2023 KIA Niro

Recalls, Specs & Safety Report

2RecallsNHTSA Verified33ComplaintsNHTSA Data0InvestigationsNHTSA Data
Expert Verdict
✓Good Reliability

This 2023 model shows good reliability, primarily driven by a below-average recall rate for the KIA brand.

Key Factor:below-average recall rate

📋Why This Matters

Understanding recall history helps predict future ownership costs. Each unaddressed issue represents potential repair expenses.

Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.

Focus Area:general reliability
📊

Expert Analysis

  • 📈
    Recall Trend:No Change in recalls
  • ⚠️
    Primary Risk Area:Warning
  • ⚖️
    Vs Brand: Worse than avg (1.9)
    📝
    Summary:
Critical Component: Warning

Safety & Reliability Score

82/100
Very Good

Score Breakdown

Recall Impact-16
Complaint Impact-1.65
Investigation Impact-0

Technical Specifications

Key specifications for the 2023 KIA Niro

Model Year2023
MakeKIA
ModelNiro
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan23
NEWProduction
Jan23
RECALLRecall Issued
Jan23
RECALLRecall Issued
Mar23
ISSUEFirst Report

Consumer Complaint Analysis

⚠️

Most Reported Issue

8 complaints (24% of total)
➡️

Complaint Trend

Stable
No trend data
✅

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 33 consumer complaints by severity level.

🟡Medium
16(48%)
🟢Low
17(52%)
✅Good News: No critical or high-severity complaints reported for this vehicle.

Mileage Failure Analysis

⚙️Engineering Insight

Based on consumer reports, issues for this vehicle tend to peak around the 0-20k mileage range. The average reported failure mileage is 14,044 miles.

📊 Mileage data extracted from 7 of 33 complaints (21% coverage)
0-20k
5 reports (71%)
20k-40k
1 reports (14%)
40k-60k
1 reports (14%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

🛠️ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

ELECTRICAL SYSTEMSEATS

Official Safety Recalls (2)

Campaign: 23V298000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Summary

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

Consequence

A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Kia America, Inc.

Campaign: 25V024000

SEATS

Summary

Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.

Consequence

Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.

Remedy

Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Manufacturer: Kia America, Inc.

NHTSA Investigations

0 investigations
✓

No active investigations for this vehicle.

Consumer Complaints

33 total complaints

Consumer-reported issues submitted to NHTSA for 2023 Niro.

Common Reported SymptomsAI Analysis

Warning24%
Acceleration Issues18%
Noise9%
Stall9%
Surge9%
Accident9%
Crack6%
Display6%
Crash/Accident6%
Electrical🔵 Low
ELECTRICAL SYSTEM

The contact owns a 2023 Kia Niro. The contact stated that the vehicle had been "Hacked" by a stalker. While driving, the vehicle was controlled by the hacker to randomly steer to the right. Additionally, the contact stated that the hacker caused several features on the instrument panel to become disabled. No additional information was available. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 45.

✨ AI Insight

This complaint matches keywords from official recalls:

Recall #23V298000

*correlation estimated by AI, not an official NHTSA link.

Dec 4, 2025Open
Electrical🔵 Low
ELECTRICAL SYSTEM

USB connectivity is intermittent. This involves using the USB A connection in the center console as a port for stored media (music files) on a USB drive and Android Auto. The connection will connect and disconnect randomly regardless of the car being stationary or moving. The intermittent connectivity occurs regardless for all USB cables or thumb drives that I have tried. The vehicle is available for inspection. This presents a safety hazard due to the loss of connectivity for Android Auto while driving and the resultant sudden increase in driver distraction that is generated. Multiple steps and layers of infotainment screen navigation can be required to get to a workaround for music or navigation. The problem has been explained to the dealer service center multiple times but they are unable to replicate it and are explained that they are unaware of the issue on other similar vehicles. Video recordings of the intermittent functioning have been shown to the dealer. Since they could not replicate it, they are unwilling to correct the issue. The issue was first noticed in October 2024 and initially explained to the dealer service in February 2025.

✨ AI Insight

This complaint matches keywords from official recalls:

Recall #23V298000

*correlation estimated by AI, not an official NHTSA link.

Nov 29, 2025Open
Engine/Powertrain🔵 Low
POWER TRAIN

My car has clunking noises coming from the front left suspension, they occur more often and getting louder. After doing some research online, I found that the symptoms are similar to the NHTSA recall number 24V-057. Unfortunately, the NHTSA recall didn't include Niro plug-in hybrid manufactured in year 2023, only Niro EV. I took it to the service center nearby. They said it's the strut, so what they will do is to dismantle it and put more lubrication when I return again to perform a strut "maintenance". If there are still noises, then they will order a new replacement strut. However, from what I read online, it's actually the driveshaft that causes the problem, hence the recall 24V-057. Please investigate into Kia Niro 2023 plug-in hybrid vehicles having the same problems and issue new recall if possible. Thank you.

Nov 18, 2025Open
Engine/Powertrain🔵 Low
POWER TRAIN,ENGINE

I am experiencing the same issues as the individual who documented incident #11685147. When I turn the shifter to drive and let my foot off the brake, with auto-hold on, the will still roll backwards, even on flat ground, and not respond to me pushing the gas pedal. I have to put the vehicle back into park, and try again. Oftentimes I have to shut the vehicle completely off to be able to get the vehicle to respond to me shifting it to drive and accelerating forward. This occurs multiple times, but I have dated the incident to be the approximate time when this issue started.

Nov 5, 2025Open
Safety Systems🔶 Medium
FORWARD COLLISION AVOIDANCE

Driving VA Interstate 64. Traveling right side travel lane approximately 70 mph. Had ADAS engaged. Car entering highway, moved to center travel lane to pass. As I approached entering highway car, suddenly, my car stalled, engine off and I was stopped in center travel lane. Able to start car by putting transmission in park and pressing start button. Called KIA Car Care Center - They have no record of this type situation occurring throughout country. Took car to dealer. Their Technology Service Rep checked whole system and found no problems including memory bank listing the stall/stoppage incident. I will go to dealer and ask for their report. 2nd incident. Happened within first month or ownership 10/23. I dismissed incident as something I must have done due to my lack of familiarity with new technology.

Sep 15, 2025Under Review
Electrical🔵 Low
ELECTRICAL SYSTEM,UNKNOWN OR OTHER

On multiple occasions, the car has flashed an error on the dash stating there was a problem with the hybrid system. It immediately slows down without time to merge over causing extreme danger on a busy highway several cars swerved to miss the Kia because there was nothing I can do. this has happened several times and Kia is well aware as I’ve had multiple communications with them.

✨ AI Insight

This complaint matches keywords from official recalls:

Recall #23V298000

*correlation estimated by AI, not an official NHTSA link.

Aug 29, 2025Under Review
Electrical🔶 Medium
ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

I was driving my 2023 Kia Niro PHEV into my garage after running an errand, going very slowly. Suddenly the vehicle--all on its own--surged forward, slammed into the rear wall (triggering air bags), ricocheted backward across the street, and struck a neighbor's fence. I was able to get out of the car but I was in shock; paramedics were called. Ultimately, my injuries were found to be limited to bruised ribs, but it has been very painful and limiting. The vehicle was towed to a repair shop where it was pronounced a total loss. I received a settlement check from my insurance company, but I am out-of-pocket for the deductible, costs relating to getting a new vehicle, and of course the pain and suffering. I was told there was an event data recorder (EDR) on the vehicle, and my insurance adjuster will tell me what it reveals (I hope). There was no warning of any kind that this was about to happen. I was fortunate that it happened where it did; had I been driving the vehicle on the street, I could have killed someone (including myself).

✨ AI Insight

This complaint matches keywords from official recalls:

Recall #23V298000

*correlation estimated by AI, not an official NHTSA link.

Jul 18, 2025Under Review
Electrical🔵 Low
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS

I received a recall notice SC332 several weeks ago. In February I visited ALM Kia in Perry, GA. The sercice advisor ordered parts, I have checked with ALM Kia several times and they keep telling me the parts have not arrived. This is a serious safety issue and I need your help. Thank You, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

✨ AI Insight

This complaint matches keywords from official recalls:

Recall #23V298000

*correlation estimated by AI, not an official NHTSA link.

Apr 19, 2025Under Review
Engine/Powertrain🔶 Medium
ELECTRICAL SYSTEM,ENGINE

This May of been a cause of a defective Harness Assembly that has taken a few tries to get repaired (Harness is fixed but problem still continues randomly). Since then, my car has stalling problems, randomly, sometimes multiple time in one drive. I have no way to replicate it on my own just that it "can happen" anytime and has subjected me to waiting on the side of the road for the engine computer to "reset" or needs for a tow. Ive been in the dealership at least twice for this with a 3rd this week. Me and the dealer thought it may go away with the new harness installed but it still remains

Mar 10, 2025Under Review
Brakes🔶 Medium
SERVICE BRAKES

On Oct 4, 2024, a driver rolled into my car on an incline. While waiting for the police, I looked inside my car and thought the engine was still on. (Flashers). I turned the power button and the car began to roll backwards. I jumped in and tried the break. Pedal went all the way to the floor and car rolled faster. Moved gear shift around and kept rolling faster and faster (incline). I had my left foot out of the car and right on the break. At one point, I was thrown out of the car and my left leg was run over. Car stopped when it hit a tree. Three weeks in hospital and rehab. Still haven’t been able to return to work.

Jan 21, 2025Under Review

Frequently Asked Questions

Are there any recalls for the 2023 KIA Niro?

Yes, the 2023 KIA Niro has 2 recorded recalls from NHTSA. These recalls cover various components including ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SEATS.

Is the 2023 KIA Niro safe to drive?

The 2023 KIA Niro has 2 recalls. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.

Where can I check if my 2023 KIA Niro has open recalls?

You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local KIA dealer.

📊Year-over-Year Context

➡️Stable Pattern

Compared to earlier years, the 2023 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Electrical system

Issue: increases crash or loss-of-control risk

✅

If you already own this vehicle: Contact your dealer immediately to confirm electrical system recall is complete. Recall repairs are always free.

🔍

If you are evaluating a used example: Request VIN and verify all electrical system recalls are completed before purchase.

Campaign:23V298000
2

Seats

Issue: increases crash or loss-of-control risk

✅

If you already own this vehicle: Contact your dealer immediately to confirm seats recall is complete. Recall repairs are always free.

🔍

If you are evaluating a used example: Request VIN and verify all seats recalls are completed before purchase.

Campaign:25V024000
💡Visit NHTSA.gov or contact your KIA dealer to verify recall completion status.

🧭What This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

🔑

If You Own This Vehicle

  • Verify all 2 recalls have been completed using your VIN at NHTSA.gov or through your KIA dealer.
  • If any recalls are open, schedule service immediately—recall repairs are always free.
  • Consider setting up VIN-specific alerts to receive notification of future recalls.
🛒

If You're Buying Used

  • Request the VIN before purchase and verify recall status at NHTSA.gov.
  • This model year shows favorable reliability metrics compared to alternatives.
⚖️

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Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: January 10, 2026.