2021 FORD Mustang

The contact owns a 2021 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that while driving in stop-and-go traffic, the vehicle hesitated. The contact pulled into a gas station where the vehicle experienced vapor lock. The vehicle failed to restart, with an abnormal cranking sound coming from the vehicle. After several attempts, the contact was able to restart the vehicle. No warning lights were illuminated. The contact stated that on a separate occasion, the failure persisted. The contact called the dealer and was informed that the failure might be caused by the purge valve. The vehicle was not repaired. The contact stated that the failures occurred when the vehicle had a half tank to a full tank of fuel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000.

The contact owns a 2021 Ford Mustang. The contact stated that while depressing the accelerator pedal, the vehicle hesitated and then vibrated. The contact stated that the failure only occurred while attempting to accelerate. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). However, when the dealer was contacted, the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.

Rear camara is inconsistent but lately works 25% of the time.

While entering an on-ramp and just before merging onto the freeway the vehicle failed to accelerate and I lost complete power from the engine. The vehicle was still powered on, but produced no combustion from the engine. The check engine light illuminated and a message appeared on the dash stating to shift the vehicle into neutral. I pulled off on the shoulder and shifted the vehicle into park. I shut the vehicle off and started it back up. After doing so I had full power once again. This is the sixth time this has happened.

The contact owns a 2021 Ford Mustang. The contact received notification of NHTSA Campaign Number:25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after storing the vehicle in storage for the winter and connecting a battery retainer, the check engine warning light temporarily illuminated for one day. The dealer was contacted and was unsure when parts would be available. The contact called another dealer, Evansville Ford (428 N Union Rd, Evansville, WI 53536); who was unable to confirm when parts would be available. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.

The contact owns a 2021 Ford Mustang. The contact stated that while reversing, the rearview camera image was distorted and black intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 25V315000(Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 53,291.