Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Dealers will inspect and replace the retractors, free of charge. Owner notification letters are expected to be mailed January 14, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
NHTSA Investigations
0 investigations
✓
No active investigations for this vehicle.
Consumer Complaints
64 total complaints
Consumer-reported issues submitted to NHTSA for 2025 Sienna.
Common Reported SymptomsAI Analysis
Warning9%
Crash/Accident8%
Shake8%
Accident6%
Vibrate6%
Noise6%
Body/Interior🔵 Low
SEATS
The contact owns a 2025 Toyota Sienna. The contact had received a recall letter from the manufacturer for NHTSA Campaign Number: 25V668000 (Seats). The contact called the local dealer and was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Body/Interior🔵 Low
SEATS
There has been a recall on my vehicle since October 7, 2025. Toyota has just sent me notification via mail the week of December 20, 2025. I drive 4 children and two of them are in the middle row (which is what the recall is about) in car seats. I have called the dealership many times and they are not doing anything to assist me. According to the recall, it states to not sit or use a child restraint in the second-row seats while the vehicle is moving until the remedy is performed---- the remedy isn't even available yet and hasn't been since October. So am I just not supposed to drive my kids to school and daycare?
Other🔵 Low
UNKNOWN OR OTHER
The manufacturer has issued a 'Do Not Occupy' warning for the second row of my 2025 Sienna (Recall 25V668). As this is a family minivan, the vehicle is now unsafe for its intended purpose. No remedy is available, and Toyota has provided no timeline for repair. I am seeking a buyback due to indefinite safety impairment.
Body/Interior🔵 Low
SEATS
I have 2 babies that HAVE to sit in the 2nd row! I need the Remedy fixed ASAP!!!
Body/Interior🔵 Low
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, parts to do the recall repair were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Body/Interior🔵 Low
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The manufacturer was contacted, and the contact was informed that parts were not yet available for the recall repair. The contact was informed that there was no timeline for parts availability. The contact had not experienced a failure.
Body/Interior🔵 Low
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact not to use the second-row seats. The contact stated that due to the recall, the car seat for the newborn had to be placed on the rear seat. The contact believed that the temporary solution offered by the manufacturer was not suitable, since the contact also owns a big dog. The dealer stated that a rental vehicle would be provided once the remedy was available. The contact had not experienced a failure.
Body/Interior🔵 Low
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact called the local dealer and the manufacturer for updates on parts availability and was advised by the dealer and the manufacturer that the remedy was still being developed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Body/Interior🔵 Low
SEATS
My vehicle is subject to an active safety recall involving the second-row seat rail welds. According to the manufacturer’s official recall notice, the remedy is not yet available and there are current usage restrictions advising that no occupants should sit in the second-row seats and that no child restraints should be used in those seats until the repair is completed. This condition creates a safety risk because the second-row seating positions cannot be safely used, which limits passenger seating and prevents proper use of child safety seats. The manufacturer has confirmed that the recall remains in interim status and that no repair or alternative remedy is currently available. The issue has been confirmed by the manufacturer through an official safety recall. No warning lamps or messages appeared prior to this issue, as it was identified through the recall process rather than a vehicle malfunction during operation.
Body/Interior🔵 Low
SEATS
There is a recall from October 5 2025 regarding second row seats that are mounted on seat rails that may have been improperly welded. They recommend not to have anyone sit in that row or use child restraints. How is there no remedy at this time?? Who can have their passengers sit in the third row and avoid sitting at the second row. This is negligence from Toyota and should have a remedy right away. We bought this car in March 2025 and have been driving our two boys around for several months until being notified of this recall! How can you expect someone not to use the second row seats for months without an answer particularly a minivan.
Frequently Asked Questions
Are there any recalls for the 2025 TOYOTA Sienna?
Yes, the 2025 TOYOTA Sienna has 1 recorded recall from NHTSA. These recalls cover various components including EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:.
Is the 2025 TOYOTA Sienna safe to drive?
The 2025 TOYOTA Sienna has 1 recall. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.
Where can I check if my 2025 TOYOTA Sienna has open recalls?
You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local TOYOTA dealer.
📊Year-over-Year Context
➡️Stable Pattern
Compared to earlier years, the 2025 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.
🎯Risk Areas & Recommended Actions
Based on recall data, these components require verification:
1
Equipment adaptive/mobility
Issue: increases occupant injury risk
✅
If you already own this vehicle: Contact your dealer immediately to confirm equipment adaptive/mobility recall is complete. Recall repairs are always free.
🔍
If you are evaluating a used example: Request VIN and verify all equipment adaptive/mobility recalls are completed before purchase.
Campaign:25V877000
💡Visit NHTSA.gov or contact your TOYOTA dealer to verify recall completion status.
🧭What This Means for You
Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
🔑
If You Own This Vehicle
Verify all 1 recalls have been completed using your VIN at NHTSA.gov or through your TOYOTA dealer.
If any recalls are open, schedule service immediately—recall repairs are always free.
Consider setting up VIN-specific alerts to receive notification of future recalls.
🛒
If You're Buying Used
Request documentation proving all recalls were addressed before finalizing purchase.
Factor potential recall-related service time into your ownership cost estimates.