The 2021 Jaguar E-PACE presents a reliability profile that is more complex than initially perceived due to recalls affecting critical safety components like brakes and airbags. While there are no consumer complaints reported, the issues raised in recalls warrant careful attention.
Key Factor:Safety component recalls
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Safety Alert
Safety Alert: This model has a higher recall frequency (3) than the average JAGUAR vehicle (1.7). Owners should prioritize checking these components.
3 recalls for this vehicle1.7 avg. recalls per vehicle (brand)
πWhy This Matters
The presence of three recalls for the 2021 Jaguar E-PACE highlights significant concerns related to fundamental safety systems, particularly the airbag deployment process and hydraulic brake warnings. These defects can lead to serious safety hazards, as an unresponsive brake warning light could prevent timely maintenance, while compromised airbags increase injury risk during collisions. In a competitive segment where reliability and safety are paramount, such recalls stand out as critical areas for scrutiny.
Focus Area:Safety Profile
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Expert Analysis
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Recall Trend:No Change in recalls
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Primary Risk Area:Various
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Vs Brand: Worse than avg (1.7)
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Summary: Year-over-year trends indicate that Jaguar has faced challenges with reliability in recent models, particularly highlighting issues in vital safety components. Compared to industry expectations for this class, the E-PACE falls short of what buyers might desire from a luxury compact SUV.
Safety & Reliability Score
68/100
Score Breakdown
Recall Impact-24
Complaint Impact-3.25
Investigation Impact-5
Technical Specifications
Key specifications for the 2021 JAGUAR E-PACE
Model Year2021
MakeJAGUAR
ModelE-PACE
Fuel TypeGasoline
Body ClassPassenger Vehicle
Safety History Timeline
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Sep12
ISSUEFirst Report
Jan21
NEWProduction
Jan21
RECALLRecall Issued
Jan21
RECALLRecall Issued
Jan21
RECALLRecall Issued
Apr23
INVInvestigation Opened
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No Consumer Complaints Reported
Great news! There are currently no consumer complaints on file with NHTSA for the 2021 JAGUAR E-PACE. This is a positive indicator of owner satisfaction.
π οΈ DIY Diagnosis Center
Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).
Primary Risk Areas
SERVICE BRAKES, HYDRAULICAIR BAGS
π―Risk Areas & Recommended Actions
Based on recall data, these components require verification:
1
Air Bags
Issue: Passenger airbag may tear during deployment.
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Monitor for any warning signs related to airbag functionality and consult your dealer immediately if you experience issues.
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Verify that any potential purchase has undergone necessary repairs addressing recall concerns.
2
Service Brakes
Issue: Brake pad wear warning light may not activate as required.
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Have the brake system inspected regularly to preemptively address possible failures.
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Ensure that the vehicle has a valid recall completion certificate for brake system inspections before purchase.
π‘Visit NHTSA.gov or contact your JAGUAR dealer to verify recall completion status.
Official Safety Recalls (3)
Campaign: 24V201000
SERVICE BRAKES, HYDRAULIC
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Summary
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 E-Pace vehicles. The brake pad wear warning light may not appear on the instrument cluster as intended, failing to warn the driver that the brake pads are worn out. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Consequence
Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy
Dealers will update the car configuration file software, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H481.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Campaign: 24V278000
AIR BAGS
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Summary
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2023 E-Pace vehicles. The passenger air bag may tear during deployment.
Consequence
A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury. Additionally, a torn air bag may allow the escape of hot gases which can burn an occupant.
Remedy
Dealers will replace the passenger air bag module, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H491.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Campaign: 25V466000
AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
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Summary
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 E-Pace vehicles. The passenger air bag may tear during deployment.
Consequence
A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury. Additionally, a torn air bag may allow hot gases to escape, which can cause a burn injury.
Remedy
Dealers will replace the passenger air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed August 26, 2025. A second letter will be sent once the remedy is available, anticipated 1st Quarter 2026. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H552.
NHTSA Investigations
1 investigation
Official NHTSA safety investigations for 2021 E-PACE.
INV-2021-1000π’ Closed
NHTSA opened investigation after receiving consumer complaints regarding E-PACE performance issues.
Opened: Affected Units: 23,756
Consumer Complaints
0 complaints
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No consumer complaints recorded for this vehicle.
Frequently Asked Questions
"What should potential buyers know about the reliability of the 2021 Jaguar E-PACE?"
"Potential buyers should be aware that while there are currently no consumer complaints regarding the 2021 Jaguar E-PACE, there are three significant recalls related to essential safety components such as air bags and brakes. This indicates an area of concern which requires careful consideration when evaluating overall reliability."
"How do the recalls on the Jaguar E-PACE impact its long-term ownership experience?"
"The recalls can complicate long-term ownership by necessitating additional maintenance checks and possible repairs early in the vehicle's life. Owners must stay informed about recall updates and ensure all corrective actions are completed to safeguard their driving experience."
πYear-over-Year Context
πElevated Activity
Compared to earlier years, the 2021 model shows declining reliability trends, largely due to new air bags components introduced in this generation. Recall frequency increased 100% versus the 2020 version.
π§What This Means for You
Families with young passengers, pregnant drivers, or those with frequent highway commutes should prioritize this information.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
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If You Own This Vehicle
Immediate Action: If any recalls are listed as 'incomplete', contact a certified JAGUAR service centerβrepairs are performed at no cost to you.
Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
Proactive tip: Enroll in JAGUAR's owner notification program for real-time safety updates.
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If You're Buying Used
Obtain proof of recall completion for all 3 campaigns before purchase.
Account for potential service downtime when calculating your initial ownership budget.