2022 HONDA CR-V

The most urgent issue with my vehicle is the automatic braking system. During several instances driving during the day and at night, my car has done what’s referred to as “phantom braking” where it detects something in the road, though the road is completely clear and open and the brakes engage and suddenly stop my car. It’s happened on occasions where it triggers the brakes lightly and it’s happened so intensely that my seat buckle has locked up throwing my head forward and my car comes to a near stop on the FREEWAY. It happens on regular roads as well, but the freeway is especially dangerous especially traveling at a higher rate of speed for the breaks to be engaged and rapidly slow my car down. I have been so fortunate that the times it has happened the people behind me had enough reaction time or there was no one behind me. This has happened on numerous occasions and for almost every incident it occurred I’ve had a witness (my parter at the time) they saw how jarring, intense and dangerous the braking was and how it happened out of nowhere. I brought this up to my dealership but they kept shooing me away saying that it’s not a problem and if I wanted to I could turn the automatic braking system off every single time I start my car (because that resets once your car is off and will be active the next time it’s in use) after an extreme incident on the freeway that almost got me into an accident (with a witness) I brought it to them again to which they told me my warranty was up and if I wanted to “check it out” for problems I would need to pay out of pocket and again recommended that I turn it off every time I start my vehicle. They said they wanted to see the problem themselves but it does not happen every drive. You have no idea when it is going to happen so it’s impossible to test with the intention of seeing for yourself. It’s completely random. I’ve also had electrical issues but the brake system is my priority.

The contact owns a 2022 Honda CR-V. The contact stated that the vehicle was parked in the parking lot of a strip mall, the contact entered a store and was in the store for approximately five minutes, and a person entered the store yelling and asking if anyone in the store owned a red Honda CR-V parked outside, because the vehicle had rolled away and crashed into a light pole. The contact looked outside and noticed that her vehicle had rolled away and crashed into the light pole on the sidewalk where the vehicle came to a stop. There was no one was inside the vehicle during the failure and no other vehicles were damaged. There were no warning lights illuminated, or messages displayed on the instrument panel before the failure. A Police report was filed. The rear driver’s side quarter panel, rear bumper, rear taillight, the muffler and rear door were damaged. The contact stated that there was a recall related to the hybrid version of the vehicle for a possible rollaway failure; however, her vehicle was not a hybrid model. The vehicle was driven to a Collision Center. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The insurance company was informed of the failure and advised the contact to report the failure to the NHTSA Hotline. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,046.

10/8/2025 The steering wheel was sticking.Honda mechanic said it was the left drive shaft. They ordered part and said would be a 2 hour repair. 10/16/2025 Took vehicle back into shop for repair at 10:30 a,m. Vehicle not ready until 5:15p.m. We drove out and steering wheel still sticking. Went back manager drove it and said might be some part that needs greasing but he would check with the Honda corporation. and get back to us. 10/23/2025 Service advisor called us and said it was the power steering rack.Repair bill would be 4400.00. 10/27/2025 We talked to service advisor to see who manager talked to regarding this repair. Service advisor said manager would call us on 10/28/2025. We did not receive a call and did not receive a call on 10/20/2025. 10/30/2025 We filed a complaint with Honda corporation. our vehicle is available for inspection. What we have read about this kind of recall is that steering wheel could permanently stick possibly causing an accident. The fact the manager said it was the power steering rack has not been confirmed . Some Hondas have been recalled for the power steering rack. Vehicle has not been inspected by any dealer or mechanic. This sticking issue started about 9/1/2025..There were no warning lamps or messages.

While driving at a normal speed (55mph) on I-5 north in Bellingham, WA when the sunroof on my Honda CR-V imploded. It sounded like a very loud gunshot. The shock of the incident startled my passenger and I and I immediately began looking her over to see if there was any blood. I looked up and saw very small shards of glass falling through the sunroof and a large hole. It was fortunate those shards did not cause damage. I immediately closed the sunroof and exited the highway. There were no rocks in the car, very little glass entered the car and a large hole was in the sunroof. The dealer did not believe it was due to a glass defect, he felt that something large had hit the car. This was not possible- we were on a clear highway and there was no sign of anything in the car or on the sunroof that would explaijn the damage. I do not want other people to have this experience- it is frightening and could lead to accidents.

On three separate occasions my automatic brakes designed to avoid a collision have engaged while I was driving highway speed with no vehicle or obstruction I'm front of my car.