMW service center and talked them through what was happening. Once again I was surprised to learn that they too had never heard of the problem. I brought the car into Rusnak BMW on May 30th. Over the course of the next week and a half I was never given any concrete news about why the car had acted that way. In fact I was told that they had to elevate the situation to NEW JERSEY where the higher ups would review the situation. No concrete information was provided other than they drove the car for 11 miles and felt comfortable having me pickup the car. Admittedly, it was frustrating to be called to pickup my car not knowing why there was a problem with the braking system and being given no assurances it wouldn't happen again. As I went to leave the Rusnak dealership my car wouldn't start and the process began all over as it had on [XXX]. When I got the car to start the brakes were not reacting and I drove the car 100 feet to the front door of BMW front door and with over 200lbs brought the car to a stop. Rusnak BMW is once again working on a problem they seemingly dont know how to fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine/Powertrain🔵 Low
POWER TRAIN
UNINTENDED ACCELERATION The car accelerated unintentionally at 25 mph just before a red light at an intersection. It simultaneously started a bonging alarm, and showed a large red triangle on the dash telling us to pull over and to not drive the car thank God we were able to do before the intersection as we would have crossed a busy intersection at 30mph while we had a red light!!
Brakes🔵 Low
SERVICE BRAKES
The brake pedal is way to close to the gas pedal, when I apply the brakes I often hit the gas pedal causing the car to jerk forward. I have reported this problem to BMW and to my local dealer. I took the car to the dealer and was told the car is fine. I have been driving for 40 years and have never experienced this problem nor have I ever reported a problem. However I am experiencing this problem on a daily basis. Other cars are at risk when both pedals are pressed at the same time. The car has been inspected at the dealership who found no problems.
Safety Systems🔵 Low
BACK OVER PREVENTION
I have backed up from my dirveway everyday for a month and the rear cross traffic nevered worked as advertised.
Engine/Powertrain🔵 Low
POWER TRAIN
The display was showing an error "drivetrain malfunction" and we could not drive the car. This looks like a common software problem with BMW IX
Frequently Asked Questions
Are there any recalls for the 2025 BMW iX?
Yes, the 2025 BMW iX has 1 recorded recall from NHTSA. These recalls cover various components including ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY.
Is the 2025 BMW iX safe to drive?
The 2025 BMW iX has 1 recall. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.
Where can I check if my 2025 BMW iX has open recalls?
You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local BMW dealer.
📊Year-over-Year Context
📈Improving Trend
Compared to earlier years, the 2025 model shows improving reliability trends, largely due to manufacturing refinements addressing 2024 issues. Recall frequency decreased 75%.
🎯Risk Areas & Recommended Actions
Based on recall data, these components require verification:
1
Electrical system
Issue: presents fire risk under certain conditions
✅
If you already own this vehicle: Contact your dealer immediately to confirm electrical system recall is complete. Recall repairs are always free.
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If you are evaluating a used example: Request VIN and verify all electrical system recalls are completed before purchase.
Campaign:25V470000
💡Visit NHTSA.gov or contact your BMW dealer to verify recall completion status.
🧭What This Means for You
Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
🔑
If You Own This Vehicle
Verify all 1 recalls have been completed using your VIN at NHTSA.gov or through your BMW dealer.
If any recalls are open, schedule service immediately—recall repairs are always free.
Consider setting up VIN-specific alerts to receive notification of future recalls.
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If You're Buying Used
Request the VIN before purchase and verify recall status at NHTSA.gov.
This model year shows favorable reliability metrics compared to alternatives.