2022 TOYOTA Sienna

Brakes release briefly when slowing to a stop. While slowing to a stop with steady pressure on the brake pedal, the braking action will momentarily give out, resulting in the vehicle lurching forward beyond the anticipated stopping/slowing distance before the braking action re-engages. This has resulted in near collisions with cars, bikes, and pedestrians as the vehicle suddenly stops slowing without warning and unexpectedly increases stopping distance. The problem is intermittent and difficult to reproduce, but has occurred repeatedly over at least 6 months of ownership. No warning lamps, error messages, or other related symptoms from the vehicle either before or after occurrences of the problem. Has been taken to the dealership for an update to the vehicle but it didn’t fix it. There are multiple reports online and multiple lawyers talking about this.

Pre-Collision System Malfunction, Hybrid System Malfunction, AWD System Malfunction suddenly when restarting the vehicle. Towed to Toyota of Downtown LA dealership. Toyota of Downtown LA Service tells me that the CPU on my relative new Sienna 2022 was fried from jump start when Sienna starting-battery was low. It was done by a AAA professional, I doubt that is the reason for the fried CPU. I believe Toyota engineers would not design/allow the CPU vulnerable to being fried from a jump start. This is a horrific design flaw if it is this way. This happens now, just 6 months after the 3 year warranty coverage. Toyota of Downtown LA Service is telling me it is going to cost me $2900 to replace this CPU. I find this unacceptable.

05/13/23 - Hybrid malfunction, battery consistently dies/won't take a charge. 06/01 - 28/25 - Hybrid malfunction, Advanced Detection System Malfunction and Sonar Malfunction, ABS malfunction, Seatbelt malfunction, battery not charging. 06/09/23 - Van will not start; towed to Steet Toyota. Street confirmed numerous codes, AC issues. 06/27 - 07/06/23 - Van had to be taken to United Access, Albuquerque. 09/01/23 - 12/14/23 - Windshield wipers go off & run dry, cannot stop it & randomly happens. 10/11/23 - Hybrid malfunction, battery continues to die/won't take a charge. 10/23/23 - Hybrid malfunction, Advanced Detection System Malfunction and Sonar Malfunction, ABS malfunction, Seatbelt malfunction, battery not charging. Towed to United Access at personal expense. 11/12/23 - Picked up van from United Access repairs (dropped off 10/23/23). 12/08/24 - Hybrid malfunction, Advanced Detection System Malfunction and Sonar Malfunction, ABS malfunction, Seatbelt malfunction, battery not charging. Towed at personal expense. 12/08/24 - 01/15/25 - Hybrid malfunction, Advanced Detection System Malfunction and Sonar Malfunction, ABS malfunction, Seatbelt malfunction, battery dies/won't accept a charge. Hybrid malfunction, Advanced Detection System Malfunction and Sonar Malfunction, ABS malfunction, Seatbelt malfunction, battery dies/won't accept a charge; confirmed numerous codes. 05/24/24 - Hybrid malfunction, Advanced Detection System Malfunction and Sonar Malfunction, ABS malfunction, Seatbelt malfunction, battery issues. Windshield wipers still malfunctioning with no apparent cause. 07/25/24 - Hybrid malfunctions, confirms malfunctions & charging issues. 07/29 - 08/10/24 - Hybrid malfunction, Advanced Detection System Malfunction and Sonar Malfunction, ABS malfunction, Seatbelt malfunction, battery issues. Windshield wipers still malfunctioning with no apparent cause. 08/19/24 - Hybrid, Advanced Detection System, Sonar, ABS, seatbelt & battery dying. More issues.

I am writing to formally raise a serious and unresolved safety issue with my 2022 Toyota Sienna. The braking system on the vehicle behaves abnormally: when the brake pedal is pressed, the van does not stop immediately. In fact, it momentarily accelerates before decelerating, an extremely dangerous malfunction that has nearly led to multiple accidents. I have brought this issue to your attention several times: • In 2022, I contacted O'Regan's Toyota, the Halifax dealership, which has been unable to diagnose or repair the issue to date after several visits. • In 2023, I contacted Toyota Canada directly. I was referred to the dealership in Halifax. • The Halifax dealership has been unable to diagnose or repair the issue to date. • Despite the unresolved nature of this problem, the dealership has recently asked to charge me diagnostic fees for the same issue, one that remains unsolved and is clearly a manufacturer-level safety defect. This is not a minor inconvenience; it is a fundamental failure of the braking system and presents a critical safety hazard. The fact that this issue persists without a resolution, and that I am being asked to pay diagnostic fees for a problem that Toyota has not addressed, is unacceptable.