2020 TESLA Model 3

I recently purchased a 2020 Tesla Model 3 Long Range AWD (VIN [XXX] internal systems and service records show that all recalls for this vehicle have been completed and closed. However, the NHTSA VIN lookup still shows seven open recalls. This is causing a major issue because I am participating in a California clean transportation incentive program (Replace Your Ride), which requires that all recalls be shown as closed specifically on the NHTSA website. Tesla states that the recalls are complete but has not updated the recall status with NHTSA. NHTSA customer service informed me that recall data can only be updated by the manufacturer. I am requesting that NHTSA notify Tesla’s regulatory or safety compliance team so they can update the recall reporting for this VIN. The outdated recall data is preventing my state incentive from being processed and is causing significant financial harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Tesla Model 3. The contact stated that while the vehicle was parked, the trunk became inoperable. The contact stated that the trunk latch failed to open when the trunk release was engaged using the mobile application, the instrument panel, or the trunk release button. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The vehicle was taken to the dealer, but was not diagnosed. The contact was informed by the dealer that the cable harness was not repaired and that a zip tie was placed on the cable harness. The vehicle was not repaired. The contact stated that after the dealer visit, the trunk failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 69,125.

My Tesla Model 3 is experiencing premature suspension failures involving the lower lateral links and stabilizer links. These components were already replaced once, and they are failing again in less than 30,000 miles. This is not normal wear for suspension parts on a modern vehicle. These failures cause clunking, instability, and looseness in the front end—conditions that affect the vehicle’s ability to track straight and maintain control, especially over uneven pavement or during emergency maneuvers. This isn’t an isolated case. There are extensive reports from other Tesla owners across multiple models (Model 3 and Model Y in particular) showing the same premature wear on these suspension links. Many owners have parts failing even earlier. Once the car is out of warranty, Tesla charges thousands of dollars to replace these components, despite clear indications that the suspension was under-engineered for the weight of the vehicle. Tesla knows this is a recurring issue but refuses to issue a recall or goodwill repairs. A repeated failure of critical suspension links in such low mileage suggests a defect. These parts should not be wearing out this fast, and the resulting instability poses a real safety risk. I’m requesting NHTSA investigate these premature failures.

Full Self Driving mode (with Hardware 3) consistently will enter the carpool lane when I am driving solo. In the vehicle navigation settings, I have, "use carpool lanes," unselected. It doesn't seem to use this input in it's decision to enter the carpool lane. Sometimes it is very quick to signal and then enter the carpool lane illegally that I can't respond quick enough to correct. However, it only seems to need 1 correction for it to ignore the carpool lane for the remainder of the trip. This then can/will repeat each new trip (it doesn't always occur for each new trip, sometimes it won't make an attempt to get into the carpool lane). I have sent Tesla dozens of recorded messages that it needs to be fixed. It will enter at an illegal point, crossing the solid line, this can sometimes be a dangerous maneuver as well as being illegal for a solo occupant. Also, I don't want to want to be ticketed. It's quite a stressful situation each time this occurs.

Incident #1 Vehicle sitting at a red light. After several seconds the vehicle operating under Tesla FSD suddenly started to drive as if the light had turned green, which it had not. I stopped it immediately. Incident #2 Vehicle was stopped a t a red light and started forward again as it the light had changed but had not. I noticed a flashing red light at the next intersection a few hundred feet away. So, I went around the block and tried again and it behaved the same. After a few seconds it started to go again. There was not another light near where the first incident occurred.

I have been getting an alert: Front passenger safety restraint system issue/Service is required. It has come on when there is no one in the seat and goes away shortly after I start to drive. I contacted Tesla and they sent an estimate to repair it which includes a bunch of different bolts, Passenger Airbag, Airbag Harmiss Retaining Clip. Also replacing Occupant Classification System (OCS) of Front Passenger Seat while Servicing Supcomponents. List of parts for that is First Row Seat Harness Assembly-Right Hand, First Row - Seat Belt Reminder Sensor Box Clip, First Row Occupancy. All of this will cost over $700 . Aren't these items required safety equipment that they should responsible to maintain? I have seen that there are a lot of other people having the same issue, I think that there should be a recall on this that they shoud have to pay for.