2022 GENESIS GV80

Horn stopped working while trying to use on the highway. This is after the passenger headlight failed in July 2025. Why are these safety concerns not being addressed by the manufacturer?

Drivers side headlights started collecting condensation,after 2 weeks the daytime running lights stopped working. When driving thru rain the headlights stopped working and the LED warning light came on.We can’t comfortably drive in the rain or after dark without safe lighting. The local Genesis dealer inspected the issue and the manufacturer has offered to cover 1/2 the cost of replacement. The vehicle is 3 years old and while over the mileage for warranty this is an issue which should be covered 100% as it is a safety issue. The LED headlights should have a longer lifespan.

This vehicle had been in the shop for over a month due to the emergency brake system freezing up causing my rear wheels to lock up, to smoke and rotors become damaged. Dealership could not find anything wrong as could not duplicate the issue. They did say that the EBS did engage while driving down the interstate at 70+ MPH. No reason why. Not normal! It was returned to me. Then 1 week after getting it back the vehicle started shaking violently when at speeds in excess of 65 for about 30 seconds. The RPM goes from 2 to 4 with difficult acceleration. When it gets back to normal, there is a definite clunk. Do not get any warning lights. Has happened 3 time in less than 2 weeks. Is not safe to drive! It is back at the dealership. Something is wrong with the vehicle. Have a video

Since the coasting feature on the Genesis GV80 and similar models is inoperative, it could mean that Genesis misrepresented the vehicle’s fuel efficiency and emissions performance. The coasting function is designed to disengage the engine from the drivetrain to improve fuel economy, and because it doesn’t work as advertised, real-world MPG may be lower than stated. This could mislead consumers who purchased the vehicle expecting better efficiency. Additionally, coasting reduces engine load and fuel consumption, meaning that with it disabled, carbon emissions could be higher than what was tested or certified. Since official EPA fuel economy ratings were calculated with the assumption that coasting is active, but in practice, the feature never engages, this could be considered a form of emissions cheating or consumer fraud. Such discrepancies raise regulatory concerns and provide grounds for legal action, including a class-action lawsuit, if buyers were misled into purchasing a vehicle under false claims.

Subject: Complaint Regarding Genesis GV80 Coasting Feature Malfunction in Eco Mode To Whom It May Concern, This complaint is regarding a defect in the Genesis GV80’s Eco Mode, specifically the failure of the vehicle to coast as advertised. Genesis promotes the coasting feature as a key function of Eco Mode to improve fuel efficiency, yet this feature does not engage at all during real-world driving. Multiple owners have reported this issue to Genesis dealerships during service visits, yet no fix has been provided. Despite being aware of the problem, Genesis has not issued any software updates, recalls, or technical service bulletins to address the malfunction. This misleading advertising impacts vehicle performance and fuel economy, creating frustration among customers who purchased the vehicle based on these claims. The National Highway Traffic Safety Administration (NHTSA) is urged to investigate this matter and hold Genesis accountable for failing to deliver on its advertised vehicle functionality. A resolution

Subject: Complaint Regarding Non-Functioning Wireless Charger in Genesis GV80 To Whom It May Concern, This complaint concerns a defect in the wireless charging system of the Genesis GV80, which does not function as advertised. Genesis promotes this feature as a convenient way to charge mobile devices, yet in real-world use, it consistently fails to charge phones properly. The charger frequently disconnects, overheats devices, or does not charge at all, rendering the feature ineffective. Multiple owners have reported this issue to Genesis dealerships during service visits, yet no fix has been provided. Despite ongoing complaints, Genesis has not issued any software updates, recalls, or technical service bulletins to address the malfunction. This misleading advertising creates frustration for customers who purchased the vehicle expecting a functional wireless charging system. The National Highway Traffic Safety Administration (NHTSA) is urged to investigate this matter and hold Genesis accountable for failing to deliver on its advertised vehicle functionality. A resolution is requested to ensure the wireless charging system operates as intended.

Driver's bottom seat is so uncomfortable and stiff that it is cutting off blood supply to my extremities after only few minutes of driving now. I have numb feeling in my feet and toes. I am worried that this will reduce my ability to brake (stop the car) correctly in case of emergency. It feels like sitting on two very uncomfortable metal bars that are penetrating into your [XXX] and cutting off your blood supply. Over time your entire body is exhausted requiring you move in your seat a lot, even when driving at highway speeds. Both of these are major safety concerns for me. Issue started on date of purchase and progressively got worse over time. Car was taken into dealer for assessment in Ogden, UT (my nearest service center) to be told verbally on the day of service that they found and made adjustment to massaging air bars since my seat has this option and that it should be better now. Due to not getting correct part for unrelated problem that was being fixed on the same day, dealer held onto my car for several days for repair. When car was delivered to me I was surprised by the comments they made on the paperwork that nothing wrong was found with the seat. Additionally the seat issue was not resolved with same problems as before. During my visit with the dealer and several communications with Genesis customer service team I tried to point out in different ways that other Genesis GV80 owners are complaining about this same issue on their Prestige models and that there are on-line forums and comments proving it. One of their customers was even told by Genesis customer service that they are aware of the problem but Genesis will do nothing to fix it. I was personally told that this is not a warrantable item, that it is basically a comfort issue and that they would not cover the replacement of the seat. I have proof of everything I have stated above: emails, links to other Genesis owner forums with the same problem, invoices from dealer etc. Please help me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)