2022 TOYOTA Tacoma

The contact owns a 2022 Toyota Tacoma. The contact stated that while driving at an undisclosed speed, another vehicle failed to stop at a red light. Consequently, the other vehicle collided with the vehicle on the passenger's side door and front quarter panel, sending the vehicle careening and nearly tipping over before coming to a complete stop. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to the dealer, who submitted a request to the manufacturer to have an engineer inspect the vehicle. The engineer reviewed the incident recorder and informed the contact that the air bags did not deploy because the occupancy sensor did not detect a passenger. The contact disputed the findings, stating that her son was occupying the passenger seat and had been wearing a seat belt at the time of the collision. A police report was filed, and injuries were reported. The contact was transported to an area hospital by EMT and treated for back pain. She later followed up with her primary care physician and neurosurgeon who located a tear just below where a previous surgery was performed stating that the tear was not present as of her most recent evaluation before the accident. The contact stated that she previously had back surgery to repair and/or remove discs L3, L4, and L5. The manufacturer was notified of the failure, and a case was opened. The contact was later informed by the manufacturer that there was no data from the incident recorder on the date of the collision. The failure mileage was 24,000.

A txdot road work crew had traffic stopped on the highway. We were last in a row of traffic when a distracted, driver, traveling near full highway speed rear-ended us. The truck automatically connected us to an agent who called 911. The message screen showed 2 warnings which said seatbelt malfunction and airbag malfunction. My husband and I both sustained injuries from the forward force against the seat belts to his abdomen and my shoulder, both of which required surgical repair. The airbags did not deploy. The truck was a total loss. A police report was filed but I do not have a copy.

I started up my Toyota Tacoma early morning on [XXX] and noticed the engine light came on after it warmed up in the cold climate of Northern Arizona. As such, this occurred at 36,303 miles. The fault code stated the following: “A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your Toyota dealer in order to have your vehicle inspected.” Later in the day, I scheduled an appointment for December 14, 2024 at Anderson Toyota. I explained the situation and was disappointed to get an engine light so early, as it didn’t make any sense. Afterwards, at 8:47 PM from getting off work, I intuitively decided to check the engine compartment as the lady with the dealership claimed if rats chewed up the wires it wouldn’t be covered under warranty. Lo and behold, I didn’t find any wires chewed up, but I did find the engine oil filler cap wholly missing! I documented this incident with my camera phone in utter disgust, my initial assessment is Toyota failed to reinstall the oil filler cap. I called the next day, and left a voicemail expressing my disgust and disappointment in their service. Upon arrival, Service Advisor Jennifer advised it is a known issue with the OEM oil filler caps coming off. The dealership claims it wasn’t their tech, but a faulty part. Again, (1) this puts me in danger on the road with open contamination occurring to the point, where my engine light is now activated and (2) Toyota should issue a lifetime replacement warranty for any engine issues for the 22’ model Tacomas as the damage has occurred, regardless of what the dealership claims. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)