2021 RAM ProMaster 2500
Recalls, Specs & Safety Report
This 2021 model shows excellent reliability, primarily driven by a clean safety record with zero recalls and minimal consumer complaints.
Why This Matters
A clean recall record is a positive signal for both safety and ownership costs. Vehicles with no known defects typically qualify for lower insurance premiums and face fewer unexpected repair expenses.
When negotiating insurance rates, a documented history of zero manufacturer recalls can support your case for preferred pricing.
Expert Analysis
- Recall Trend:No Change in recalls
- Primary Risk Area:Warning
- Vs Brand: Better than avg (0.9)Summary:
Safety & Reliability Score
Score Breakdown
Technical Specifications
Key specifications for the 2021 RAM ProMaster 2500
Safety History Timeline
Consumer Complaint Analysis
Most Reported Issue
Complaint Trend
Safety Incidents
Complaint Severity Distribution
Breakdown of 4 consumer complaints by severity level.
Mileage Failure Analysis
Based on consumer reports, issues for this vehicle tend to peak around the 20k-40k mileage range. The average reported failure mileage is 40,675 miles.
No Recalls Found
Clean Safety Record Verified
2021 RAM ProMaster 2500
Exceptional News! As of January 2026, the 2021 RAM ProMaster 2500 has recorded 0 safety recalls.
Compared to other 2021 models which average multiple safety campaigns, this vehicle's clean sheet is a testament to its engineering integrity.
π‘οΈ Proactive Safety Maintenance Guide
Even with a perfect recall record, regular maintenance safeguards your vehicle's reliability. Our experts recommend monitoring these systems:
No active investigations for this vehicle.
Consumer-reported issues submitted to NHTSA for 2021 ProMaster 2500.
Common Reported SymptomsAI Analysis
The contact owns a 2021 Ram Promaster 2500. The contact stated while driving 5 MPH uphill, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the vehicle started rolling backwards down the hill. The contact depressed the brake pedal and stopped the vehicle. No warning light was illuminated. The vehicle was towed to a dealer, then the vehicle was towed to another dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure but offered no assistance. The approximate failure mileage was 37,000.
The contact owns a 2021 Ram Promaster 2500. The contact stated while driving on the interstate 70-75 MPH, on the inside lane overtaking other vehicles, the passengerβs side power mirror closed without driver input. The contact depressed the mirror button, but the mirror failed to respond. The contact pulled over and adjusted the mirror. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.
The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after placing the vehicle in reverse it failed to respond. There were no warning lights illuminated. The vehicle had been driven to the dealer where it was confirmed that the transmission had failed; however, the part to do the recall repair was not available. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 67,000. Parts distribution disconnect.
The brakes on this Ram Promaster 2500 failed 100 percent with the pedal going to the floor and not returning upwards. This occurred without warning. The drivers' safety and the safety of cross traffic were at extreme risk. With no brakes, the vehicle crossed through a T intersection and came to an abrupt stop after crossing a ditch and then becoming lodged into a concrete drainage structure. The driver was severely injured and hospitalized. There were no warning lamps or unusual noise coming from the vehicle. The current status of the vehicle is unknown as it was a rental and upon requesting an inspection the vehicle was removed and no access was granted. It is also believed the poor quality driver's seat contributed to the spinal injury of the driver as the seat has no padding and no shock-absorbing capacity and very limited adjustments. Additionally, no airbags were deployed even though the driver's new I-phone 14 pro's SOS feature was enabled, and dialed 911 via satellite due to the abrupt nature of the stop. The contact stated that the correct failure mileage was approximately 38,700 miles.
Frequently Asked Questions
Are there any recalls for the 2021 RAM ProMaster 2500?
No, the 2021 RAM ProMaster 2500 currently has no recorded recalls from NHTSA.
Is the 2021 RAM ProMaster 2500 safe to drive?
The 2021 RAM ProMaster 2500 has no active recalls, which is a positive safety indicator. Always maintain regular service intervals for optimal safety.
Where can I check if my 2021 RAM ProMaster 2500 has open recalls?
You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local RAM dealer.
Year-over-Year Context
Compared to earlier years, the 2021 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.
What This Means for You
This clean safety profile is particularly valuable for risk-averse buyers and families prioritizing reliability.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
If You Own This Vehicle
- No active recalls are recorded, but maintain regular service intervals and report any unusual symptoms to NHTSA.
- Consider setting up VIN-specific alerts to receive notification of future recalls.
If You're Buying Used
- Request the VIN before purchase and verify recall status at NHTSA.gov.
- This model year shows favorable reliability metrics compared to alternatives.
This page is designed to help you decide, not alarm you.