2025 JEEP Grand Cherokee L
Recalls, Specs & Safety Report
This 2025 model shows good reliability, primarily driven by a below-average recall rate for the JEEP brand.
Why This Matters
A clean recall record is a positive signal for both safety and ownership costs. Vehicles with no known defects typically qualify for lower insurance premiums and face fewer unexpected repair expenses.
When negotiating insurance rates, a documented history of zero manufacturer recalls can support your case for preferred pricing.
Expert Analysis
- Recall Trend:No Change in recalls
- Primary Risk Area:Warning
- Vs Brand: Better than avg (4.0)Summary:
Safety & Reliability Score
Score Breakdown
Technical Specifications
Key specifications for the 2025 JEEP Grand Cherokee L
Safety History Timeline
Consumer Complaint Analysis
Most Reported Issue
Complaint Trend
Safety Incidents
Complaint Severity Distribution
Breakdown of 15 consumer complaints by severity level.
Mileage Failure Analysis
Based on consumer reports, issues for this vehicle tend to peak around the 0-20k mileage range. The average reported failure mileage is 5,200 miles.
๐ ๏ธ DIY Diagnosis Center
Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).
No Recalls Found
Perfect Recall Status
2025 JEEP Grand Cherokee L
Exceptional News! As of January 2026, the 2025 JEEP Grand Cherokee L has recorded 0 safety recalls.
Compared to other 2025 models which average multiple safety campaigns, this vehicle's clean sheet is a testament to its engineering integrity.
๐ก๏ธ Proactive Safety Maintenance Guide
Even with a perfect recall record, regular maintenance safeguards your vehicle's reliability. Our experts recommend monitoring these systems:
No active investigations for this vehicle.
Consumer-reported issues submitted to NHTSA for 2025 Grand Cherokee L.
Common Reported SymptomsAI Analysis
The Forward Collision Warning (FCW) and Emergency Braking does not function, and we believe it has never function properly since we purchased the vehicle NEW on 8/22/25. The vehicle has been to the local Jeep dealer on numerous occasions to have the issue corrected, but to date, they are unable to determine a root cause or affect a repair. On the last repair visit, they conducted a road test with their employee driving and the service and myself in the car. They could not get the FCW to function either, despite a call to the Jeep remote assistance line and a reboot of the main control panel. The service manager indicated that he would reach out to their factory technical representative for assistance. They called me a few days later and asked my to bring the vehicle in again. It has now been at the dealer for an additional three days, with no apparent progress made. On a prior service visit, they indicated that they needed to open a " STAR record because they weren't seeing any error codes. I have no idea if either the STAR record or contact with the factory representative actually occurred. At this point, we don't feel safe driving the vehicle with our grandkids in it. In addition, these safety features, and the Jeep safety ratings, were a big factor in our decison to buy the Grand Cherokee. We can't help but feel that this is a known defect in the 2025 Jeep Grand Cherokee Summit Reserve, and that Stellantis/Jeep and their dealer are either unwilling or unable to correct the serious safety issue this has created.
The Hatchback was suddenly in operable where none of the buttons or fobs would open or close the hatchback to the point I was not able to close the hatch manually and the hatch flung open while driving causing dangerous driving conditions. I took it to the dealer and they replaced the hatch but the buttons in the vehicle still didn't work and found it was the connector pins were not connecting. My concern is that I have family and children in my backseats and do not feel safe driving with passengers where the hatchback can open while driving on a new car 2025 Jeep Grand Cherokee with only 14 miles when purchased less than a month ago for $40k+.
My vehicle is experiencing multiple dangerous electrical and drivetrain failures that occur intermittently and without warning. The issues began the day of purchase purchase and continue to worsen. Documented defects include: Vehicle randomly will not start Vehicle randomly will not turn off Dashboard/electronic systems reset intermittently (gauges go blank or restart, Bluetooth disconnects, warning indicators reset) Fuel gauge does not update while driving Sometimes vehicle will start but will not move (forward) when shifted into Drive or when in drive and brake pedal has been depressed. Vehicle sometimes fails to move when placed into Reverse Vehicle must be shut off and restarted to regain ability to move Key fob is not recognized by the doors or proximity sensors Driverโs seat creaks and feels unstable during acceleration Tire pressure sensor malfunction All systems intermittently disconnect/reset at the same time (suggesting a body control module or CAN-bus failure) Safety Concerns: The vehicle has refused to move in traffic, including while sitting in a drive-through line. The vehicle has failed to start in multiple public locations. The vehicle has failed to turn OFF, requiring multiple attempts. Loss of instrument cluster information could be very dangerous and matches symptoms currently under federal investigation for similar Jeep models (instrument panel cluster failures). These failures clearly impair the vehicleโs use, value, and safety, and appear to be part of a widespread electrical defect affecting Jeep products. A Jeep dealership confirms the issues and has scheduled service, but the problems continue to multiply. There are currently no open recalls for my VIN, although the symptoms match the national Jeep cluster/electrical investigation. I am submitting this complaint because these failures pose a serious danger to myself and other drivers + won't start. Please investigate this as a potential electrical/BCM/IPC/CAN-bus defect.
May 22nd, 2025- bought a brand new 2025 Grand Cherokee Jeep limited from Iverson Chrysler Dodge Jeep Ram in Huron South Dakota. - The computer module failed leading to multiple electrical issues such as fan for operating the A/C and heat and the screen for the radio constantly flickering and going black and then turning back on. - Our safety is at risk because the vehicle is not reliable. The fan goes from level 1 through 7 and it displayed "127" on the screen. We live in South Dakota and it's Winter now and our winters can and will be brutally cold. I don't feel safe with having our little daughter riding in a vehicle that is having constantly electrical issues. - The dealership and the manufacturer are aware of this issue but refuse to help and the dealership is still selling the same jeeps off the lot. - My husband and I having been fighting this since May 22nd, 2025 until present December 3rd, 2025. -Please see attachments for full explanation on the issue. - I also have alot more attachments I would like to share with the communications between the Iverson Dealership, the salesman and the CFO of Iverson Chrysler Dodge Jeep Ram dealership but only 10 attachments are able to be uploaded.
Within weeks of purchasing my brand-new 2025 Jeep Grand Cherokee, this past Thursday when leaving for my workday the steering wheel on my vehicle became completely immovable when I attempted to leave. I started the vehicle and tried to turn the wheel, but it would not move at all. There were no warning lights or alerts. I had no ability to steer or maneuver the vehicle, and it was completely undriveable. The vehicle had to be towed from my workplace to the dealership because the steering would not turn. After diagnosis, the dealer informed me that the entire power steering rack had failed and required full replacement. A power steering rack is a critical safety component, and a failure of this magnitude on a brand-new, very low-mileage vehicle is extremely concerning. If this defect had occurred while driving, it could have led to a total loss of steering control and a serious crash. I no longer feel safe operating this vehicle. I am requesting that NHTSA record this incident as a safety-critical steering system failure and investigate whether similar power-steering or steering-rack failures may be occurring in other 2025 Jeep Grand Cherokees.
Vehicle shuts off intermittently without warning. Random dash warning lights will flash, but not stay on. Air suspension will engage on its own while vehicle is not turned on, and electrical panels and lights will turn on and flash while vehicle is parked in garage, hours or days after last driven. Transmission will struggle to shift gears from low speeds, but then quickly โcatch upโ causing unpredictable acceleration. This vehicle has been to the dealership 5 times with batteries replaced, and software resets done, but no conclusion to what the source of the issue is. A camera was installed in our garage after the vehicle was sent home with us without being repaired due to being unable to replicate the issue. The camera captured 4 incidents of the vehicle electronics turning on, and air suspension raising up and down over a span of 5 days. We were advised to park the vehicle outside of our garage for fear of potential electrical fire, or it starting on its own. The vehicle is currently still in the dealership service department as they try to find the source of the issue. The vehicles electrical malfunctions have caused it to shut off on the highway, and while backing out of our driveway on multiple occasions. This puts both driver, occupants, and other drivers on the road at risk of being involved in a collision. The issues with the vehicle struggling to shift gears, and then โcatching upโ like a computer glitch, and accelerating unpredictably has been dangerous during merging into traffic.
A software error has caused the rearview image not to display when it is placed in reverse. This may cause harm to both driver and passenger in the vehicle due to an accident. Not being able to see in reverse can cause the driver to hit someone and or something without knowledge.
Updates to the case#11679471. Since my initial report, Jeep arranged for an independent technician to retrieve and review the Event Data Recorder (EDR) from our vehicle. While Jeep has not shared the expertโs conclusions with us, we obtained a copy of the raw EDR data file from the same tech (attached). Based on the EDR data: 1. The brake pedal was fully applied approximately 0.4 seconds before impact and remained depressed. 2. The vehicleโs deceleration was only ~0.5 g, significantly below the expected ~0.8โ1.0 g for dry asphalt conditions. 3. The ABS did not engage, indicating that hydraulic brake pressure was not reaching the level required to approach wheel lock. 4. The Automatic Emergency Braking (AEB) system was โOnโ but did not engage. 4. The Advanced Brake Assist (ABA) activated only ~0.3 seconds before impact, too late to reduce the stopping distance. 5. No DTC (diagnostic trouble codes) were recorded at the time of the event. These EDR findings indicate that the driver executed proper emergency braking, but the brake-by-wire system did not deliver sufficient hydraulic pressure to achieve normal deceleration. This may suggest a potential electronic or hydraulic brake system defect. The vehicle remains undrivable, and we have been declined by two separate Jeep dealerships to obtain an effective inspection or repair. Given the direct connection to FMVSS 105 (Hydraulic and Electric Brake Systems) requirements for service brake performance, we respectfully request that NHTSA treat this case as an urgent safety concern.
Was driving in normal weather conditions, no rain, no hail, no snow, no inclement weather whatsoever. During daylight hours, plenty of visibility. Was driving with no other vehicles around and my windshield cracked. Nothing hit it, no spider webbing, no point of impact. It made a loud cracking sound. The crack is roughly 80% of the with of my windshield. From setting behind the driver's seat, the crack starts around the steering wheel, goes up about midway, goes over to the passenger side and then goes up towards the roof. The crack makes a large N shape. The main horizontal of the crack is about center of the windshield. Had the vehicle less than two months at the time of the cracking.
The backup camera screen shows a blue screen when the gear is placed in reverse. It is difficult to see pedestrians, or other objects not viewable on the rearview mirror. This has occurred on numerous occasions. I contacted the manufacturer and the manufacturer told me to contact the dealership. I contacted the dealership and took a day off work to bring the vehicle to the dealership, but I was told that they couldn't fix the issue because they did not have a loaner vehicle available. I believe this is a safety issue causing me to backup into someone without my knowledge.
Frequently Asked Questions
Are there any recalls for the 2025 JEEP Grand Cherokee L?
No, the 2025 JEEP Grand Cherokee L currently has no recorded recalls from NHTSA.
Is the 2025 JEEP Grand Cherokee L safe to drive?
The 2025 JEEP Grand Cherokee L has no active recalls, which is a positive safety indicator. Always maintain regular service intervals for optimal safety.
Where can I check if my 2025 JEEP Grand Cherokee L has open recalls?
You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local JEEP dealer.
Year-over-Year Context
Compared to earlier years, the 2025 model shows improving reliability trends, largely due to manufacturing refinements addressing 2024 issues. Recall frequency decreased 100%.
What This Means for You
Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
If You Own This Vehicle
- No active recalls are recorded, but maintain regular service intervals and report any unusual symptoms to NHTSA.
- Consider setting up VIN-specific alerts to receive notification of future recalls.
If You're Buying Used
- Request the VIN before purchase and verify recall status at NHTSA.gov.
- This model year shows favorable reliability metrics compared to alternatives.
This page is designed to help you decide, not alarm you.