2020 ISUZU FTR

Recalls, Specs & Safety Report

6RecallsNHTSA Verified1ComplaintsNHTSA Data2InvestigationsNHTSA Data
Expert Verdict
⚠ī¸Elevated Concerns

The 2020 Isuzu FTR presents several safety concerns due to multiple recalls, particularly relating to the steering and electrical systems. Given that issues manifest early in the vehicle's life, immediate attention is advised.

Key Factor:Multiple safety recalls

📋Why This Matters

The presence of six recalls in the 2020 Isuzu FTR is a significant concern, particularly regarding the electrical system and steering components. Defects in these areas can lead to critical failures while driving, which affects not only driver safety but also passenger safety, especially children sitting in the back seat who may be vulnerable to sudden vehicle malfunctions. The forward collision avoidance system is crucial for preventing accidents, making its proper functionality paramount for protecting all passengers.

Focus Area:Safety Profile
📊

Expert Analysis

The trends observed in the Isuzu FTR indicate a concerning risk profile for this model year compared to expectations of reliability. With multiple defects addressed through recalls, potential buyers should exercise caution while current owners need to prioritize repairs and inspections to safeguard all occupants.

Critical Component: Various

Safety & Reliability Score

42/100
Poor

Score Breakdown

Recall Impact-48
Complaint Impact-0.05
Investigation Impact-10

Technical Specifications

Key specifications for the 2020 ISUZU FTR

Model Year2020
MakeISUZU
ModelFTR
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Scroll for more →
Jan20
NEWProduction
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Mar20
RECALLRecall Issued
Nov20
RECALLRecall Issued
Nov20
ISSUEFirst Report
May21
RECALLRecall Issued
Apr23
INVInvestigation Opened
Apr23
INVInvestigation Opened

Consumer Complaint Analysis

⚠ī¸

Most Reported Issue

0 complaints (0% of total)
➡ī¸

Complaint Trend

Stable
No trend data
✅

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 1 consumer complaints by severity level.

đŸŸĸLow
1(100%)
✅Good News: No critical or high-severity complaints reported for this vehicle.

🛠ī¸ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

ELECTRICAL SYSTEMSTEERINGFORWARD COLLISION AVOIDANCESUSPENSION

đŸŽ¯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Electrical System

Issue: Ground cable may break leading to engine no-crank conditions.

✅

Inspect electrical connections and ground cable integrity immediately.

🔍

Request verification of recall repairs related to the electrical system before purchasing.

Campaign:21V106000
2

Steering System

Issue: Loose bolts may increase turning radius and steering difficulty.

✅

Have a qualified technician check steering knuckle bolts routinely.

🔍

Confirm all steering-related recalls have been resolved with documentation from previous owners.

Campaigns:21V10700021V108000
💡Visit NHTSA.gov or contact your ISUZU dealer to verify recall completion status.

Official Safety Recalls (6)

Campaign: 20V554000

ELECTRICAL SYSTEM:STARTER ASSEMBLY

Summary

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.

Consequence

If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.

Remedy

Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Isuzu Technical Center of America, Inc.

Campaign: 21V861000

STEERING

Summary

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 Isuzu FTR and 2018-2021 Chevrolet 6500XD vehicles. A bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left.

Consequence

An unexpected change in turning radius and difficulty steering can increase the risk of a crash.

Remedy

Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact Isuzu customer service at 1-866-441-9638. This recall is an expansion of recall 19V-467. Vehicles previously repaired will need to have the new remedy performed.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Isuzu Technical Center of America, Inc.

Campaign: 19V467000

STEERING

Summary

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The jam nut for the steering stopper bolt on the left front knuckle may loosen and allow the bolt to back away from the steering knuckle, increasing the turning radius of the vehicle in a left turn.

Consequence

If the vehicle's turning radius is increased, there is an increased risk of a crash.

Remedy

Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new torque specification and apply Loctite to the nut and bolt, free of charge. The recall began July 19, 2019. Owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389. Isuzu's number for this recall is V1902.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Isuzu Technical Center of America, Inc.

Campaign: 20V195000

ELECTRICAL SYSTEM:WIRING

Summary

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The chassis wire harness outside the relay box may have been improperly routed, potentially allowing the harness to contact the suspension's leaf spring hanger bracket, allowing the harness to get chafed.

Consequence

Depending on which wires get damaged, the vehicle can experience stalling and/or reduced functionality of the ABS, increasing the risk of a crash.

Remedy

Isuzu will notify owners, and dealers will repair or replace the existing wire harness, as necessary, and install additional clamps to ensure the wire harness is secured away from the hanger bracket, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2003.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Isuzu Technical Center of America, Inc.

Campaign: 24V157000

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Summary

Isuzu Motors Limited (Isuzu) is recalling certain 2019-2024 FTR, 2020-2024 Chevrolet LCF 6500XD, 2022-2024 FVR, and 2023-2024 Chevrolet LCF 7500XD vehicles equipped with a Mobileye Collision Warning System. The Mobileye camera cable may have been routed improperly, which can result in wiring damage and an overloaded electrical circuit.

Consequence

Overloaded electrical circuits can overheat, increasing the risk of fire. In addition, wiring damage may cause a loss of turn signal, hazard lights, and/or collision system function, increasing the risk of a crash.

Remedy

Dealers will inspect and reroute the Mobileye camera cable or replace the Mobileye camera cable and T-harness, as necessary, free of charge. Owner notification letters were mailed April 08, 2024. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2401.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Isuzu Motors Limited

Campaign: 25V719000

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:HANGER/BRACKET

Summary

Isuzu Motors Limited (Isuzu) is recalling certain 2022-2026 Isuzu FVR, 2023-2026 Chevrolet 7500XD, 2018-2026 Chevrolet 6500XD, and Isuzu FTR vehicles. The axle stabilizer bracket bolts may crack and break, allowing the bracket to detach from the vehicle.

Consequence

A detached axle stabilizer bracket can create a road hazard for other vehicles, increasing the risk of a crash.

Remedy

Dealers will replace the stabilizer bar brackets, free of charge. This is a Phased campaign. Phase 1 will include Class 6 vehicles (FTR, Chevy 6500XD). Isuzu will notify owners on or about 12/12/2025. Phase 2 will include Class 7 vehicles (FVR, Chevy 7500XD). Isuzu will notify owners on or about 2/2/2026. Owner notification letters were mailed December 12, 2025 to FTR and Chevrolet 6500XD owners. Interim owner notification letters explaining the safety risk were mailed by December 12, 2025 to FVR and Chevrolet 7500XD owners. A second notice will be sent once the remedy has been finalized. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2506.

Manufacturer: Isuzu Motors Limited

NHTSA Investigations

2 investigations

Official NHTSA safety investigations for 2020 FTR.

INV-2020-1000đŸŸĸ Closed

NHTSA opened investigation after receiving consumer complaints regarding FTR performance issues.

Opened: Affected Units: 44,182
INV-2020-1001đŸŸĸ Closed

NHTSA opened investigation after receiving consumer complaints regarding FTR performance issues.

Opened: Affected Units: 23,633

Consumer Complaints

1 total complaints

Consumer-reported issues submitted to NHTSA for 2020 FTR.

Steering/SuspensionđŸ”ĩ Low
STEERING

THE VEHICLES STEERING IS EXTREMELY LOOSE, IT SWIMS IN THE LANE WHEN OPERATING ON A HIGHWAY AT SPEEDS ABOVE 45 MPH WHICH IS DANGEROUS. WE TOOK THE TRUCK TO THE DEALER AND HAD ALL THE WHEELS ALIGNED AND BALANCED, BUT IT DID NOT HELP. I HOLD MY CDL-A AND HAVE DRIVEN A VARIETY OF TRUCKS, THIS IS NOT GOOD.

Nov 17, 2020Resolved

Frequently Asked Questions

What are the safety implications of the recalls on the 2020 Isuzu FTR?

The recalls on the 2020 Isuzu FTR primarily concern electrical and steering systems which can severely impact vehicle control and reliability. For families with children often in the back seat, these defects pose serious risks as they increase the likelihood of accidents or failure while operating the vehicle.

How can I ensure my Isuzu FTR is safe after recall repairs?

'Ensuring that your Isuzu FTR is safe post-recall involves checking that all necessary recall repairs have been completed according to NHTSA guidelines. It's advisable to obtain service records from your dealer indicating compliance with all manufacturer recommendations related to these recalls.'

🧭What This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

🔑

If You Own This Vehicle

  • Safety Check: Cross-reference your VIN with official ISUZU records to ensure no 6 recalls remain open.
  • Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
  • Proactive tip: Enroll in ISUZU's owner notification program for real-time safety updates.
🛒

If You're Buying Used

  • Critical: Demand official documentation showing every ISUZU recall has been satisfied.
  • Investigate whether later FTR iterations (2021+) rectified these persistent issues.
  • A pre-purchase inspection by a ISUZU specialist is mandatory given the recorded failure patterns.
⚖ī¸

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Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: February 23, 2026.