2023 INFINITI QX55

Recalls, Specs & Safety Report

1RecallsNHTSA Verified3ComplaintsNHTSA Data0InvestigationsNHTSA Data
Expert Verdict
✓Good Reliability

The 2023 INFINITI QX55 presents a reliable option with only one recall affecting the door latch mechanism, which could impede proper locking functionality. This is significant since door security plays a vital role in passenger safety, especially for children seated in the back.

Key Factor:Minor latch recall issue

📋Why This Matters

For families, the integrity of door locks is paramount, particularly when there are young passengers in the rear seats. A malfunctioning door latch can lead to dangerous scenarios where doors may not stay secured during travel. A single recall suggests that INFINITI has maintained a commitment to quality and safety in their engineering processes, making this vehicle an appealing choice for those prioritizing family safety. In this segment, such a clean record is commendable and speaks volumes about the manufacturer's dedication to reliability and performance.

Focus Area:Safety Profile
📊

Expert Analysis

  • 📈
    Recall Trend:No Change in recalls
  • ⚠️
    Primary Risk Area:Noise
  • ⚖️
    Vs Brand: Worse than avg (0.9)
    📝
    Summary: Year-over-year safety trends for INFINITI showcase a brand that continues to focus on engineering excellence and consumer trust. While the recall presents a minor concern, it’s reassuring that the overall risk profile remains favorable compared to industry expectations for new vehicles.
Critical Component: Noise

Safety & Reliability Score

92/100
Excellent

Score Breakdown

Recall Impact-8
Complaint Impact-0.15
Investigation Impact-0

Technical Specifications

Key specifications for the 2023 INFINITI QX55

Model Year2023
MakeINFINITI
ModelQX55
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan23
NEWProduction
Jan23
RECALLRecall Issued
Mar23
ISSUEFirst Report

Consumer Complaint Analysis

⚠️

Most Reported Issue

1 complaints (33% of total)
➡️

Complaint Trend

Stable
No trend data
✅

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 3 consumer complaints by severity level.

🟠High
1(33%)
🟡Medium
1(33%)
🟢Low
1(33%)

Mileage Failure Analysis

⚙️Engineering Insight

With peak failures occurring within the first 20,000 miles, owners should be particularly vigilant in monitoring any symptoms related to door locking mechanisms early on. This timeframe indicates that potential issues could emerge shortly after purchase, underscoring the importance of regular inspections during routine service checks.

📊 Mileage data extracted from 1 of 3 complaints (33% coverage)
0-20k
1 reports (100%)
20k-40k
0 reports (0%)
40k-60k
0 reports (0%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

🛠️ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

LATCHES/LOCKS/LINKAGES

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Door Latch Mechanism

Issue: Improperly installed latches may prevent doors from locking automatically.

✅

Immediately contact an authorized dealer to verify latch functionality and repair if necessary.

🔍

Before purchasing, ensure that the dealership can confirm compliance with recall resolutions regarding door latches.

Campaign:23V-123
💡Visit NHTSA.gov or contact your INFINITI dealer to verify recall completion status.

Official Safety Recalls (1)

Campaign: 23V187000

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.

Consequence

An unlocked door may unlatch and open during a crash, increasing the risk of injury.

Remedy

Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Nissan North America, Inc.

NHTSA Investigations

0 investigations
✓

No active investigations for this vehicle.

Consumer Complaints

3 total complaints

Consumer-reported issues submitted to NHTSA for 2023 QX55.

Common Reported SymptomsAI Analysis

Noise33%
Grind33%
Stuck33%
Check Engine Light33%
Fire33%
Burn33%
Engine/Powertrain🔶 Medium
POWER TRAIN,ENGINE

Every single one of these 2.0 litre engines should be recalled. My partner has a 2022 QX50 and the long engine should be replaced. On May 18, 2025, my QX55 with 16,500 miles that I was absolutely perfect in servicing suddenly started losing power, grinding, then the oil light came on, followed by the check engine light. Suddenly, it was undrivable in traffic. I was stuck in front of entrance to a hospital in the most inconvenient and dangerous place. It wouldn't start, and when it did, the grinding noise was incredibly loud. I was stranded and it was flatbed towed to Fort Wayne (Indiana) Infiniti, and the following diagnosis was yielded: CONNECTING ROD BEARING FAILURE FROM CYLINDER 4 - CONTAMINATED OIL CONTROL SYSTEM. INTERNAL FAILURE OF CONNECTING ROD BEARING. TURBOCHARGER OIL FEED LINE HAS METAL PIECES IN TURBOCHARGER. REPLACEMENT OF LONG ENGINE AND TURBOCHARGER ASSEMBLY REQUIRED. Nissan is trying to get away with recalling just a few of these. It is a design flaw; not an issue with a specific production period.

Jul 6, 2025Under Review
Other🔵 Low
UNKNOWN OR OTHER

Bluetooth and CarPlay connection suddenly disconnects from my iPhone while driving, usually after 5-10 minutes after establishing a normal connection. This only affects the use of the phone component and not the other elements of the connect (map/navigation, music are not affected). This is dangerous because I am often on a freeway and engaged in a business call, and I must rapidly either switch to using my handset or change to “speaker” mode on the phone in mid-call while driving. This has happened every time I have used this vehicle over the past two years, and I have taken it to the dealer (which is an excellent dealer (Sewell) that has an otherwise perfect service record. I am convinced Sewell has done nothing wrong. This has also happened on several other Infiniti models with my prior iPhones (different models with earlier versions of OS). I have been told in years past by Infiniti service corporate representatives in the past that there is an incompatibility between Infiniti and Apple phones. I was always told that the problem was solved on the next model vehicle.

Jun 11, 2025Under Review
Body/Interior⚠️ High
SEATS

Rear seat heater malfunction causing the rear seat to overheat and stain seat cushions burned the seats as a total loss threat and concern on fire hazard manufacturer refuses to repair damaged seat under warranty coverage Infiniti consumer affairs case number 48556761 I have filed complaint

Mar 30, 2023Resolved

Frequently Asked Questions

What should I know about the safety features of the 2023 INFINITI QX55?

The 2023 INFINITI QX55 is equipped with advanced safety technologies including standard automatic emergency braking and numerous airbags designed to protect all occupants. However, it's essential to note the recall regarding door latches which could affect how securely doors are locked while traveling.

How does a minor recall like a door latch affect family safety in newer vehicles?

"While it may seem minor, a malfunctioning door latch can pose serious risks for families. If rear doors do not lock properly, they may unintentionally open during transit; this is particularly concerning for young children who might be unbuckled or restless. Always check for recalls when considering family vehicles to ensure optimal safety standards are upheld."

📊Year-over-Year Context

➡️Stable Pattern

Compared to earlier years, the 2023 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.

🧭What This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

🔑

If You Own This Vehicle

  • Safety Check: Cross-reference your VIN with official INFINITI records to ensure no 1 recalls remain open.
  • Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
  • Proactive tip: Enroll in INFINITI's owner notification program for real-time safety updates.
🛒

If You're Buying Used

  • Request the VIN from the seller and verify the 'Clean' recall status via NHTSA.
  • This specific QX55 year is noted for its strong reliability foundations.
⚖️

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Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: February 23, 2026.