2020 RAM ProMaster 2500

Recalls, Specs & Safety Report

Expert Verdict
πŸ›‘οΈExcellent Safety Record

This 2020 model shows excellent reliability, primarily driven by a clean safety record with zero recalls and minimal consumer complaints.

Key Factor:zero recalls

πŸ“‹Why This Matters

A clean recall record is a positive signal for both safety and ownership costs. Vehicles with no known defects typically qualify for lower insurance premiums and face fewer unexpected repair expenses.

When negotiating insurance rates, a documented history of zero manufacturer recalls can support your case for preferred pricing.

Focus Area:clean safety record
πŸ“Š

Expert Analysis

The 2020 ProMaster 2500 analysis highlights key safety metrics.

Safety & Reliability Score

100/100

Score Breakdown

Recall Impact-0
Complaint Impact-0.15
Investigation Impact-0

Technical Specifications

Key specifications for the 2020 RAM ProMaster 2500

Model Year2020
MakeRAM
ModelProMaster 2500
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan20
NEWProduction
Oct23
ISSUEFirst Report

Consumer Complaint Analysis

⚠️

Most Reported Issue

2 complaints (67% of total)
➑️

Complaint Trend

Stable
No trend data
βœ…

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 3 consumer complaints by severity level.

🟒Low
3(100%)
βœ…Good News: No critical or high-severity complaints reported for this vehicle.

Mileage Failure Analysis

βš™οΈEngineering Insight

Based on consumer reports, issues for this vehicle tend to peak around the 100k+ mileage range. The average reported failure mileage is 125,000 miles.

πŸ“Š Mileage data extracted from 1 of 3 complaints (33% coverage)
0-20k
0 reports (0%)
20k-40k
0 reports (0%)
40k-60k
0 reports (0%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
1 reports (100%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

πŸ› οΈ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

No Recalls Found

πŸ†

Clean Safety Record Verified

2020 RAM ProMaster 2500

Safety Milestone: The 2020 RAM ProMaster 2500 maintains a perfect record. As of January 2026, there are 0 official recalls.

This distinction places it in the top tier of vehicle safety reliability for its model year.

πŸ›‘οΈ Proactive Safety Maintenance Guide

Even with a perfect recall record, regular maintenance safeguards your vehicle's reliability. Our experts recommend monitoring these systems:

πŸ”§
Brake System HealthInspect pads and fluid levels every 12,000 miles to ensure stopping power.
πŸ”‹
Electrical & BatteryTest battery load annually; modern electronics are sensitive to voltage drops.
πŸ‘οΈ
Visibility ComponentsReplace wiper blades every 6-12 months and polish clouded headlights.
πŸ›ž
Tire & Wheel CheckRotate tires every 5,000 miles and check TPMS sensors for accuracy.

NHTSA Investigations

0 investigations
βœ“

No active investigations for this vehicle.

Consumer Complaints

3 total complaints

Consumer-reported issues submitted to NHTSA for 2020 ProMaster 2500.

Common Reported SymptomsAI Analysis

Warning67%
Acceleration Issues33%
Check Engine Light33%
Engine/PowertrainπŸ”΅ Low
POWER TRAIN

The contact owns a 2020 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the accelerator pedal was depressed and failed to respond. The check engine warning light was illuminated. The contact depressed the accelerator to the floorboard and the vehicle failed to respond; and the vehicle lost automotive power. The vehicle was taken to the dealer where the contact purchased the vehicle and was informed that the vehicle was under recall. The dealer repaired the vehicle under recall. On a separate occasion, the contact attempted to reverse, and the vehicle failed to respond, with an abnormal sound coming from the vehicle. The vehicle was then taken to the current dealer where the vehicle was diagnosed and determined that the transmission needed to be replaced. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair and the contact was informed that the part was not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 125,000. Parts distribution disconnect.

Engine/PowertrainπŸ”΅ Low
POWER TRAIN

The contact owns a 2020 Ram Promaster 2500. The contact stated while reversing at approximately 5 MPH, the contact felt vibration in the steering wheel. The contact depressed the brake pedal and attempted to shift into park(P). The contact was unable to shift the vehicle into park (P). The contact turned off and restarted the vehicle but was not able shift into drive (D). The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic determined that the transmission clutches and several gears had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated he had recently had NHTSA Campaign Number: 23V301000 (Power Train) and was not sure if the recall was related to the failure. The failure mileage was unknown.

Body/InteriorπŸ”΅ Low
STRUCTURE

Driver side door patch failed. Can not keep door closed.

Frequently Asked Questions

Are there any recalls for the 2020 RAM ProMaster 2500?

No, the 2020 RAM ProMaster 2500 currently has no recorded recalls from NHTSA.

Is the 2020 RAM ProMaster 2500 safe to drive?

The 2020 RAM ProMaster 2500 has no active recalls, which is a positive safety indicator. Always maintain regular service intervals for optimal safety.

Where can I check if my 2020 RAM ProMaster 2500 has open recalls?

You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local RAM dealer.

🧭What This Means for You

This clean safety profile is particularly valuable for risk-averse buyers and families prioritizing reliability.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

πŸ”‘

If You Own This Vehicle

  • No active recalls are recorded, but maintain regular service intervals and report any unusual symptoms to NHTSA.
  • Consider setting up VIN-specific alerts to receive notification of future recalls.
πŸ›’

If You're Buying Used

  • Request the VIN before purchase and verify recall status at NHTSA.gov.
  • This model year shows favorable reliability metrics compared to alternatives.

This page is designed to help you decide, not alarm you.

Compare with Similar Vehicles

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: January 10, 2026.