2022 VOLKSWAGEN Taos

I am reporting a repeated safety-related defect involving exhaust intrusion into the cabin of my 2022 Volkswagen Taos. The vehicle experienced loss of power, coolant loss, and engine warning indicators, and was serviced twice by Volkswagen Southtowne in Sandy, Utah. First Incident – Vehicle Returned as “Safe to Drive” During the first repair visit, the dealer diagnosed issues involving the manifold/exhaust area, head gasket, coolant system, and catalytic converter. After keeping the vehicle for an extended period, the dealership informed me the vehicle was “safe to drive,” although the repair was not fully completed. I relied on this representation. After the vehicle was returned to me, I began experiencing significant physical symptoms only while driving the vehicle, including nausea, dizziness, and vomiting. These symptoms occurred repeatedly during operation and would subside after leaving the vehicle. At the time, I did not understand that these symptoms were caused by exhaust entering the cabin. Second Incident – Defect Confirmed and Additional Repairs Performed Weeks later, the symptoms persisted and I returned the vehicle to the same dealership. At this second visit, the dealer reported coolant leakage and additional gasket failures. They removed the cylinder head, replaced gaskets, and performed additional exhaust-related repairs. I was provided a loaner vehicle during this extended repair. After this second repair, the symptoms while driving stopped. Safety Concern Based on the timing of symptoms, the repair records, and the resolution following the second repair, I believe that exhaust gases were entering the cabin of the vehicle during normal operation for an extended period. This created a significant safety hazard. I was repeatedly assured the vehicle was “safe to drive” when it was not. I unknowingly operated the vehicle while being exposed to exhaust fumes for several months. The condition caused physical illness, impaired my ability.

Paint is peeling along panel edges and roof seams. A VW inspector confirmed original OEM paint. Multiple VW Taos owners have reported similar clear coat failures. Not impact-related and not environmental damage. VW, however, refuses to accept responsibility.

The vehicle has had repeated issues related to the fuel system, including strong fuel odor inside the cabin, a gurgling sound coming from the fuel tank area, and recurring check engine lights shortly after a previous recall repair was completed. The most recent diagnostic from the dealer indicated a faulty fuel tank pressure sensor (G400), but I was initially told the vehicle needed a fuel pressure release valve. There has been inconsistency in the diagnostics and explanations provided to me. The fuel smell in the cabin and apparent pressure issues in the tank created a safety concern for me and my passengers, especially while driving with windows closed or using cabin heat. I am concerned about a potential fuel leak or improper tank venting. The problem has occurred multiple times, including at least five check engine lights after the recall repair. The dealer has inspected the vehicle several times, but the issue has not been fully resolved, and additional related parts (such as the tank shutoff valve) were recommended for replacement. Warning lights included repeated check engine indicators, and the fuel odor occurred each time the issue recurred. The vehicle is available for inspection upon request.

I purchased the vehicle in 2022 & in 2023 the low coolant light turned on. Now at 54k miles the low coolant light has turned on again and the head gasket is definitely leaking. I’m out of warranty because I’ve hit 54k miles. This is absolutely unacceptable for a brand new car.

My head gasket is leaking and I saw that VW had other complaints about the engine code DNKA for year 2022 and after July 2023 the company had made a decision to redesign the head gasket and coatings. I don’t understand how this isn’t a recall just yet especially knowing that Taos 2022, has many problems than an average car. The dealership says I’m responsible for paying it but yet I have proof that the design of the gasket of my vehicle was a manufactured defect. Please please do something about this or help us that have purchased. I’ve invested 20k into this car and for me taking it in 3,4 times a year isn’t realistic and reliable.