2023 MERCEDES-BENZ CLA-Class

Recalls, Specs & Safety Report

Expert Verdict
πŸ›‘οΈExcellent Safety Record

This 2023 model shows excellent reliability, primarily driven by a clean safety record with zero recalls and minimal consumer complaints.

Key Factor:zero recalls

πŸ“‹Why This Matters

A clean recall record is a positive signal for both safety and ownership costs. Vehicles with no known defects typically qualify for lower insurance premiums and face fewer unexpected repair expenses.

When negotiating insurance rates, a documented history of zero manufacturer recalls can support your case for preferred pricing.

Focus Area:clean safety record
πŸ“Š

Expert Analysis

  • πŸ“ˆ
    Recall Trend:No Change in recalls
  • ⚠️
    Primary Risk Area:Explode
  • βš–οΈ
    Vs Brand: Better than avg (0.4)
    πŸ“
    Summary:

Safety & Reliability Score

100/100

Score Breakdown

Recall Impact-0
Complaint Impact-0.2
Investigation Impact-0

Technical Specifications

Key specifications for the 2023 MERCEDES-BENZ CLA-Class

Model Year2023
MakeMERCEDES-BENZ
ModelCLA-Class
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan23
NEWProduction
Mar24
ISSUEFirst Report

Consumer Complaint Analysis

⚠️

Most Reported Issue

2 complaints (50% of total)
➑️

Complaint Trend

Stable
No trend data
βœ…

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 4 consumer complaints by severity level.

🟠High
2(50%)
🟒Low
2(50%)

No Recalls Found

πŸ†

Perfect Recall Status

2023 MERCEDES-BENZ CLA-Class

Safety Milestone: The 2023 MERCEDES-BENZ CLA-Class maintains a perfect record. As of January 2026, there are 0 official recalls.

Compared to other 2023 models which average multiple safety campaigns, this vehicle's clean sheet is a testament to its engineering integrity.

πŸ›‘οΈ Proactive Safety Maintenance Guide

Even with a perfect recall record, regular maintenance safeguards your vehicle's reliability. Our experts recommend monitoring these systems:

πŸ”§
Brake System HealthInspect pads and fluid levels every 12,000 miles to ensure stopping power.
πŸ”‹
Electrical & BatteryTest battery load annually; modern electronics are sensitive to voltage drops.
πŸ‘οΈ
Visibility ComponentsReplace wiper blades every 6-12 months and polish clouded headlights.
πŸ›ž
Tire & Wheel CheckRotate tires every 5,000 miles and check TPMS sensors for accuracy.

NHTSA Investigations

0 investigations
βœ“

No active investigations for this vehicle.

Consumer Complaints

4 total complaints

Consumer-reported issues submitted to NHTSA for 2023 CLA-Class.

Common Reported SymptomsAI Analysis

Explode50%
Acceleration Issues25%
Display25%
Shatter25%
Accident25%
Engine/PowertrainπŸ”΅ Low
ELECTRICAL SYSTEM,ENGINE

During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is traveling and the Rpm range in which the vehicle is being accelerated at. I was left stranded, hopeless, and endangered as a result of this catastrophic vehicle failure.

OtherπŸ”΅ Low
UNKNOWN OR OTHER

I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have included pictures of the roof as well of the poor quality of the glass that is used for the sunroof. I am shocked there is no safety film in that glass to prevent it from shattering. This was a terrible experience- I expected more from a Mercedes. I’m horrified this can happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Other⚠️ High
UNKNOWN OR OTHER

I was driving on hwy 301 in Maryland at 5am. My sunroof exploded. It was like a bomb went off hatterung glass all over my face and body

Other⚠️ High
UNKNOWN OR OTHER

Exploding sunroof. Dealership will not accept responsibility even though this is a known issue with their cars. This exploded on the highway and could have caused major issues for other drivers and myself with flying glass. There was not any external impact that caused the explosion. Mercedes needs to recall and fix this issue to prevent other accidents.

Frequently Asked Questions

Are there any recalls for the 2023 MERCEDES-BENZ CLA-Class?

No, the 2023 MERCEDES-BENZ CLA-Class currently has no recorded recalls from NHTSA.

Is the 2023 MERCEDES-BENZ CLA-Class safe to drive?

The 2023 MERCEDES-BENZ CLA-Class has no active recalls, which is a positive safety indicator. Always maintain regular service intervals for optimal safety.

Where can I check if my 2023 MERCEDES-BENZ CLA-Class has open recalls?

You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local MERCEDES-BENZ dealer.

πŸ“ŠYear-over-Year Context

➑️Stable Pattern

Compared to earlier years, the 2023 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.

🧭What This Means for You

This clean safety profile is particularly valuable for risk-averse buyers and families prioritizing reliability.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

πŸ”‘

If You Own This Vehicle

  • No active recalls are recorded, but maintain regular service intervals and report any unusual symptoms to NHTSA.
  • Consider setting up VIN-specific alerts to receive notification of future recalls.
πŸ›’

If You're Buying Used

  • Request the VIN before purchase and verify recall status at NHTSA.gov.
  • This model year shows favorable reliability metrics compared to alternatives.

This page is designed to help you decide, not alarm you.

Compare with Similar Vehicles

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: January 10, 2026.