2022 CHEVROLET Equinox

My vehicle was not able to use the Onstar properly and after researching numerous complaints I guess a faulty or bad Onstar module is a common issue among gm owner especially within the first 12 months of owning the vehicle. Why is this problem not being recalled or compensated to the hundreds of individuals paying out of pocket for this malfunction which is close to $1000? Why is the module dying or breaking so easy and in such short period of time. This is hazardous to my family because my disabled child can make driving scary some days. Not knowing I have the emergency onstar button available, or knowing where I am in case of an emergency is a severe issue for me hence why I purchased a new vehicle and made purchasing onstar services a priority for my family. Also the WiFi feature helps my child to communicate with me and tell me any issues since she is non verbal and needs her device. Also not being able to use the app to lock the vehicle in case I forgot is a safety concern to me because sometimes I need to know I locked the car or that I know where the car is at all times. This onstar working or module mishap needs to be fixed and stop unconvincing people’s lives and those they love. People who are forced to fix this issue of the onstar not even getting a signal or being able to call onstar is dangerous! This who feel protected by the services and willing to purchase a vehicle just because of this should not have to pay up to $1000 to fix this issue especially in the first year! I can’t believe the amount of people who affected by this companies faults and carelessness. A recall needs to be put in affect and the modules/wiring need to be reinforced and installed more properly.

My 2022 Chevrolet Equinox, with just 72,000 miles, experienced a sudden and catastrophic transmission failure caused by a faulty transmission line clamp that broke, resulting in a rapid loss of transmission fluid while I was driving. I was able to pull over to safety, but was on the interstate going 75mph when my speed and vehicle power rapidly reduced. The vehicles around me were able to rapidly to respond, changing lanes and avoiding my rapidly slowing vehicle, but had they not had such quick responsiveness, there could have been a very serious collision. This unexpected failure destroyed the transmission and left me stranded. A side note (records are attached), the vehicle had been maintained at a Chevrolet dealership in accordance with all of their servicing timelines.

The contact owns a 2022 Chevrolet Equinox. The contact stated that while reversing out of the driveway, the vehicle suddenly stalled and could to be restarted. The vehicle was towed to the local dealer, who diagnosed that the fuel pump module had failed and needed to be replaced. The fuel pump module was replaced, and the vehicle was repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V013000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 14,729.

While driving on the highway, the vehicle lost power with no warning. Was able to get it to the side of the road and had it towed to dealership. The found the fuel pump module was at fault. Had it replaced and 2 weeks later the check engine light came on and same diagnostic code came up for the fuel pump module. (had just been replaced). Took to dealership again and they replaced the module again stating it could be a faulty part. Now again 3 weeks later the check engine light is on again. Same diagnostic code came up again stating it is the fuel pump module. Car is currently at the dealership for the third time in 6 weeks for the same issue. Thankfully there has been no personal injury involved but the car stopping while driving on a Highway is very dangerous and scary. This is definitely a crash risk for the driver /passengers and others on the roadway.