2023 VOLKSWAGEN Atlas Cross Sport

Recalls, Specs & Safety Report

6RecallsNHTSA Verified16ComplaintsNHTSA Data2InvestigationsNHTSA Data
Expert Verdict
⚠️Elevated Concerns

This 2023 model shows concerning reliability, primarily driven by 6 recalls—above the VOLKSWAGEN average—centered on the air bags.

Key Factor:elevated air bags issues

📋Why This Matters

Understanding recall history helps predict future ownership costs. Each unaddressed issue represents potential repair expenses.

Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.

Given this model year's elevated concern level, budget for a thorough pre-purchase inspection.

Focus Area:general reliability
📊

Expert Analysis

  • 📈
    Recall Trend:No Change in recalls
  • ⚠️
    Primary Risk Area:Warning
  • ⚖️
    Vs Brand: Worse than avg (3.0)
    📝
    Summary:
Critical Component: Warning

Safety & Reliability Score

41/100
Poor

Score Breakdown

Recall Impact-48
Complaint Impact-0.8
Investigation Impact-10

Technical Specifications

Key specifications for the 2023 VOLKSWAGEN Atlas Cross Sport

Model Year2023
MakeVOLKSWAGEN
ModelAtlas Cross Sport
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Scroll for more →
Jul22
RECALLRecall Issued
Jan23
NEWProduction
Jan23
RECALLRecall Issued
Jan23
RECALLRecall Issued
Jan23
RECALLRecall Issued
Jan23
RECALLRecall Issued
Jan23
RECALLRecall Issued
Mar23
ISSUEFirst Report
Apr23
INVInvestigation Opened
Apr23
INVInvestigation Opened

Consumer Complaint Analysis

⚠️

Most Reported Issue

6 complaints (38% of total)
➡️

Complaint Trend

Stable
No trend data
✅

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 16 consumer complaints by severity level.

🟠High
1(6%)
🟡Medium
4(25%)
🟢Low
11(69%)

Mileage Failure Analysis

⚙️Engineering Insight

Based on consumer reports, issues for this vehicle tend to peak around the 0-20k mileage range. The average reported failure mileage is 1,005 miles.

📊 Mileage data extracted from 1 of 16 complaints (6% coverage)
0-20k
1 reports (100%)
20k-40k
0 reports (0%)
40k-60k
0 reports (0%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

🛠️ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

AIR BAGSSERVICE BRAKES, HYDRAULICENGINE AND ENGINE COOLINGSUSPENSIONSERVICE BRAKES

Official Safety Recalls (6)

Campaign: 22V152000

AIR BAGS:SIDE/WINDOW

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

Consequence

A delayed air bag deployment can increase the risk of injury.

Remedy

Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Volkswagen Group of America, Inc.

Campaign: 22V718000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.

Consequence

A brake fluid leak may increase the distance required to stop, increasing the risk of a crash.

Remedy

Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 47T2.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Volkswagen Group of America, Inc.

Campaign: 22V753000

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Consequence

A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.

Remedy

Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Volkswagen Group of America, Inc.

Campaign: 22V807000

SUSPENSION:CRITICAL FASTENERS

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.

Consequence

Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.

Remedy

Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Volkswagen Group of America, Inc.

Campaign: 24V464000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Consequence

A deactivated passenger air bag increases the risk of injury during a crash.

Remedy

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Volkswagen Group of America, Inc.

Campaign: 25V434000

SERVICE BRAKES

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Consequence

A loss of vehicle control increases the risk of a crash.

Remedy

Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

Manufacturer: Volkswagen Group of America, Inc.

NHTSA Investigations

2 investigations

Official NHTSA safety investigations for 2023 Atlas Cross Sport.

INV-2023-1000🟢 Closed

NHTSA opened investigation after receiving consumer complaints regarding Atlas Cross Sport performance issues.

Opened: Affected Units: 19,034
INV-2023-1001🟢 Closed

NHTSA opened investigation after receiving consumer complaints regarding Atlas Cross Sport performance issues.

Opened: Affected Units: 53,315

Consumer Complaints

16 total complaints

Consumer-reported issues submitted to NHTSA for 2023 Atlas Cross Sport.

Common Reported SymptomsAI Analysis

Warning38%
Stall19%
Noise13%
Accident6%
Grind6%
Smell6%
Acceleration Issues6%
Check Engine Light6%
Explode6%
Stuck6%
Brakes🔶 Medium
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Our VW Atlas Cross Sport 2023 was involved in an accident on August 3, 2025 where the Automatic Emergency Braking and Forward Collision Warning did not work. Firstly, we reported issues with our brakes several times and took the vehicle to Rick Case VW in Weston/Davie more than once to rectify this problem. However, the problem has never been fixed, and persisted up until the time of the accident. Secondly, the vehicle's navigation system stopped working during the week of July 28th, and this was reported to Rick Case VW on July 30th. Attempts to address the fact that the car's non-working features contributed to the accident remain unresolved with Rick Case VW (seller) and VW Corporate (manufacturer), as of September 17. We made several amicable and fair requests, up to and including: 1) giving us another/newer vehicle without any charges or fees whatsoever, or change to payment amount unless it is less, and/or 2) refunding all monies paid to date so we could find a new car on our own. To date, there has been very little communication from either party and no genuine care or effort to assist us with this case. The Rick Case Collision Center has been in possession of our vehicle for approximately 6 weeks to fix an array of damages. At this point, we do not feel the car is road-worthy or safe to drive and we have made this expressly clear in emails and voicemails to VW/Rick Case VW. The management of Rick Case VW has made no offer of a loaner nor have they acknowledged our request to exchange this vehicle. They are well aware that their faulty, non-functioning systems in our VW 2023 Atlas SE contributed to the accident in August. Their professionalism and respect for the customer would have gone a long way in resolving this in a timely and amicable manner. Now we may have no choice but to resort to taking this a step further, legally.

✨ AI Insight

This complaint matches keywords from official recalls:

Recall #22V718000Recall #25V434000

*correlation estimated by AI, not an official NHTSA link.

Sep 17, 2025Under Review
Safety Systems🔵 Low
AIR BAGS

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Feb 3, 2025Under Review
Safety Systems🔵 Low
AIR BAGS

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Dec 16, 2024Resolved
Safety Systems🔵 Low
AIR BAGS

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Sep 16, 2024Resolved
Safety Systems🔵 Low
AIR BAGS

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 26, 2024Resolved
Safety Systems🔵 Low
AIR BAGS

The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

Aug 21, 2024Resolved
Engine/Powertrain🔵 Low
SERVICE BRAKES,ENGINE

MY CAR SHUTS OFF WHILE DRIVING. ALSO I HAVE HAD BRAKE ISSUES. GRINDING NOISE AND LOUD NOISE. THEY RELACED THE BRAKE PADS THAT I HAD TO PAY FOR BECAUSE MANUFACTUR PADS WOULD HAVE CAUSE THE SAME ISSUE. NOW MY CAR IS SHAKING WHILE I BRAKE. THEY SAID I NEED NEW ROTORS. WITH THE CAR SHUTTING OFF WHILE DRIVING IS MY MAIN CONCERN. IT HAS SHUT OFF A TOTAL OF 8 TIME SINCE I HAVE OWNED IT. SHUT OFF RADOMLY ON STREET, PARKING LOTS AND FREEWAY GOING 65MPH. I HAVE MY GRAND CHILDREN IN MY CAR A LOT. SO THERFORE, THIS IS A HIGH RISK SAFETY CONCERN OF MINE.

✨ AI Insight

This complaint matches keywords from official recalls:

Recall #22V753000

*correlation estimated by AI, not an official NHTSA link.

May 22, 2024Resolved
Engine/Powertrain🔵 Low
ELECTRICAL SYSTEM,ENGINE

My car cuts off while driving. For instance, I was at a red light, in the left turning lane, and the light turned green. I pressed the gas and it started going and then just cut off. Luckily there was no car behind me. However, I was halfway in the intersection as cars were coming towards me. I had my 3 year old in the car. This is very dangerous. This is just one incident. When backing out of a parking spot, I will get half way out of the spot and it cuts off. I’ve taken it to the dealership, but they won’t help since they can’t duplicate it. I reached out to Volkswagon on Twitter and all they did was have me take it to the dealership again. I received the same, non-concerned, attitude. Nothing has been done. I bought this car brand new. Also, the screen cuts off randomly and has to restart.

✨ AI Insight

This complaint matches keywords from official recalls:

Recall #22V753000

*correlation estimated by AI, not an official NHTSA link.

Feb 24, 2024Resolved
Other🔶 Medium
VEHICLE SPEED CONTROL

When car came to a stop at a red light I put my foot on the gas once the light turned green. When I tried to proceed through the light my car was at a complete stall. I had to then place the car in park, power the car off and then power the car back on. The other car behind me almost ran into the back of my car due to the light was green. When I contacted the dealership the service department they told me it was normal and don’t worry about it. If it happens again then to bring the vehicle in.

Feb 22, 2024Resolved
Engine/Powertrain🔵 Low
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

The vehicle simply shuts off with no warning or reason. I should NOT have to explain to anybody how this is a safety hazard to the driver and others around the vehicle. It shuts down while in a car wash and the vehicle is in Neutral. Thus, I have to brake, place the trans in Park then manually restart. The same happens at Stop Lights. All the time this is happening, the vehicle's "Auto On/Auto Off" mode has been manually disabled. VW KNOWS about this issue, although the dealerships like to play dumb, as it has been going on for several years now with still no solution in sight! Had I known about this issue before purchasing the vehicle I would never have purchased it! I would LOVE it if VW would buy back the vehicle and allow me to look for another SUV from an American car manufacturer.

✨ AI Insight

This complaint matches keywords from official recalls:

Recall #22V753000

*correlation estimated by AI, not an official NHTSA link.

Feb 18, 2024Resolved

Frequently Asked Questions

Are there any recalls for the 2023 VOLKSWAGEN Atlas Cross Sport?

Yes, the 2023 VOLKSWAGEN Atlas Cross Sport has 6 recorded recalls from NHTSA. These recalls cover various components including AIR BAGS:SIDE/WINDOW, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL.

Is the 2023 VOLKSWAGEN Atlas Cross Sport safe to drive?

The 2023 VOLKSWAGEN Atlas Cross Sport has 6 recalls. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.

Where can I check if my 2023 VOLKSWAGEN Atlas Cross Sport has open recalls?

You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local VOLKSWAGEN dealer.

📊Year-over-Year Context

➡️Stable Pattern

Compared to earlier years, the 2023 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Air bags

Issue: increases occupant injury risk

✅

If you already own this vehicle: Contact your dealer immediately to confirm air bags recalls are complete. Recall repairs are always free.

🔍

If you are evaluating a used example: Request VIN and verify all air bags recalls are completed before purchase.

Campaigns:22V15200024V464000
2

Service brakes, hydraulic

Issue: increases crash or loss-of-control risk

✅

If you already own this vehicle: Contact your dealer immediately to confirm service brakes, hydraulic recall is complete. Recall repairs are always free.

🔍

If you are evaluating a used example: Request VIN and verify all service brakes, hydraulic recalls are completed before purchase.

Campaign:22V718000
3

Engine and engine cooling

Issue: presents fire risk under certain conditions

✅

If you already own this vehicle: Contact your dealer immediately to confirm engine and engine cooling recall is complete. Recall repairs are always free.

🔍

If you are evaluating a used example: Request VIN and verify all engine and engine cooling recalls are completed before purchase.

Campaign:22V753000
💡Visit NHTSA.gov or contact your VOLKSWAGEN dealer to verify recall completion status.

🧭What This Means for You

Families with young passengers, pregnant drivers, or those with frequent highway commutes should prioritize this information.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

🔑

If You Own This Vehicle

  • Verify all 6 recalls have been completed using your VIN at NHTSA.gov or through your VOLKSWAGEN dealer.
  • If any recalls are open, schedule service immediately—recall repairs are always free.
  • Consider setting up VIN-specific alerts to receive notification of future recalls.
🛒

If You're Buying Used

  • Request full service history and documentation of all recall completions.
  • Consider whether adjacent model years (2022 or 2024) show better safety metrics.
  • Budget for thorough pre-purchase inspection focusing on known problem areas.
⚖️

Compare Alternatives

This page is designed to help you decide, not alarm you.

Compare with Similar Vehicles

Compare vs
2023 Toyota Camry
View Analysis→
Compare vs
2023 Honda CR-V
View Analysis→
Compare vs
2023 Ford F-150
View Analysis→

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: January 10, 2026.