UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCEI was stopped at a traffic light, two or three cars behind the line. My car was in Auto-Hold mode, with my foot resting lightly on the brake. I briefly turned my head to move a jacket from the center console to the passenger seat when, without warning, the car suddenly accelerated on its own. I panicked and slammed on the brakes, but given the short distance, my car rear-ended the one in front of me, which then hit the car ahead of it. Both my vehicle and the one directly in front sustained significant damage. Thankfully, as far as I know, nobody sustained serious injuries at the time. What’s most concerning is that my car, equipped with the latest safety features—frontal collision prevention, automatic emergency braking, and Traffic Drive Alert—did not issue any warnings or intervene. I reported the incident to Lucid Motors and even reached out to the CEO, who initially responded. Their engineering team reviewed the telemetry and dismissed the incident as “pedal confusion.” As a driver with over 30 years of experience across gas and electric vehicles, I find that explanation hard to accept. I requested a written report or access to the raw telemetry data, but they refused. Follow-up emails to the CEO have gone unanswered. A few weeks prior to the accident, the car unexpectedly surged forward during a left turn but corrected itself when I lifted off the accelerator. I assumed it was a one-time glitch—until the more serious incident occurred. Recently, I came across a recall (reported 3/27/2025) related to floor mats potentially causing unintentional acceleration which Lucid must have known but did not acknowledge to me. It appears, my vehicle was not included in this recall. I fear there may be a deeper issue—possibly with the engine or battery system. I’ve attached the police report and am requesting that a formal investigation be opened. Online forums reveal multiple similar incidents. This may be a serious safety concern that needs your urgent attention.