2021 TOYOTA Avalon

The contact owns a 2021 Toyota Avalon. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

There is no remedy available to fix the OCS sensor in front passenger seat of our 2021 Toyota Avalon. We are scared to drive it. What are our options since Toyota will not help.

Cruise control stopped working while driving interstate speed. Would not work and all lights on dashboard came on . Proceeded to Nearest dealership and was informed that I needed a brake switch. Did not fix the problem. Have been informed that I need a wiring harness! About to spend a total of 400.00

The contact owns a 2021 Toyota Avalon. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

I am writing to formally express my deep concern and dissatisfaction regarding the unresolved airbag recall on my 2021 Toyota Avalon. It has now been over a year since this recall was issued, and despite my repeated efforts to resolve the issue, Toyota has yet to provide a viable solution. This delay has left me feeling unsafe, not only for myself but also for my [XXX] and [XXX] children. The safety of my family is at risk, and I can no longer accept this situation. For more than a year, I have been forced to use a loaner vehicle, which is both financially draining and time-consuming. This has caused significant disruptions in my personal and professional life, taking time away from my work and family. It is unacceptable that I have had to continue using a loaner vehicle for this extended period, especially when the issue remains unresolved. Furthermore, my attempts to resolve this matter with Toyota have been met with rude and unhelpful responses from your service agencies. The lack of support and professionalism has only intensified my frustration. Given that it has been over a year without any solution, I no longer find it acceptable to simply wait for a fix that may or may not come in a timely manner. At this point, I am requesting that my 2021 Toyota Avalon be replaced immediately. The ongoing delay and lack of resolution have made it clear that repairing the vehicle is no longer a satisfactory solution. The safety of my family is my top priority, and I demand a prompt and appropriate resolution to this matter. Please consider this an urgent request for action. I expect a response and a clear plan of action within the next [reasonable timeframe, e.g., 5 business days]. If this matter is not resolved, I will be forced to explore further actions, including seeking legal counsel. Thank you for your immediate attention to this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached document for complaint.

While driving our 2021 Avalon on a busy interstate,the engine failed on us unexpectantly. This cathostrophic failure without warning startled my finance and ruined xmas holidays. The car was towed to a local Toyota dealership who diagnosed the issue as low oil pressure which prevented oil reaching the top engine ultimately collapsing the rocker arm. Oddly enough the technician shared it was not low on oil nor were there any signs of le. We were informed the engine must be replaced. We purchased the vehicle with 56K and just hit 69K. We've been responsible with routine maintenance and have service reports to support services performed from the original owner and us. When contacting Toyota to report the issue, the advocates and resolution team did not offer any service campaigns or good will programs to cover any out of pocket expenses. They acted as if we should hold the dealership who sold us the car liable ignoring any possibility of a defective engine. There is NO good reason why any engine with only 69k miles should fail this sudden. There are similar reports of class action suits currently against Toyota on other engines and they ignore all accounts of owning any portion of the repair due to the car not being sold from a Toyota dealership and being over the 60k power train warranty. Regardless of the warranty the manufacturer name is on the vehicle and all accounts of this issue are indicators of a defect. Our voices may have not be strong enough for them to make us whole at this moment. Not only was this a dangerous situation for my family, but the expenses to replace the engine in such a short time is ridiculous. A company with such a high reputation not to mention high revenue and EBITA should not ignore the voice of the customer. My hope is other customers unite and voice any similar concern similar to ours. This experience has changed my mind how much I value Toyota.There are core principles & expectations car manufacturers should stand by.

SEATS ARE NOT REGISTERING FOR AIR BAG AND THE MIDDLE BACK SEAT BELT ALARM GOES OFF SAYING TO PUT SEAT BELT ON, BUT NO ONE IS SITTING IN BACK SEAT. SO WHILE I'M DRIVING I HAVE TO PULL OVER AND PLUG SEAT BELT IN TO GET THE SEATBELT WARNING SOUND TO STOP. THE SEATBELT IS NOT REGISTERING IN THE BACK SEAT AND THE FRONT SEAT IS NOT REGISTERING SOMEONE IS SITTING THERE FOR THE AIRBAG. IT DOESN'T REGISTER MY GRANDSON OR MY SON, WHICH IS DANGEROUS. KIDS ARE INVOLVED.