2020 VOLKSWAGEN Tiguan

I am reporting excessive engine oil consumption on my 2020 Volkswagen Tiguan. The vehicle consumes approximately one quart of oil per 1,000 miles. The vehicle has already undergone multiple diagnostic and repair attempts, including PCV-related repairs, all paid by the owner. Despite these repairs, the excessive oil consumption continues. Volkswagen and the dealership have stated that this level of oil consumption is “within range” and have required additional paid testing to further evaluate the issue, even though prior repairs failed to resolve it. I am concerned this reflects a broader engine design or component issue, as similar oil consumption problems have been widely reported by other Tiguan owners. I am submitting this complaint to document the issue and request further review. THE ISSUE OF OIL COSUMPTION WAS REPORTED AFTER THE THIRD OR FOURTH OIL CHANGE BEFORE THE 50,000 MILES WARANTY.

I am experiencing the Driver Door Control Switch / EBS error. When this occurs my emergency break activates when I am driving, throwing me into a complete stop unexpectedly, pulls several check engine lights and a series of loud distracting alert sounds. This is extremely dangerous on the road and I’ve almost been rear-ended multiple times. I have brought my vehicle in to Volkswagen and European Specialty Auto Shop and they were not able to replicate the issue thus we’re not able to help me. There are several forums online that point to this being a recall issue with Volkswagen and yet my VIN number is showing as not affected. It is my understanding that this issue is being caused by a faulty driver door wiring harness. It is random when this issue occurs. Forums online have led me to believe it is due to weather fluctuations. At this point I no longer feel safe driving my vehicle. This needs to be escalated to a Volkswagen as a public safety concern.

The crankcase breather valve (PCV system) on my 2020 Volkswagen Tiguan failed, which caused catastrophic engine damage. VW Southtown diagnosed the engine as condemned and stated that a full engine replacement is required. Prior to the engine being condemned, I have already spent $3,787.59 in repairs at VW Southtown addressing recurring oil-related issues caused by the PCV valve being stuck closed. This caused an excessive crankcase pressure buildup of over 0.5 psi, as documented on the VW service repair order. The failure occurred while my husband was driving our [XXX] son in the car, and the warning message immediately displayed on the dashboard was: “12V battery not charging. Stop engine.” This sudden loss of engine function and dashboard warning posed a serious safety risk, as it could have resulted in loss of power or control while driving. The problem has been confirmed and documented by an authorized VW service department, including detailed repair orders and technical diagnosis. Prior to failure, there were oil-related warning lights and symptoms of excessive oil pressure, which appeared intermittently and indicated the underlying PCV failure. Research indicates this is a known, widespread issue affecting 2020–2021 Tiguans, with multiple owners reporting breather valve/PCV failures leading to oil loss, excessive crankcase pressure, and engine damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Exceeding manufacturer recommended oil consumption. Car emits white smok out of the exhaust upon start up. The vehicle has been in the shop three times for this problem. The first time valve seals were replaced. The second time the oil pressure regulator was replaced the third time the recommended fix is to replace the engine head however they are nationally on backorder for months now so the fix has yet to be applied. Personal research has resulted in numerous Facebook groups and reddit post of customers with the exact same story.

Overhead console fell out of ceiling. Hanging by wires. This poses a danger especially when it falls during driving. It is a known vw issue. The plastic tabs at each of the 4 mounting points of the panel had cracked, and snapped causing the entire panel to fall down, dangling by the wires. Whether the mounting points failed due to heat or whether it was the mounting screws being over-tightened causing the plastic to crack is indeterminable, but it failed at each of the 4 mounting screw points.

The windshield wipers have been acting up, turning on unexpectedly when I use the turn signals, with no input from me, or when I drive over bumps, which seriously blocks my view and creates a danger on the road, especially in bad weather or during turns. This problem started showing up in October 2023 when the car had about 16,000miles, still under the 4-year/50,000-mile warranty. I took it to a dealership that month, but they checked the turn signals, scanned for faults, and found nothing, yet the issue didn’t go away. I tried again in September 2024 with another appointment, but the dealership wanted $250 for a diagnostic and to keep the car overnight, so I couldn’t proceed. The car and wiper system can be inspected if needed. There were no warning lights or messages beforehand; the trouble began in October 2023. Only the first dealership looked at it, with no fix. I have several videos showing the problem.

The contact owns a 2020 Volkswagen Tiguan. The contact stated that the interior overhead console had become detached from the interior roof of the vehicle. The contact used tape to temporarily secure the console. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 40,000.

The overhead console came loose while parked during a heat wave and over the course of a day, it ended up hanging by the wires needing to be held up while driving. It blocks the rearview mirror, has exposing wires and swings around. This occurred during a heat wave. It seems that the plastic holding the screws melted, causing it to fall off. There are no warning lights or sounds and were none prior. Warranty states they do not cover this damage. Many others online say this happened to them with the same vehicle.

It appears that my Volkswagen Tiguan is experiencing an issue where the fuel nozzle shuts off prematurely during refueling, requiring multiple attempts to fill the tank completely. There have been no recalls on my vehicle, but it is getting to the point where I can barely fill my tank up due to prematurely shutting off. This has been an ongoing issue