2020 TOYOTA C-HR

Recalls, Specs & Safety Report

1RecallsNHTSA Verified28ComplaintsNHTSA Data0InvestigationsNHTSA Data
Expert Verdict
✓Good Reliability

This 2020 model shows good reliability, primarily driven by a below-average recall rate for the TOYOTA brand.

Key Factor:below-average recall rate

📋Why This Matters

Understanding recall history helps predict future ownership costs. Each unaddressed issue represents potential repair expenses.

Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.

Focus Area:general reliability
📊

Expert Analysis

The 2020 C-HR analysis highlights key safety metrics.

Critical Component: Noise

Safety & Reliability Score

91/100
Excellent

Score Breakdown

Recall Impact-8
Complaint Impact-1.4
Investigation Impact-0

Technical Specifications

Key specifications for the 2020 TOYOTA C-HR

Model Year2020
MakeTOYOTA
ModelC-HR
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Nov19
RECALLRecall Issued
Jan20
NEWProduction
Nov20
ISSUEFirst Report

Consumer Complaint Analysis

⚠️

Most Reported Issue

7 complaints (25% of total)
➡️

Complaint Trend

Stable
No trend data
✅

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 28 consumer complaints by severity level.

🟡Medium
6(21%)
🟢Low
22(79%)
✅Good News: No critical or high-severity complaints reported for this vehicle.

Mileage Failure Analysis

⚙️Engineering Insight

Based on consumer reports, issues for this vehicle tend to peak around the 0-20k mileage range. The average reported failure mileage is 81,588 miles.

📊 Mileage data extracted from 10 of 28 complaints (36% coverage)
0-20k
3 reports (30%)
20k-40k
1 reports (10%)
40k-60k
1 reports (10%)
60k-80k
1 reports (10%)
80k-100k
2 reports (20%)
100k+
2 reports (20%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

🛠️ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

SEAT BELTS

Official Safety Recalls (1)

Campaign: 19V877000

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence

In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy

Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Toyota Motor Engineering & Manufacturing

NHTSA Investigations

0 investigations
✓

No active investigations for this vehicle.

Consumer Complaints

28 total complaints

Consumer-reported issues submitted to NHTSA for 2020 C-HR.

Common Reported SymptomsAI Analysis

Noise25%
Warning14%
Stuck11%
Check Engine Light11%
Acceleration Issues11%
Accident7%
Stall7%
Grind7%
Engine/Powertrain🔵 Low
POWER TRAIN

Purchased a used 2020 Toyota CH-R at Fairless Motors in the Philadelphia, PA area. As I was driving homw, noise at front right began. Took to mechanic as per dealer's request and was diagnosed with a transmission failure that required a complete replacement at $11,500. I purchased the car for $20,000, only drove it for one day and am now stuck making $500 per month payments for a car that does not run

Dec 13, 2025Open
Engine/Powertrain🔵 Low
POWER TRAIN

Transmission went out dropping daughter off at school.

Dec 11, 2025Open
Engine/Powertrain🔵 Low
POWER TRAIN

The bearing in the transmission has failed at 92384k miles. This is a known issue and Toyota has not issued a recall. My car is currently at the dealership I am waiting to hear if it's to be repaired or replaced.

Dec 10, 2025Open
Engine/Powertrain🔵 Low
ELECTRICAL SYSTEM,ENGINE

I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the front wheel drive, stopping the car from moving. As i was stuck on the exit of the highway, NTTA was forced to block the exit as well as tow my car to the nearest parking lot, causing traffic jams on the highway. Upon research I found that issues with the transmission is not uncommon in this vehicle.

Dec 9, 2025Open
Engine/Powertrain🔶 Medium
POWER TRAIN

CAR STARTED MAKING A HUMMING, WHINING TYPE NOISE. I WORK OUT OF TOWN SO WHEN WE WERE ABLE TO GET VEHICLE IN TO DEALERSHIP THEY STATED THAT IT IS THE TRANSMISSION. AND THE COST WAS OVER $10000 TO FIX. THIS IS A 5 YEAR OLD CAR!!! I STILL OWE $7000 ON THE CAR!!! I SHOULD NOT HAVE TO PAY ANOTHER CAR PAYMENT TO KEEP MY CAR GOING!!! I STARTED TO LOOK THINGS UP AND WE TOOK CAR TO A TRANSMISSION PLACE. THEY LOOKED IN TO IT AND STATED YES THE TRANISMISSION NEEDS REPLACED. THEY COULD ONLY FIND 1 OF THE PIECES NEEDED TO FIX TRANSMISSION. THEY ARE CHARGING $9000 ON IT. I CANT AFFORD TO BE DOING ALL OF THIS! HARD PART IS 5 YEARS AGO I WAS IN A MAJOR ACCIDENT BEING HIT BY A SEMI TRUCK. I HAD A CHR AT THE TIME. IT IS UNKOWN HOW I LIVED THROUGH EVERYTHING. THE CAR WAS DESTROYED. ODDLY ENOUGH THE DEALERSHIP ENDED UP GETTING A CHR THE WAS THE SAME AS MINE JUST NEWER. IT WAS MEANT FOR US TO GET THE VEHICLE. THIS CAR SAVED MY LIFE. SO WE BUY THE NEW CHR AND NOW THIS!!! I WAS OUT OF WORK FOR MONTHS, AND MEDICAL BILLS ARE ASTRONOMICAL!! PLEASE HELP! MY HUSBAND NAME IS [XXX] , THE VEHICLE WILL BE UNDER HIS NAME INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 13, 2025Open
Engine/Powertrain🔵 Low
POWER TRAIN

The CVT transmission has a faulty bearing and it will fail within the next 30,000 miles. Toyota refuses to replace my transmission to the newer, better variant.

Nov 1, 2025Open
Engine/Powertrain🔵 Low
POWER TRAIN

Good evening, My 2020 Toyota C-HR’s transmission broke down today while I was driving my kids to school. The car was last serviced on September 27, 2025, and at that time, no issues were mentioned regarding the transmission. I paid $269.19 for the service and $597.65 for the brake pad replacement. I was not expecting such a serious issue, especially with a relatively new car. The repair estimate I received is over $11,000, which I cannot afford. I’m a single mother living alone with my children, and this situation has put me in a very difficult position. I kindly ask that Toyota review my case for possible goodwill assistance or partial coverage, given that the car has been regularly maintained and is only slightly past the warranty limit. Thank you for your time and understanding. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 22, 2025Open
Engine/Powertrain🔵 Low
POWER TRAIN

I was driving down the street, n while pressing on the gas , the car felt like the car was slowing down, even though still pressing the gas. You could hear the Rev of the engine. I was in a middle lane at the time, n was out at risk as I could not accelerated safely to get to an outside lane, car coasted where I was able to pull into a parking lot. Car will crank, can hear car rev, while putting in gears, seems you can hear the gears shift. However the car will not move in any gear. Few mechanics pass by the area and stated the transmission has failed. Only 120k on car. There is no warning light that lit up, no check engine light. Just all of a sudden, out.

Oct 18, 2025Open
Engine/Powertrain🔶 Medium
FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE

The collision system turns off with the bad weather and the very bad transmission failure at 95 thousand mills

Sep 28, 2025Under Review
Engine/Powertrain🔵 Low
POWER TRAIN

Transmission failure.

Sep 17, 2025Under Review

Frequently Asked Questions

Are there any recalls for the 2020 TOYOTA C-HR?

Yes, the 2020 TOYOTA C-HR has 1 recorded recall from NHTSA. These recalls cover various components including SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY.

Is the 2020 TOYOTA C-HR safe to drive?

The 2020 TOYOTA C-HR has 1 recall. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.

Where can I check if my 2020 TOYOTA C-HR has open recalls?

You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local TOYOTA dealer.

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Seat belts

Issue: increases crash or loss-of-control risk

✅

If you already own this vehicle: Contact your dealer immediately to confirm seat belts recall is complete. Recall repairs are always free.

🔍

If you are evaluating a used example: Request VIN and verify all seat belts recalls are completed before purchase.

Campaign:19V877000
💡Visit NHTSA.gov or contact your TOYOTA dealer to verify recall completion status.

🧭What This Means for You

Families with young passengers, pregnant drivers, or those with frequent highway commutes should prioritize this information.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

🔑

If You Own This Vehicle

  • Verify all 1 recalls have been completed using your VIN at NHTSA.gov or through your TOYOTA dealer.
  • If any recalls are open, schedule service immediately—recall repairs are always free.
  • Consider setting up VIN-specific alerts to receive notification of future recalls.
🛒

If You're Buying Used

  • Request the VIN before purchase and verify recall status at NHTSA.gov.
  • This model year shows favorable reliability metrics compared to alternatives.
⚖️

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Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: January 10, 2026.