The 2021 Isuzu FTR exhibits a solid reliability outlook despite its recalls, particularly in the electrical, steering, and forward collision avoidance systems. Notably, a lack of consumer complaints indicates that issues may not have widespread effects on owner satisfaction.
Key Factor:Limited complaints with recalls
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Safety Alert
Safety Alert: This model has a higher recall frequency (4) than the average ISUZU vehicle (1.1). Owners should prioritize checking these components.
4 recalls for this vehicle1.1 avg. recalls per vehicle (brand)
πWhy This Matters
A clean complaint slate is particularly impressive for a vehicle like the Isuzu FTR, which operates in the commercial sector where reliability is paramount. The presence of four recalls concerning critical systems such as steering and electrical components warrants attention; however, the absence of complaints suggests that these issues may either have been effectively managed or are not frequently encountered by drivers.
Focus Area:Safety Profile
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Expert Analysis
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Recall Trend:No Change in recalls
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Primary Risk Area:Various
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Vs Brand: Worse than avg (1.1)
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Summary: Overall, the reliability profile of the 2021 Isuzu FTR is favorable when compared to expectations for vehicles within this segment. While recalls highlight potential vulnerabilities in key systems, the lack of consumer complaints implies that Isuzu's engineering and manufacturing processes for this model year remain robust.
Safety & Reliability Score
59/100
Score Breakdown
Recall Impact-32
Complaint Impact-4
Investigation Impact-5
Technical Specifications
Key specifications for the 2021 ISUZU FTR
Model Year2021
MakeISUZU
ModelFTR
Fuel TypeGasoline
Body ClassPassenger Vehicle
Safety History Timeline
Scroll for more β
Nov20
RECALLRecall Issued
Jan21
NEWProduction
Jan21
RECALLRecall Issued
Jan21
RECALLRecall Issued
May21
RECALLRecall Issued
Aug21
ISSUEFirst Report
Apr23
INVInvestigation Opened
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No Consumer Complaints Reported
Great news! There are currently no consumer complaints on file with NHTSA for the 2021 ISUZU FTR. This is a positive indicator of owner satisfaction.
π οΈ DIY Diagnosis Center
Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).
Based on recall data, these components require verification:
1
Electrical System
Issue: Potential engine no-crank condition due to starter assembly ground cable failure.
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Inspect starter assembly wiring for integrity immediately.
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Request verification of recall completion or repairs related to electrical components.
Campaigns:21V-12321V-23421V-34521V-456
2
Steering
Issue: Loose bolt on the left front steering knuckle could lead to steering difficulty.
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Check steering links for proper torque and secure connections promptly.
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Inquire about completed repairs regarding steering system before purchasing.
Campaigns:21V-123
3
Forward Collision Avoidance
Issue: 'Mobileye camera cable routing issues may cause wiring damage and system overloads.
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'Verify camera systems are functioning correctly at every service interval to avoid malfunctions.
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'Request inspection records specifically related to collision avoidance systems from previous owners or dealers.
Campaigns:21V-234
π‘Visit NHTSA.gov or contact your ISUZU dealer to verify recall completion status.
Official Safety Recalls (4)
Campaign: 20V554000
ELECTRICAL SYSTEM:STARTER ASSEMBLY
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Summary
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.
Consequence
If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel
braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
Remedy
Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Campaign: 21V861000
STEERING
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Summary
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 Isuzu FTR and 2018-2021 Chevrolet 6500XD vehicles. A bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left.
Consequence
An unexpected change in turning radius and difficulty steering can increase the risk of a crash.
Remedy
Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact Isuzu customer service at 1-866-441-9638. This recall is an expansion of recall 19V-467. Vehicles previously repaired will need to have the new remedy performed.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Campaign: 24V157000
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
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Summary
Isuzu Motors Limited (Isuzu) is recalling certain 2019-2024 FTR, 2020-2024 Chevrolet LCF 6500XD, 2022-2024 FVR, and 2023-2024 Chevrolet LCF 7500XD vehicles equipped with a Mobileye Collision Warning System. The Mobileye camera cable may have been routed improperly, which can result in wiring damage and an overloaded electrical circuit.
Consequence
Overloaded electrical circuits can overheat, increasing the risk of fire. In addition, wiring damage may cause a loss of turn signal, hazard lights, and/or collision system function, increasing the risk of a crash.
Remedy
Dealers will inspect and reroute the Mobileye camera cable or replace the Mobileye camera cable and T-harness, as necessary, free of charge. Owner notification letters were mailed April 08, 2024. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2401.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Campaign: 25V719000
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:HANGER/BRACKET
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Summary
Isuzu Motors Limited (Isuzu) is recalling certain 2022-2026 Isuzu FVR, 2023-2026 Chevrolet 7500XD, 2018-2026 Chevrolet 6500XD, and Isuzu FTR vehicles. The axle stabilizer bracket bolts may crack and break, allowing the bracket to detach from the vehicle.
Consequence
A detached axle stabilizer bracket can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Dealers will replace the stabilizer bar brackets, free of charge. This is a Phased campaign. Phase 1 will include Class 6 vehicles (FTR, Chevy 6500XD). Isuzu will notify owners on or about 12/12/2025. Phase 2 will include Class 7 vehicles (FVR, Chevy 7500XD). Isuzu will notify owners on or about 2/2/2026. Owner notification letters were mailed December 12, 2025 to FTR and Chevrolet 6500XD owners. Interim owner notification letters explaining the safety risk were mailed by December 12, 2025 to FVR and Chevrolet 7500XD owners. A second notice will be sent once the remedy has been finalized. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2506.
NHTSA Investigations
1 investigation
Official NHTSA safety investigations for 2021 FTR.
INV-2021-1000π’ Closed
NHTSA opened investigation after receiving consumer complaints regarding FTR performance issues.
Opened: Affected Units: 45,763
Consumer Complaints
0 complaints
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No consumer complaints recorded for this vehicle.
Frequently Asked Questions
'What common issues arise with the 2021 Isuzu FTR based on recalls?'
The primary concerns involve electrical system failures related to starter assemblies and potential steering difficulties due to loose components. Owners should proactively address these areas based on recall notifications.
How does engine performance compare after addressing recall concerns for the 2021 Isuzu FTR?
Addressing recall-related issues generally restores engine performance and safety features to optimal levels. Ensuring all repairs are appropriately documented can enhance resale value and peace of mind.
πYear-over-Year Context
πImproving Trend
Compared to earlier years, the 2021 model shows improving reliability trends, largely due to manufacturing refinements addressing 2020 issues. Recall frequency decreased 33%.
π§What This Means for You
Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
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If You Own This Vehicle
Immediate Action: If any recalls are listed as 'incomplete', contact a certified ISUZU service centerβrepairs are performed at no cost to you.
Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
Proactive tip: Enroll in ISUZU's owner notification program for real-time safety updates.
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If You're Buying Used
Obtain proof of recall completion for all 4 campaigns before purchase.
Account for potential service downtime when calculating your initial ownership budget.