This 2025 model shows average reliability, primarily driven by 3 recalls affecting the back over prevention system.
Key Factor:back over prevention recalls
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Safety Alert
Safety Alert: This model has a higher recall frequency (3) than the average INFINITI vehicle (0.8). Owners should prioritize checking these components.
3 recalls for this vehicle0.8 avg. recalls per vehicle (brand)
📋Why This Matters
Understanding recall history helps predict future ownership costs. Each unaddressed issue represents potential repair expenses.
Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.
Focus Area:general reliability
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Expert Analysis
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Recall Trend:No Change in recalls
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Primary Risk Area:Display
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Vs Brand: Worse than avg (0.8)
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Summary:
Safety & Reliability Score
71/100
Score Breakdown
Recall Impact-24
Complaint Impact-0.2
Investigation Impact-5
Technical Specifications
Key specifications for the 2025 INFINITI QX80
Model Year2025
MakeINFINITI
ModelQX80
Fuel TypeGasoline
Body ClassPassenger Vehicle
Safety History Timeline
Scroll for more →
Apr23
INVInvestigation Opened
Mar24
RECALLRecall Issued
Mar24
RECALLRecall Issued
Dec24
ISSUEFirst Report
Jan25
NEWProduction
Jan25
RECALLRecall Issued
Consumer Complaint Analysis
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Most Reported Issue
2 complaints (50% of total)
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Complaint Trend
Stable
No trend data
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Safety Incidents
No critical incidents
Complaint Severity Distribution
Breakdown of 4 consumer complaints by severity level.
🟠High
2(50%)
🟡Medium
1(25%)
🟢Low
1(25%)
🛠️ DIY Diagnosis Center
Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).
Primary Risk Areas
BACK OVER PREVENTION
Official Safety Recalls (3)
Campaign: 24V748000
BACK OVER PREVENTION
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Summary
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Campaign: 24V747000
BACK OVER PREVENTION:SOFTWARE
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Summary
Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Campaign: 25V821000
BACK OVER PREVENTION:SOFTWARE
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Summary
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed January 9, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
NHTSA Investigations
1 investigation
Official NHTSA safety investigations for 2025 QX80.
INV-2025-1000🟢 Closed
NHTSA opened investigation after receiving consumer complaints regarding QX80 performance issues.
Opened: Affected Units: 28,231
Consumer Complaints
4 total complaints
Consumer-reported issues submitted to NHTSA for 2025 QX80.
Common Reported SymptomsAI Analysis
Display50%
Crash/Accident25%
Explode25%
Accident25%
Electrical🔵 Low
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Camera monitoring system or rear visibility system. The rearview/backup camera has intermittently malfunctioned in my QX80 numerous times since I purchased the car in February 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen (for example, did show a car driving directly behind me which I almost hit) and displayed the frozen image to the driver the entire time driving the car, including at highway speeds, and which could not be manually removed from view (including by pressing the camera button); and (2) the backup camera not turning on at all when the QX80 is put in reverse, not could the backup camera be turned on manually by pushing the camera button. I attached some photos of the frozen rearview/backup camera which remained displayed to the driver the entire time driving the car, including while traveling on the interstate at highway speeds (65 mph) when the photos were taken attached below. The date below is the date of the photo, however backup camera malfunctions has occurred numerous times and dates. I also have numerous videos of the malfunctions described herein that I can also share.
Safety Systems🔶 Medium
AIR BAGS
A lady driving a Honda Fit pulled out in front of my wife while she was driving her Infinity QX80. My wife was driving about 40-45 MPH at the time of the crash. The driver at fault in the Honda Fit I noticed all air bags deployed. My wife's QX80 had none of the air bags deployed. The officers at the scene were shocked to see the amount of damage to my wife's QX80 while not triggering the air bags to be deployed. One in particular told us to make sure we reported this to the insurance company.
Other⚠️ High
UNKNOWN OR OTHER
Sunroof exploded. There is a sunshade which protected passengers. Infiniti dealer and it is my understanding that the Company are aware that it happened. Repairs have been made. Three appeared to be no reason for the sunroof to explode.
Steering/Suspension⚠️ High
SUSPENSION,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
New QX80 should be taken off the road. The Infotainment system is the central computer system to the car. Countless times where the system reboots WHILE DRIVING yielding electronics cluster (Speed control, Heads up Display, etc) blacked out. Upon "reboot", the stereo system is blaring loud, without ability to turn down volume, creating a dangerous driving environment. Only resolution, to date, is to press and hold for 10-15 seconds the powerbutton to shutoff. Having to do this while driving is dangerous. Other isntances where the car pneumatic suspension system - connected to said infotainment system - faults and creates the car to go up/down while driving. This is similar to a friend who has the same exact car, who's having the same exact issues. There is no resolution. This car NEEDS TO BE TAKEN OFF THE ROAD UNTIL INFINITI CAN PROVE STABLE COMPUTER FUNCTIONALITY. IT WILL CREATE ACCIDENTS/DEATH. This has happened numerous times. Photo is from most recent after driving "blind" on the cluster back to our driveway to take a picture.
Frequently Asked Questions
Are there any recalls for the 2025 INFINITI QX80?
Yes, the 2025 INFINITI QX80 has 3 recorded recalls from NHTSA. These recalls cover various components including BACK OVER PREVENTION, BACK OVER PREVENTION:SOFTWARE.
Is the 2025 INFINITI QX80 safe to drive?
The 2025 INFINITI QX80 has 3 recalls. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.
Where can I check if my 2025 INFINITI QX80 has open recalls?
You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local INFINITI dealer.
📊Year-over-Year Context
📉Elevated Activity
Compared to earlier years, the 2025 model shows declining reliability trends, largely due to new back over prevention components introduced in this generation. Recall frequency increased 100% versus the 2024 version.
🎯Risk Areas & Recommended Actions
Based on recall data, these components require verification:
1
Back over prevention
Issue: increases crash or loss-of-control risk
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If you already own this vehicle: Contact your dealer immediately to confirm back over prevention recalls are complete. Recall repairs are always free.
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If you are evaluating a used example: Request VIN and verify all back over prevention recalls are completed before purchase.
Campaigns:24V74800024V74700025V821000
💡Visit NHTSA.gov or contact your INFINITI dealer to verify recall completion status.
🧭What This Means for You
Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
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If You Own This Vehicle
Verify all 3 recalls have been completed using your VIN at NHTSA.gov or through your INFINITI dealer.
If any recalls are open, schedule service immediately—recall repairs are always free.
Consider setting up VIN-specific alerts to receive notification of future recalls.
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If You're Buying Used
Request documentation proving all recalls were addressed before finalizing purchase.
Factor potential recall-related service time into your ownership cost estimates.