2020 RAM Promaster City

Recalls, Specs & Safety Report

2RecallsNHTSA Verified1ComplaintsNHTSA Data0InvestigationsNHTSA Data
Expert Verdict
βœ“Good Reliability

This 2020 model shows good reliability, primarily driven by a below-average recall rate for the RAM brand.

Key Factor:below-average recall rate

πŸ“‹Why This Matters

Brake and steering systems are the foundation of vehicle control. Issues in these areas directly influence insurance risk assessments.

Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.

Focus Area:critical safety systems
πŸ“Š

Expert Analysis

The 2020 Promaster City analysis highlights key safety metrics.

Critical Component: Various

Safety & Reliability Score

84/100
Very Good

Score Breakdown

Recall Impact-16
Complaint Impact-0.05
Investigation Impact-0

Technical Specifications

Key specifications for the 2020 RAM Promaster City

Model Year2020
MakeRAM
ModelPromaster City
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan20
NEWProduction
Jan20
RECALLRecall Issued
Sep21
RECALLRecall Issued
Jun22
ISSUEFirst Report

Consumer Complaint Analysis

⚠️

Most Reported Issue

0 complaints (0% of total)
➑️

Complaint Trend

Stable
No trend data
βœ…

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 1 consumer complaints by severity level.

🟒Low
1(100%)
βœ…Good News: No critical or high-severity complaints reported for this vehicle.

Mileage Failure Analysis

βš™οΈEngineering Insight

Based on consumer reports, issues for this vehicle tend to peak around the 0-20k mileage range. The average reported failure mileage is 10,000 miles.

πŸ“Š Mileage data extracted from 1 of 1 complaints (100% coverage)
0-20k
1 reports (100%)
20k-40k
0 reports (0%)
40k-60k
0 reports (0%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

πŸ› οΈ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

SERVICE BRAKES, HYDRAULICEXTERIOR LIGHTING

Official Safety Recalls (2)

Campaign: 21V147000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Summary

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.

Consequence

The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.

Remedy

FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Chrysler (FCA US, LLC)

Campaign: 21V728000

EXTERIOR LIGHTING:TURN SIGNAL

Summary

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Remedy

Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Chrysler (FCA US, LLC)

NHTSA Investigations

0 investigations
βœ“

No active investigations for this vehicle.

Consumer Complaints

1 total complaints

Consumer-reported issues submitted to NHTSA for 2020 Promaster City.

Body/InteriorπŸ”΅ Low
STRUCTURE

The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section of the vehicle in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified. The failure mileage was 10,000.

Jun 15, 2022Resolved

Frequently Asked Questions

Are there any recalls for the 2020 RAM Promaster City?

Yes, the 2020 RAM Promaster City has 2 recorded recalls from NHTSA. These recalls cover various components including SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, EXTERIOR LIGHTING:TURN SIGNAL.

Is the 2020 RAM Promaster City safe to drive?

The 2020 RAM Promaster City has 2 recalls. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.

Where can I check if my 2020 RAM Promaster City has open recalls?

You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local RAM dealer.

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Service brakes, hydraulic

Issue: increases crash or loss-of-control risk

βœ…

If you already own this vehicle: Contact your dealer immediately to confirm service brakes, hydraulic recall is complete. Recall repairs are always free.

πŸ”

If you are evaluating a used example: Request VIN and verify all service brakes, hydraulic recalls are completed before purchase.

Campaign:21V147000
2

Exterior lighting

Issue: increases crash or loss-of-control risk

βœ…

If you already own this vehicle: Contact your dealer immediately to confirm exterior lighting recall is complete. Recall repairs are always free.

πŸ”

If you are evaluating a used example: Request VIN and verify all exterior lighting recalls are completed before purchase.

Campaign:21V728000
πŸ’‘Visit NHTSA.gov or contact your RAM dealer to verify recall completion status.

🧭What This Means for You

This analysis is particularly important for drivers who navigate steep terrain, tow regularly, or drive in frequent rain or snow.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

πŸ”‘

If You Own This Vehicle

  • Verify all 2 recalls have been completed using your VIN at NHTSA.gov or through your RAM dealer.
  • If any recalls are open, schedule service immediatelyβ€”recall repairs are always free.
  • Consider setting up VIN-specific alerts to receive notification of future recalls.
πŸ›’

If You're Buying Used

  • Request the VIN before purchase and verify recall status at NHTSA.gov.
  • This model year shows favorable reliability metrics compared to alternatives.
βš–οΈ

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Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: January 10, 2026.