2023 DODGE Durango

Recalls, Specs & Safety Report

1RecallsNHTSA Verified19ComplaintsNHTSA Data0InvestigationsNHTSA Data
Expert Verdict
⚠️Elevated Concerns

The 2023 Dodge Durango presents a concerning reliability outlook, primarily due to a recall associated with the power train that poses significant risks while driving. Coupled with multiple technical service bulletins addressing various electrical issues, this model demands careful consideration from potential buyers and current owners alike.

Key Factor:Power train reliability issues

📋Why This Matters

The recalled power train issue affects a critical component—the automatic transmission lever and linkage—potentially leading to unexpected loss of drive power during operation. This is not merely an inconvenience; it poses significant safety risks on the road, particularly in emergency situations where reliable acceleration is crucial. Furthermore, the series of TSBs related to electrical components suggests persistent underlying challenges that may erode confidence in long-term ownership, making it imperative for consumers to remain vigilant about these risks.

Focus Area:Safety Profile
📊

Expert Analysis

  • 📈
    Recall Trend:No Change in recalls
  • ⚠️
    Primary Risk Area:Warning
  • ⚖️
    Vs Brand: Average than avg (1.0)
    📝
    Summary: Historically, the Dodge Durango has been known for its robust capabilities and family-friendly features; however, the emergence of this recall and prevalent issues highlighted in the TSBs indicate a shift away from that legacy. Compared to segment expectations for reliability and safety among SUVs, the Durango's current risk profile is markedly less favorable than anticipated.
Critical Component: Warning

Safety & Reliability Score

91/100
Excellent

Score Breakdown

Recall Impact-8
Complaint Impact-0.95
Investigation Impact-0

Technical Specifications

Key specifications for the 2023 DODGE Durango

Model Year2023
MakeDODGE
ModelDurango
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan23
NEWProduction
Jan23
RECALLRecall Issued
Jul23
ISSUEFirst Report

Consumer Complaint Analysis

⚠️

Most Reported Issue

3 complaints (16% of total)
➡️

Complaint Trend

Stable
No trend data
✅

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 19 consumer complaints by severity level.

🟡Medium
4(21%)
🟢Low
15(79%)
✅Good News: No critical or high-severity complaints reported for this vehicle.

Mileage Failure Analysis

⚙️Engineering Insight

With peak failure occurrences noted between 0-20k miles and an average failure mileage of just over 22k, it becomes clear that owners can encounter problems shortly after purchase. This early failure range serves as a critical alert for new owners who should prioritize thorough inspections during routine maintenance well before reaching these mileage thresholds.

📊 Mileage data extracted from 5 of 19 complaints (26% coverage)
0-20k
3 reports (60%)
20k-40k
0 reports (0%)
40k-60k
2 reports (40%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

🛠️ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

POWER TRAIN

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Power Train

Issue: Shifter may cause sudden loss of drive power.

✅

Contact a dealer immediately to ensure necessary repairs are performed.

🔍

Inquire about recall status and ensure repairs have been completed prior to purchase.

Campaign:NHTSA Campaign Number: Not Specified
💡Visit NHTSA.gov or contact your DODGE dealer to verify recall completion status.

Official Safety Recalls (1)

Campaign: 23V640000

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Summary

Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.

Consequence

A sudden loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 94A.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Chrysler (FCA US, LLC)

NHTSA Investigations

0 investigations
✓

No active investigations for this vehicle.

Consumer Complaints

19 total complaints

Consumer-reported issues submitted to NHTSA for 2023 Durango.

Common Reported SymptomsAI Analysis

Warning16%
Display11%
Accident11%
Crash/Accident5%
Brake Failure5%
Dead Battery/Car5%
Power Loss5%
Shatter5%
Electrical🔵 Low
EXTERIOR LIGHTING

daytime running light feature is out on drivers side seems to be a consistent problem is not covered under max care warranty

Nov 13, 2025Open
Electrical🔵 Low
ELECTRICAL SYSTEM

Uconnect box requires service. Dinging inside car constantly and no error message when this occurs.

Nov 4, 2025Open
Electrical🔵 Low
EXTERIOR LIGHTING

Running light inoperable. Dealer says replacement is only repair, not covered under warranty. Found that many other people are having the same problem within 3 years.

Oct 28, 2025Open
Engine/Powertrain🔵 Low
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

SERVICE SHIFTER on dashboard. When driving or at the start

✨ AI Insight

This complaint matches keywords from official recalls:

Recall #23V640000

*correlation estimated by AI, not an official NHTSA link.

Aug 21, 2025Under Review
Engine/Powertrain🔵 Low
POWER TRAIN,ENGINE

The contact owns a 2023 Dodge Durango. The contact stated that upon shifting into reverse, the vehicle failed to respond with the message “Service Shifter” displayed. There was no warning light illuminated. The contact shifted the gear shifter between neutral and reverse until the vehicle responded as needed. The contact stated that on a separate occasion, while driving 60 MPH, the vehicle lost motive power. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.

✨ AI Insight

This complaint matches keywords from official recalls:

Recall #23V640000

*correlation estimated by AI, not an official NHTSA link.

Aug 21, 2025Under Review
Electrical🔶 Medium
ELECTRICAL SYSTEM,EXTERIOR LIGHTING

I am submitting this complaint regarding recurring safety-related defects on my 2023 Dodge Durango RT. 1.Uconnect Failure: The Uconnect infotainment/communication box has repeatedly failed, causing loss of access to critical vehicle functions. These failures affect visibility of system warnings, navigation, and driver settings, creating distraction and limiting awareness. 2.Driver-Side Daytime Running Light (DRL) Failure: At just 40,000 miles, the driver-side DRL failed. This significantly reduces vehicle visibility to other drivers during the day, creating a safety hazard. What raises my concern further is that I have personally identified at well over 10 other Dodge Durangos in my local area experiencing the same daytime running light issue. This strongly suggests a widespread defect. Both failures directly impact vehicle safety. The Uconnect issue undermines system reliability, while the DRL defect reduces daytime visibility, increasing the risk of accidents. I request that this issue be investigated as a systemic defect requiring corrective action. Dodge owners should not have to repeatedly pay for repairs on essential safety features. Thank you for your time and attention.

Aug 16, 2025Under Review
Engine/Powertrain🔵 Low
POWER TRAIN,ENGINE

This is about our 8th, of a fleet of 14 Police Durangos, all 2021-2024 to have the oil filter housings have failed, causing engine oil and coolant to mix, making the car inoperable. This has been brought to the attention of Dodge, and they have told me it is a very common problem, yet we have no recalls yet and this is on agencies, and i assume personal vehicle owners too to repair. We just had another car, ill write up next, that had the same failure, causing engine to blow while headed to a priority call. This is an known problem and Stellantis needs to be held responsible for past repair costs, and a full recall of all faulty parts.

✨ AI Insight

This complaint matches keywords from official recalls:

Recall #23V640000

*correlation estimated by AI, not an official NHTSA link.

Aug 14, 2025Under Review
Engine/Powertrain🔵 Low
POWER TRAIN,ELECTRICAL SYSTEM

Screen/display has blacked out. Take it to the dealer appeared on the screen. Transmission shifter indicator stopped working. The dealer is charging me $1,900 to repair both.

✨ AI Insight

This complaint matches keywords from official recalls:

Recall #23V640000

*correlation estimated by AI, not an official NHTSA link.

Jun 22, 2025Under Review
Safety Systems🔶 Medium
AIR BAGS,FORWARD COLLISION AVOIDANCE

A light was coming on and off shortly after my husband and I purchase the vehicle from Landers in covington tn. On 10/24/24 I showed the manger of store AJ. And he advise me to make sure I address this with the service department. Misty was the lady that did my oil change and tire rotation that day. I showed her the picture, she couldn't tell me what it meant, but she started that it was probably a dirty sensor. My husband was involved in a car accident on [XXX]. He left the road way due to a deer striking a light pole. Our biggest concern is when he first hit a driveway culvert the emergency breaking did not engage and after striking the light pole. Not one air bag deploy, which could have resulted in less injuries to him. And this is the 2nd crash this vehicle has been in. The first one is when I struck a deer head on. And again the emergency braking did not engage. And from the body shop that repaired that I quote " the air bags should have deployed since you hit the deer head on" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 14, 2025Under Review
Brakes🔶 Medium
SERVICE BRAKES

Complete brake failure when stopping for a red light. This caused the vehicle to rear end a Jeep stopped at the light. Brake pedal went completely to the floor. This was verified by the investigating State Trooper, who started the Durango and checked the brakes, they went all the way to the floor as indicated in his report.

Apr 19, 2025Under Review

Frequently Asked Questions

What are common issues reported with the 2023 Dodge Durango?

Owners have reported various problems primarily focused on power train reliability and multiple electrical faults as indicated by several technical service bulletins. The most serious concern arises from a recall pertaining to the automatic transmission system which could lead to sudden loss of driving capability.

How does the safety record of the 2023 Dodge Durango compare to other SUVs?

While many SUVs maintain solid reputations for safety, the presence of recent recalls and numerous electrical TSBs conveys that the Durango may be lagging behind its competitors in reliability and overall consumer confidence. Buyers should weigh these factors carefully against their expectations for vehicle safety.

📊Year-over-Year Context

📈Improving Trend

Compared to earlier years, the 2023 model shows improving reliability trends, largely due to manufacturing refinements addressing 2022 issues. Recall frequency decreased 83%.

🧭What This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

🔑

If You Own This Vehicle

  • Safety Check: Cross-reference your VIN with official DODGE records to ensure no 1 recalls remain open.
  • Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
  • Proactive tip: Enroll in DODGE's owner notification program for real-time safety updates.
🛒

If You're Buying Used

  • Request the VIN from the seller and verify the 'Clean' recall status via NHTSA.
  • This specific Durango year is noted for its strong reliability foundations.
⚖️

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Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: February 23, 2026.