The 2021 INFINITI QX80 displays moderate reliability concerns, primarily linked to fuel system and back-over prevention issues. With an average failure mileage of 62,000 miles, owners should remain vigilant as they approach this threshold.
Key Factor:Fuel system vulnerabilities
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Safety Alert
Safety Alert: This model has a higher recall frequency (2) than the average INFINITI vehicle (0.9). Owners should prioritize checking these components.
2 recalls for this vehicle0.9 avg. recalls per vehicle (brand)
📋Why This Matters
The fuel system issues related to the QX80 are particularly critical due to potential stalling risks that can affect driver safety. Additionally, the back-over prevention recall highlights concerns regarding rear visibility which could lead to accidents in crowded areas. Acknowledging these defects is vital for current and potential owners to ensure confidence in their vehicle's safety features.
Focus Area:Safety Profile
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Expert Analysis
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Recall Trend:No Change in recalls
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Primary Risk Area:Fire
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Vs Brand: Worse than avg (0.9)
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Summary: Year-over-year, the QX80's safety trend shows a slight decline compared to expectations for luxury SUVs in its class. The presence of recalls and complaints indicates that while the model possesses desirable attributes, its reliability profile may deter some buyers seeking a seamless ownership experience.
Safety & Reliability Score
84/100
Score Breakdown
Recall Impact-16
Complaint Impact-0.2
Investigation Impact-0
Technical Specifications
Key specifications for the 2021 INFINITI QX80
Model Year2021
MakeINFINITI
ModelQX80
Fuel TypeGasoline
Body ClassPassenger Vehicle
Safety History Timeline
Jan21
NEWProduction
Jan21
RECALLRecall Issued
Feb21
RECALLRecall Issued
Jan23
ISSUEFirst Report
Consumer Complaint Analysis
⚠️
Most Reported Issue
1 complaints (25% of total)
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Complaint Trend
Stable
No trend data
✅
Safety Incidents
No critical incidents
Complaint Severity Distribution
Breakdown of 4 consumer complaints by severity level.
🟠High
2(50%)
🟢Low
2(50%)
Mileage Failure Analysis
⚙️Engineering Insight
With the peak failure range identified between 60k-80k miles, current owners should prepare for potential issues as their vehicles approach this mileage. This suggests that preventative measures or checks become increasingly necessary around this mileage mark to mitigate risks of stalling or visibility failures.
📊 Mileage data extracted from 1 of 4 complaints (25% coverage)
0-20k
0 reports (0%)
20k-40k
0 reports (0%)
40k-60k
0 reports (0%)
60k-80k
1 reports (100%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.
🛠️ DIY Diagnosis Center
Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).
Primary Risk Areas
FUEL SYSTEM, GASOLINEBACK OVER PREVENTION
🎯Risk Areas & Recommended Actions
Based on recall data, these components require verification:
1
Fuel Pump
Issue: Potential impeller swelling leading to pump failure.
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Monitor fuel system performance closely and schedule an inspection if issues arise.
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Verify that the vehicle has had recall repairs completed related to the fuel pump.
Campaigns:21V-12321V-456
2
Back Over Prevention System
Issue: Rear-view image deactivation due to software error.
✅
Test rear-view functionality regularly and consult a dealer if problems occur.
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Ensure software updates have been performed addressing any rear visibility concerns.
Campaign:21V-789
💡Visit NHTSA.gov or contact your INFINITI dealer to verify recall completion status.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Consequence
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Campaign: 21V599000
BACK OVER PREVENTION:DISPLAY FUNCTION
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Summary
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Investigations
0 investigations
✓
No active investigations for this vehicle.
Consumer Complaints
4 total complaints
Consumer-reported issues submitted to NHTSA for 2021 QX80.
Common Reported SymptomsAI Analysis
Fire25%
Stall25%
Crash/Accident25%
Warning25%
Explode25%
Peel25%
Engine/Powertrain⚠️ High
FUEL/PROPULSION SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel Rail/ System Pressure too low How was your safety or the safety of others put at risk? Car engine could stall and increasing the risk of a crash Has the problem been reproduced or confirmed by a dealer or independent service center? active recall R21A3 reported May 19,2021, yes got checked at Firestone auto care also this NHTSA Campaign ID 21V373000 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Being inspected by dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
Visibility⚠️ High
VISIBILITY
The contact owns a 2021 Infiniti QX80. The contact stated while driving at approximately 65 MPH, the sunroof inadvertently exploded without impact. The contact stated that the sunroof was not being utilized and was covered and closed. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 62,000.
Other🔵 Low
UNKNOWN OR OTHER
The paint is peeling on my 2021 qx80 on the rear bumper and the grill is bubbling. Infiniti refused to cover it because we are out of the warranty. Might I ad only by a couple hundred miles.
Electrical🔵 Low
EXTERIOR LIGHTING
2021 INFINITI QX80. CONSUMER WRITES IN REGARD TO REAR TURN SIGNALS BEING TO LOW ON VEHICLE CAUSING SAFETY CONCERNS.
Frequently Asked Questions
What are the common issues reported with the 2021 INFINITI QX80?
Common problems reported with the QX80 include stalling due to fuel pump failures and issues with the back-over prevention system where rear-view images may not display correctly. These issues have resulted in NHTSA recalls aimed at rectifying these faults.
How reliable is the fuel system in a 2021 INFINITI QX80?
'While generally well-regarded for quality engineering, some units of the QX80 have experienced reliability concerns with their fuel systems. Owners should be aware of recalls affecting fuel pump functionality and ensure their vehicles are up-to-date on necessary repairs.'
📊Year-over-Year Context
➡️Stable Pattern
Compared to earlier years, the 2021 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.
🧭What This Means for You
This information is especially relevant for drivers who rely on stop-and-go traffic or frequently use auto start-stop systems.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
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If You Own This Vehicle
Immediate Action: If any recalls are listed as 'incomplete', contact a certified INFINITI service center—repairs are performed at no cost to you.
Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
Proactive tip: Enroll in INFINITI's owner notification program for real-time safety updates.
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If You're Buying Used
Request the VIN from the seller and verify the 'Clean' recall status via NHTSA.
This specific QX80 year is noted for its strong reliability foundations.