The 2025 Toyota Sienna exhibits a concerning reliability profile with an existing recall linked to wheelchair restraint systems. This defect could significantly compromise passenger safety, particularly for children in the back seat, as it affects the securement of mobility devices.
Key Factor:Wheelchair restraint issues
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Standard Safety Record
The 2025 Sienna maintains a standard safety record for TOYOTA, with 1 recall documented.
1 recall for this vehicle1.5 avg. recalls per vehicle (brand)
📋Why This Matters
The safety of passengers, especially our most vulnerable like children, hinges on the integrity of adaptive and mobility equipment. The recall related to wheelchair restraints indicates that if these systems fail to lock properly, there is a substantial risk that wheelchairs may not be adequately secured during travel. This can lead to serious safety hazards in the event of sudden stops or collisions, making it imperative for families relying on such equipment to remain vigilant about their vehicle's condition.
Focus Area:Safety Profile
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Expert Analysis
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Recall Trend:No Change in recalls
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Primary Risk Area:Warning
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Vs Brand: Better than avg (1.5)
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Summary: Overall, the 2025 Toyota Sienna’s safety trend raises red flags due to its single recall involving critical components that protect passengers with mobility challenges. Given the vehicle’s family-oriented design, this issue is particularly worrisome for those who prioritize child passenger safety.
Safety & Reliability Score
89/100
Score Breakdown
Recall Impact-8
Complaint Impact-3.2
Investigation Impact-0
Technical Specifications
Key specifications for the 2025 TOYOTA Sienna
Model Year2025
MakeTOYOTA
ModelSienna
Fuel TypeGasoline
Body ClassPassenger Vehicle
Safety History Timeline
Nov24
ISSUEFirst Report
Jan25
NEWProduction
Jan25
RECALLRecall Issued
Consumer Complaint Analysis
⚠️
Most Reported Issue
6 complaints (9% of total)
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Complaint Trend
Stable
No trend data
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Safety Incidents
No critical incidents
Complaint Severity Distribution
Breakdown of 64 consumer complaints by severity level.
🟠High
2(3%)
🟡Medium
9(14%)
🟢Low
53(83%)
Mileage Failure Analysis
⚙️Engineering Insight
With an average failure mileage of just under 3,600 miles and a peak failure range of 0-20k miles, owners should be acutely aware that issues may manifest early in their vehicle's lifespan. It's essential for families to monitor their Sienna closely during this period for any signs of malfunction related to wheelchair restraints.
📊 Mileage data extracted from 2 of 64 complaints (3% coverage)
0-20k
2 reports (100%)
20k-40k
0 reports (0%)
40k-60k
0 reports (0%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.
🛠️ DIY Diagnosis Center
Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).
Primary Risk Areas
EQUIPMENT ADAPTIVE/MOBILITY
🎯Risk Areas & Recommended Actions
Based on recall data, these components require verification:
1
Wheelchair Restraint System
Issue: The retractors may not lock properly, posing a risk during transport.
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Immediately inspect the functionality of your wheelchair restraint system to ensure securement.
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Request detailed information regarding any repairs or fixes associated with recalls before purchasing this vehicle.
Campaign:21V123
💡Visit NHTSA.gov or contact your TOYOTA dealer to verify recall completion status.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Dealers will inspect and replace the retractors, free of charge. Owner notification letters are expected to be mailed January 14, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
NHTSA Investigations
0 investigations
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No active investigations for this vehicle.
Consumer Complaints
64 total complaints
Consumer-reported issues submitted to NHTSA for 2025 Sienna.
Common Reported SymptomsAI Analysis
Warning9%
Crash/Accident8%
Shake8%
Accident6%
Vibrate6%
Noise6%
Body/Interior🔵 Low
SEATS
The contact owns a 2025 Toyota Sienna. The contact had received a recall letter from the manufacturer for NHTSA Campaign Number: 25V668000 (Seats). The contact called the local dealer and was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Body/Interior🔵 Low
SEATS
There has been a recall on my vehicle since October 7, 2025. Toyota has just sent me notification via mail the week of December 20, 2025. I drive 4 children and two of them are in the middle row (which is what the recall is about) in car seats. I have called the dealership many times and they are not doing anything to assist me. According to the recall, it states to not sit or use a child restraint in the second-row seats while the vehicle is moving until the remedy is performed---- the remedy isn't even available yet and hasn't been since October. So am I just not supposed to drive my kids to school and daycare?
Other🔵 Low
UNKNOWN OR OTHER
The manufacturer has issued a 'Do Not Occupy' warning for the second row of my 2025 Sienna (Recall 25V668). As this is a family minivan, the vehicle is now unsafe for its intended purpose. No remedy is available, and Toyota has provided no timeline for repair. I am seeking a buyback due to indefinite safety impairment.
Body/Interior🔵 Low
SEATS
I have 2 babies that HAVE to sit in the 2nd row! I need the Remedy fixed ASAP!!!
Body/Interior🔵 Low
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, parts to do the recall repair were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Body/Interior🔵 Low
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The manufacturer was contacted, and the contact was informed that parts were not yet available for the recall repair. The contact was informed that there was no timeline for parts availability. The contact had not experienced a failure.
Body/Interior🔵 Low
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact not to use the second-row seats. The contact stated that due to the recall, the car seat for the newborn had to be placed on the rear seat. The contact believed that the temporary solution offered by the manufacturer was not suitable, since the contact also owns a big dog. The dealer stated that a rental vehicle would be provided once the remedy was available. The contact had not experienced a failure.
Body/Interior🔵 Low
SEATS
The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact called the local dealer and the manufacturer for updates on parts availability and was advised by the dealer and the manufacturer that the remedy was still being developed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Body/Interior🔵 Low
SEATS
My vehicle is subject to an active safety recall involving the second-row seat rail welds. According to the manufacturer’s official recall notice, the remedy is not yet available and there are current usage restrictions advising that no occupants should sit in the second-row seats and that no child restraints should be used in those seats until the repair is completed. This condition creates a safety risk because the second-row seating positions cannot be safely used, which limits passenger seating and prevents proper use of child safety seats. The manufacturer has confirmed that the recall remains in interim status and that no repair or alternative remedy is currently available. The issue has been confirmed by the manufacturer through an official safety recall. No warning lamps or messages appeared prior to this issue, as it was identified through the recall process rather than a vehicle malfunction during operation.
Body/Interior🔵 Low
SEATS
There is a recall from October 5 2025 regarding second row seats that are mounted on seat rails that may have been improperly welded. They recommend not to have anyone sit in that row or use child restraints. How is there no remedy at this time?? Who can have their passengers sit in the third row and avoid sitting at the second row. This is negligence from Toyota and should have a remedy right away. We bought this car in March 2025 and have been driving our two boys around for several months until being notified of this recall! How can you expect someone not to use the second row seats for months without an answer particularly a minivan.
Frequently Asked Questions
What should I know about the adaptive/mobility equipment defects in the 2025 Toyota Sienna?
The recent recall concerning adaptive/mobility equipment focuses on potential failures in wheelchair restraints designed for safe transportation. If you are considering this vehicle or currently own one, it's crucial to ensure that these systems operate correctly to protect all passengers, particularly children who may rely on secure transport solutions.
How does the recall on wheelchair restraints affect my decision to buy a used Sienna?
When buying a used Toyota Sienna from model year 2025 or later, it's vital to verify whether any necessary repairs have been completed concerning the wheelchair restraint recall. Ensuring these components are functioning properly is essential for safeguarding passengers' well-being and could influence your overall satisfaction with the vehicle.
📊Year-over-Year Context
➡️Stable Pattern
Compared to earlier years, the 2025 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.
🧭What This Means for You
Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
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If You Own This Vehicle
Verify all 1 recalls have been completed using your VIN at NHTSA.gov or through your TOYOTA dealer.
Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
Proactive tip: Enroll in TOYOTA's owner notification program for real-time safety updates.
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If You're Buying Used
Obtain proof of recall completion for all 1 campaigns before purchase.
Account for potential service downtime when calculating your initial ownership budget.