2020 INFINITI QX80

Recalls, Specs & Safety Report

Expert Verdict
Good Reliability

This 2020 model shows good reliability, primarily driven by a below-average recall rate for the INFINITI brand.

Key Factor:below-average recall rate

📋Why This Matters

Powertrain issues affect both daily reliability and long-term ownership costs. Unexpected stalling creates inconvenience at best and safety hazards at worst.

Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.

Focus Area:powertrain reliability
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Expert Analysis

The 2020 QX80 analysis highlights key safety metrics.

Safety & Reliability Score

92/100

Score Breakdown

Recall Impact-8
Complaint Impact-0.25
Investigation Impact-0

Technical Specifications

Key specifications for the 2020 INFINITI QX80

Model Year2020
MakeINFINITI
ModelQX80
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan20
NEWProduction
Jan20
RECALLRecall Issued
Jul20
ISSUEFirst Report

Consumer Complaint Analysis

⚠️

Most Reported Issue

1 complaints (20% of total)
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Complaint Trend

Stable
No trend data

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 5 consumer complaints by severity level.

🟡Medium
1(20%)
🟢Low
4(80%)
Good News: No critical or high-severity complaints reported for this vehicle.

🛠️ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

FUEL SYSTEM, GASOLINE

Official Safety Recalls (1)

Campaign: 21V373000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.

Consequence

Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy

Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Nissan North America, Inc.

NHTSA Investigations

0 investigations

No active investigations for this vehicle.

Consumer Complaints

5 total complaints

Consumer-reported issues submitted to NHTSA for 2020 QX80.

Common Reported SymptomsAI Analysis

Acceleration Issues20%
Display20%
Warning20%
Brakes🔵 Low
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act inappropriately when the brake is applied by the driver. The car will attempt to accelerate. Other times the car will hard brake as if slamming the brakes.

Safety Systems🔵 Low
UNKNOWN OR OTHER,VISIBILITY/WIPER,BACK OVER PREVENTION

While waiting in a parking lot, I was reviewing the settings available on the lower center display, one of those options was for "Camera." Inside this menu I found and made adjustment for options like brightness, contrast, tint, color, and black level... and while most of those seemed to work well, and I was able to make suitable adjustments to the camera--the tint and color options seemed to have no effect on the image. So, I opted to adjust tint from the default/middle value all the way to the left/lowest value and save the settings. Even then, with that saved, I was able to switch to the camera and could see there was no difference in the image still. I then remained with the vehicle, still parked with the engine idling, waiting another ten minutes or so before preparing to leave. When I put my vehicle in reverse gear, I was shocked to see that the camera displays had gone completely black. I could no longer see the rear images when backing up. I tried going back to park and again to the rear setting--still, there was no image being displayed for the cameras. I could see some items on-screen still, like the button to switch camera views and to toggle the parking sensors on/off. When switching camera views/angles, the system would continue displaying the same two black/empty displays. I tried turning the engine off and back on--but that didn't seem to have any effect, the system remained broken. I was able to use the rear view camera on the reviewer mirror--but the normal backup cameras remained non-functioning. I promptly tried opening the camera settings again to reset all of the brightness, contrast, tone, color, and black level settings to the default values... but still, the preview area was black and no image could seen. I've verified the outside of the vehicle... these cameras are not blocked at all. There was nothing that could've cause these to go dark. I drive the vehicle home (~5 miles), and found the camera still not to be working.

Safety Systems🔶 Medium
FORWARD COLLISION AVOIDANCE

Vehicle aggressively and without cause engaged the Automatic Emergency Braking System causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle. This has happened in the past but it has been a manageable slight deceleration when going around a gentle curve or at the railroad overpass. . This time the incident was intense almost causing a rear end collision. I would add that this severe incident happened when approaching the same railroad overpass in the rain. This has also happened at this intersection in good weather. Under all circumstances there were no obstructions I front of the vehicle. I have read that this problem has occurred in earlier years of Nissan products. In all instances the appropriate system warning light illuminated.

Engine/Powertrain🔵 Low
FUEL SYSTEM, GASOLINE

The contact owns a 2020 Infiniti QX80. The contact received notification of NHTSA Campaign Number: 21V373000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had experienced a failure where the vehicle would not start as needed. The contact related the failure to the recall. Parts distribution disconnect. The failure mileage was not available.

Other🔵 Low
VEHICLE SPEED CONTROL

THE CRUISE CONTROL IS VERY ABRUPTED WHEN ENGAGING THE RESUME FEATURE. THE CRUISE WILL CAUSE THE TRANSMISSION TO DOWNSHIFT AND ENGINE TO REV ABOVE 5000 RPMS FOR JUST A COUPLE OF MPH SPEED INCREASE. I BELIEVE THIS A DESIGN FLAW THAT COULD CAUSE A DRIVER TO LOSE CONTROL OF THE CAR.

Frequently Asked Questions

Are there any recalls for the 2020 INFINITI QX80?

Yes, the 2020 INFINITI QX80 has 1 recorded recall from NHTSA. These recalls cover various components including FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE.

Is the 2020 INFINITI QX80 safe to drive?

The 2020 INFINITI QX80 has 1 recall. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.

Where can I check if my 2020 INFINITI QX80 has open recalls?

You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local INFINITI dealer.

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Fuel system, gasoline

Issue: increases crash or loss-of-control risk

If you already own this vehicle: Contact your dealer immediately to confirm fuel system, gasoline recall is complete. Recall repairs are always free.

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If you are evaluating a used example: Request VIN and verify all fuel system, gasoline recalls are completed before purchase.

Campaign:21V373000
💡Visit NHTSA.gov or contact your INFINITI dealer to verify recall completion status.

🧭What This Means for You

This information is especially relevant for drivers who rely on stop-and-go traffic or frequently use auto start-stop systems.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

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If You Own This Vehicle

  • Verify all 1 recalls have been completed using your VIN at NHTSA.gov or through your INFINITI dealer.
  • If any recalls are open, schedule service immediately—recall repairs are always free.
  • Consider setting up VIN-specific alerts to receive notification of future recalls.
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If You're Buying Used

  • Request the VIN before purchase and verify recall status at NHTSA.gov.
  • This model year shows favorable reliability metrics compared to alternatives.

This page is designed to help you decide, not alarm you.

Compare with Similar Vehicles

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: January 10, 2026.