2024 BMW iX

While moving at a very slow speed parking the vehicle in my driveway, I was slowly turning to the left. The vehicle accelerated suddenly and quickly. This cost the front end to strike the deck and steps to the deck of my home. It also damaged the lower front end of the vehicle.

My 2024 BMW iX xDrive50 intermittently fails to deploy the rearview windows upon startup. Restarting does not help; they open only after driving above ~25 mph. This typically occurred once or twice a month based on my recollection. I purchased the vehicle in late May 2024, so I had it for only five months before the accident. More concerningly, the vehicle sometimes shifts from Drive (D) to Brake (B) mode without input. I noticed this behavior several times before a crash on 10/27/24, and again after the crash. On 10/27/24, while in B mode, I slowed at an intersection with ~30 feet of space ahead. I was practically at a stop and began to inch forward when the car suddenly accelerated and I lost control, rear-ending the car in front. No automatic braking or warning systems activated. BMW North America inspected the vehicle on 12/20/24 and later concluded that no defect was present after a 6-mile test drive. After their review, my dealership also conducted its own inspection but was unable to replicate the issues I reported. However, neither review addressed—or could replicate—the intermittent switching between D and B modes, which remains unresolved and unpredictable. BMW also could not explain or resolve the issue of the rearview windows failing to deploy. I am concerned that both issues may reflect a broader software or user interface flaw. I am also concerned that BMW’s investigation focused primarily on establishing that I pressed the accelerator pedal before the crash, as a way to default blame for the accident to me, rather than investigating whether a fault in the vehicle’s electronic input or feedback systems could have contributed to the incident. Given the safety implications and the limited scope of BMW's investigation, I request a deeper independent review.

I was driving on Single Pedal Drive on a freeway with the 2024 BMW IX, there was a slow down ahead of me. I removed my foot from the pedal and waited for car to slow down, but car didn't slow down enough. Then I slammed the brakes hard, but the brake didn't engage. In fact, brakes were pushed back against my foot. I was slamming the brakes as hard as I could, but i couldn't feel the brakes letting me me bottom out . This was a very traumatic experience. I have been able to reproduce it once again, but not always. But BMW dealership doesn't want to accept any problem. Thankfully, I had slowed down, otherwise, this is a very dangerous problem. Please investigate this. This has caused a big cost burden for me and also quite a traumatic experience.

Summary of Incident – March 28, 2025 On March 28, 2025, at approximately 8:17a.m., I left my residence and proceeded to my vehicle, which was parked inside my garage. I opened the tailgate of the vehicle, placed my laptop in the trunk compartment, and securely closed the tailgate. Upon entering the vehicle, I observed that the dashboard screen displayed no safety warnings or indications that the tailgate was open or ajar. My key fob remained in my possession, located in my pants' pocket, throughout this time. I then drove approximately one mile from my residence. While executing a right turn at a traffic light, the dashboard screen suddenly displayed a message indicating that the tailgate was open. Looking through my left side mirror, I observed that my carry-on sized luggage had fallen out of the vehicle and onto the road. I promptly and safely pulled over, exited the vehicle, and inspected the trunk, where I found the tailgate halfway open without any apparent cause, I pressed the button on the tailgate to close it. I retrieved my luggage from the roadway, noting that it had sustained significant damage as a result of being ejected from the vehicle and impacting the road surface. Fortunately, there were no other vehicles in the vicinity at the time of the incident, and no injuries occurred. Subsequently, I reviewed footage from my garage security camera, which clearly showed that the tailgate was fully closed prior to my departure from the residence. Furthermore, at no point during my initial departure did the vehicle’s dashboard screen provide any warning that the tailgate was open or improperly secured.

This incident it similar to NHTSA Campaign Number: 23V409000. On December 7, 2024, a 2024 BMW iX was traveling on a cul-de-sac street at low speed, preparing to come to a stop. The driver was turning the steering wheel gently when, without warning, the vehicle suddenly accelerated rapidly. The unexpected surge in speed left the driver unable to react in time to stop the vehicle. As a result, the BMW iX rammed into the side of a parked Ford truck. The impact was strong enough to push the Ford truck forward, causing it to collide with another nearby vehicle. No injuries were immediately visible, but the BMW and both other vehicles sustained noticeable damage. The manufacturer has inspected the car but still have not heard back. The incident occurred in a residential area with no hazardous driving conditions. The sudden, uncontrolled acceleration was highly unusual and led directly to the multi-vehicle collision.

I am reporting a serious safety failure in my 2024 BMW iX related to the Forward Collision Warning (FCW) and Automatic Emergency Braking (AEB) systems. Recently, my vehicle failed to detect a slowing car ahead, and the emergency braking system did not engage, resulting in a rear-end collision. This malfunction has caused financial loss due to repair costs and raises severe safety concerns, especially since my infant child was in the vehicle at the time. A functional AEB system should have prevented this accident. Given recent BMW recalls for braking system issues, I am deeply concerned that this failure is part of a broader defect. I urge NHTSA to investigate potential system defects in the 2024 BMW iX to prevent further accidents and protect lives. Please advise on the next steps for escalating this safety concern.