The 2023 Mitsubishi Outlander presents notable reliability concerns, particularly linked to software issues affecting the rearview camera system. As a significant safety feature, these defects warrant careful consideration before purchase.
Key Factor:Safety system software flaws
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Safety Alert
Safety Alert: This model has a higher recall frequency (2) than the average MITSUBISHI vehicle (0.1). Owners should prioritize checking these components.
2 recalls for this vehicle0.1 avg. recalls per vehicle (brand)
๐Why This Matters
Defects related to back over prevention are of particular concern, as they directly affect the driver's ability to see behind the vehicle. A malfunctioning backup camera can increase the risk of accidents, especially in crowded or urban environments where visibility is already compromised. Given that these issues arise from software errors in a critical safety system, their existence on the 2023 Outlander raises questions about the overall quality control and manufacturing integrity of Mitsubishi during this model year.
Additionally, with two recalls specifically addressing these rear visibility problems, prospective buyers should recognize that while Mitsubishi may have a strong engineering reputation, these flaws suggest lapses in their production processes. This could potentially impact resale value and long-term satisfaction for owners who encounter recurring electronic issues.
Focus Area:Safety Profile
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Expert Analysis
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Recall Trend:No Change in recalls
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Primary Risk Area:Warning
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Vs Brand: Worse than avg (0.1)
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Summary: Year-over-year safety trends for Mitsubishi have shown both improvements and setbacks. In this instance, the dual recalls for software problems reflect a worrying trend that may undermine confidence in this model's safety profile. Overall, potential buyers should be more vigilant compared to previous years.
Safety & Reliability Score
82/100
Score Breakdown
Recall Impact-16
Complaint Impact-1.65
Investigation Impact-0
Technical Specifications
Key specifications for the 2023 MITSUBISHI Outlander
Model Year2023
MakeMITSUBISHI
ModelOutlander
Fuel TypeGasoline
Body ClassPassenger Vehicle
Safety History Timeline
Jan23
NEWProduction
Apr23
ISSUEFirst Report
Jun23
RECALLRecall Issued
Feb25
RECALLRecall Issued
Consumer Complaint Analysis
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Most Reported Issue
8 complaints (24% of total)
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Complaint Trend
Stable
No trend data
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Safety Incidents
No critical incidents
Complaint Severity Distribution
Breakdown of 33 consumer complaints by severity level.
๐กMedium
5(15%)
๐ขLow
28(85%)
โ Good News: No critical or high-severity complaints reported for this vehicle.
Mileage Failure Analysis
โ๏ธEngineering Insight
With the peak failure range occurring between 0-20k miles and an average failure mileage of only 6,916 miles, it becomes evident that issues can arise early in ownership. This suggests that new owners should be particularly cautious during the initial months and pay attention to any signs of malfunction with essential safety features like the backup camera system.
๐ Mileage data extracted from 10 of 33 complaints (30% coverage)
0-20k
9 reports (90%)
20k-40k
1 reports (10%)
40k-60k
0 reports (0%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.
๐ ๏ธ DIY Diagnosis Center
Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).
Primary Risk Areas
BACK OVER PREVENTION
๐ฏRisk Areas & Recommended Actions
Based on recall data, these components require verification:
1
Back Over Prevention System
Issue: Software errors causing backup camera failures.
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Schedule an immediate service appointment to update software and confirm functionality.
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Request detailed service records showing any software updates performed related to recalls.
Campaign:
๐กVisit NHTSA.gov or contact your MITSUBISHI dealer to verify recall completion status.
Official Safety Recalls (2)
Campaign: 23V345000
BACK OVER PREVENTION:DISPLAY FUNCTION
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Summary
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy
Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Campaign: 25V369000
BACK OVER PREVENTION:SOFTWARE
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Summary
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
NHTSA Investigations
0 investigations
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No active investigations for this vehicle.
Consumer Complaints
33 total complaints
Consumer-reported issues submitted to NHTSA for 2023 Outlander.
Common Reported SymptomsAI Analysis
Warning24%
Display12%
Noise12%
Battery9%
Blank6%
Check Engine Light6%
Crack6%
Electrical๐ต Low
ELECTRICAL SYSTEM
A software issue in the Alliance in-vehicle Infotainment (A-IVI) Display unit cause the sirven to freeze or display black during a backing event
Electrical๐ต Low
ELECTRICAL SYSTEM
The contact owns a 2023 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the instrument panel turned blank. Additionally, the contact stated that the rearview camera image failed to display while reversing. The vehicle was taken to the dealer, where the contact was informed that the infotainment system needed to be replaced. The system was reprogrammed several times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,057.
Safety Systems๐ต Low
AIR BAGS
During operation in wet and rainy conditions, a warning indicator illuminated on the instrument panel. Shortly thereafter, the vehicle encountered a roadway pothole, at which point the airbags deployed unexpectedly. Simultaneously, the vehicle experienced a sudden loss of power, resulting in contact with a curb and minor damage to the wheel rim. The malfunction has not been reproduced or confirmed by a dealer or independent service center. To date, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. The affected components remain available for inspection upon request. No advance warning symptoms were observed other than the dashboard indicator that illuminated immediately prior to the incident. It is noted that the selling dealership did not disclose prior repairs performed on the vehicle, which may be relevant to the cause of this failure.
Steering/Suspension๐ต Low
SUSPENSION
Clunking/Rattling noise coming from passenger rear of vehicle when hitting bumps and rear of vehicle swaying/swerving. Can hear noise while shaking the car side to side while parked. Only 35000 miles. Rear suspension of vehicle seems soft. Took to the dealer rear was misaligned didn't find any other problems. Continue to have the problem swaying/swerving is still there but not as bad. This could possibly cause driver to loose control.
Safety Systems๐ต Low
BACK OVER PREVENTION
The contact owns a 2023 Mitsubishi Outlander. The contact stated that while reversing, the camera went blank for several seconds. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 25V369000 (Back Over Prevention) and 23V345000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. Parts distribution disconnect.
Safety Systems๐ต Low
BACK OVER PREVENTION
The contact owns a 2023 Mitsubishi Outlander. The contact stated that on several occasions while the vehicle was started, in park(P), and while driving and in reverse, the infotainment screen was black. The vehicle was taken to a dealer on several occasions however, the failure could not be replicated. The contact then received notification of NHTSA Campaign Number: 25V369000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was unknown.
Safety Systems๐ถ Medium
AIR BAGS
The contact owned a 2023 Mitsubishi Outlander. The contact stated that while driving at approximately 30 MPH, the vehicle sustained a rear-end collision from another vehicle at a high rate of speed. No air bags deployed. The contact stated that the vehicle's left side had violently crashed into a wall, then the vehicle ricocheted onto the front driver's side, causing the tire to collapse where it came to a stop. The contact stated that a passenger was sitting in the front passenger seat, a passenger in the rear driver side seat, and a passenger in the rear passenger seat. A police report was filed. The vehicle was towed to a local tow lot where it was deemed a total loss. The contact stated that he spent 6 days in the hospital for injuries to both knees and the spine. The passenger did not seek medical attention. The local deal was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
Electrical๐ต Low
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Check engine light is on. My car is still under 5 year bumper to bumper warranty. My local mitsubishi dealership closed and the nearest one is hours away. I also have a recall. I have called mitsubishi customer service several times only to be put on hold without the ability to talk to someone to get these problems solved.
Safety Systems๐ต Low
BACK OVER PREVENTION
Screen and camera unit cuts off and you have no visual of rear view camera. No radio no sound no screen.
Engine/Powertrain๐ถ Medium
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
1) 12/20/2024: Took the car to a Mitsubishi dealer as the 'Check Engine Light' was ON for a few days. They erased the code but could not diagnose the cause. Returned home and could NOT charge the car using the same standard outlet (level 1) I used since I bought the car. The instrument cluster displayed the following (Please see Pic 1): a) Error message 'PHEV System Fault, Service Required'. b) Check engine light. c) Forward Collision Mitigation System [FCM] OFF warning light. d) Rear Automatic Emergency Braking [Rear AEB] system OFF warning light. e) Plug-in hybrid EV system warning light. Since 12/20/2024, I have been driving the car with these serious safety issues. 2) 1/2/2025: 'On-board charger' was replaced by the dealer. But the same error continued. Per dealer invoice, they "performed drive cycle pattern 3 and the code returned". Obviously under certain conditions, the erased code returned. 3) Since mid-November, 2024, I have been noticing two different EV range mileage. Please see Pic 2. My phone app showed (on 1/26/2025) a 51 mile EV range whereas the instrument cluster showed only a 39 mile range. All the errors still remain as of 1/26/2025. 4) Opened a case with Mitsubishi but they are refusing to respond with updates. With so many safety issues due to 'PHEV System Fault', I am afraid of taking the car out.
Frequently Asked Questions
What are common issues with the 2023 Mitsubishi Outlander?
The most significant concerns revolve around software errors affecting the back over prevention systems, specifically malfunctions with the backup camera display. These defects can compromise safety by making it difficult for drivers to see what's behind them when reversing.
How do recalls impact my decision to buy a used 2023 Outlander?
Recalls indicate that there are recognized issues that need addressing; therefore, it's crucial for buyers to confirm whether repairs have been completed. In particular, keeping an eye on how effectively previous recall-related problems were resolved can inform your purchasing decision and affect future maintenance costs.
๐Year-over-Year Context
๐Improving Trend
Compared to earlier years, the 2023 model shows improving reliability trends, largely due to manufacturing refinements addressing 2022 issues. Recall frequency decreased 71%.
๐งญWhat This Means for You
Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
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If You Own This Vehicle
Safety Check: Cross-reference your VIN with official MITSUBISHI records to ensure no 2 recalls remain open.
Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
Proactive tip: Enroll in MITSUBISHI's owner notification program for real-time safety updates.
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If You're Buying Used
Request the VIN from the seller and verify the 'Clean' recall status via NHTSA.
This specific Outlander year is noted for its strong reliability foundations.