2020 PORSCHE Cayenne

Recalls, Specs & Safety Report

Expert Verdict
โ„น๏ธAverage Safety Profile

This 2020 model shows average reliability, primarily driven by 3 recalls affecting the power train system.

Key Factor:power train recalls

๐Ÿ“‹Why This Matters

Understanding recall history helps predict future ownership costs. Each unaddressed issue represents potential repair expenses.

Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.

Focus Area:general reliability
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Expert Analysis

The 2020 Cayenne analysis highlights key safety metrics.

Safety & Reliability Score

70/100

Score Breakdown

Recall Impact-24
Complaint Impact-0.65
Investigation Impact-5

Technical Specifications

Key specifications for the 2020 PORSCHE Cayenne

Model Year2020
MakePORSCHE
ModelCayenne
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Scroll for more โ†’
Jan20
NEWProduction
Jan20
RECALLRecall Issued
Jan20
RECALLRecall Issued
Mar21
ISSUEFirst Report
May21
RECALLRecall Issued
Apr23
INVInvestigation Opened

Consumer Complaint Analysis

โš ๏ธ

Most Reported Issue

2 complaints (15% of total)
โžก๏ธ

Complaint Trend

Stable
No trend data
โœ…

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 13 consumer complaints by severity level.

๐ŸŸกMedium
4(31%)
๐ŸŸขLow
9(69%)
โœ…Good News: No critical or high-severity complaints reported for this vehicle.

Mileage Failure Analysis

โš™๏ธEngineering Insight

Based on consumer reports, issues for this vehicle tend to peak around the 20k-40k mileage range. The average reported failure mileage is 30,000 miles.

๐Ÿ“Š Mileage data extracted from 1 of 13 complaints (8% coverage)
0-20k
0 reports (0%)
20k-40k
1 reports (100%)
40k-60k
0 reports (0%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

๐Ÿ› ๏ธ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

POWER TRAINSEATSELECTRICAL SYSTEM

Official Safety Recalls (3)

Campaign: 20V271000

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

Summary

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Cayenne vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).

Consequence

If transmission fluid leaks while driving, the road surface may be made slippery, increasing the risk of a crash.

Remedy

Porsche will notify owners, and dealers will inspect the transmission oil pipe and replace it if necessary, free of charge. The recall began September 8, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Porsche Cars North America, Inc.

Campaign: 21V318000

SEATS

Summary

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.

Consequence

The front passenger air bag may fail to deploy, increasing the risk of injury.

Remedy

Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Porsche Cars North America, Inc.

Campaign: 19V735000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Summary

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

Consequence

If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.

Remedy

Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Porsche Cars North America, Inc.

NHTSA Investigations

1 investigation

Official NHTSA safety investigations for 2020 Cayenne.

INV-2020-1000๐ŸŸข Closed

NHTSA opened investigation after receiving consumer complaints regarding Cayenne performance issues.

Opened: Affected Units: 21,697

Consumer Complaints

13 total complaints

Consumer-reported issues submitted to NHTSA for 2020 Cayenne.

Common Reported SymptomsAI Analysis

Battery15%
Accident15%
Warning15%
Shake8%
Jerk8%
Surge8%
Hesitate8%
Stuck8%
Acceleration Issues8%
Stall8%
Engine/Powertrain๐Ÿ”ต Low
ENGINE

There is a major issue with the coolant pump/water pump on the V8 4.0L engine. Every 30,000ish miles Iโ€™ve had to have a water pump replaced in my vehicle, Porsche NA claims they redesigned the pump and it fails in the same amount of time. Rennlist Porsche worldwide forums there are 28 threads of people having water pumps/coolant pumps replaced at the tune of $9,000-$12,000 because 70-80% of the front end of the Cayenne has to be removed to get to the water pump. The pump needs to be made out of more durable materials for durability and longevity. Expecting customers to replace water pumps every 30K miles is ridiculous. My 3rd water pump in 95K miles is being replaced as I type this right now. The dealership Porsche of Wallingford, CT, has 3 other customer Cayennes now that also need water pumps. Porsche USA and AG/Germany need to issue a 15 year/unlimited miles warranty on this water pump, like theyโ€™ve had to do with window switches, emissions valves, and other parts they have gotten sued for and now have 15 year warranties.

Visibility๐Ÿ”ต Low
VISIBILITY/WIPER

Rearview- back up camera works intermittently. Took it to my mechanic replaced battery and camera, back up camera still works intermittently. Took it to Porsche of Spokane, they said that it was not a safety issue and all cameras would have to be replaced for $16,951.81. I have the receipts.

Other๐Ÿ”ต Low
UNKNOWN OR OTHER

Rear camera and surround views cameras not working intermittently.

Engine/Powertrain๐Ÿ”ต Low
POWER TRAIN

Everytime when vehicle coming to a stop car lurches forward few feets. It just happens when car downshifts from second to first gear transmission pushes you forward few feets, You just need to be very carefull because it can push you into another vehicle or pedastrian. Porsche is aware of it and have a software update in Europe only but not in USA

Engine/Powertrain๐Ÿ”ต Low
POWER TRAIN,SERVICE BRAKES,ENGINE

The car is very jerky, I bought in for engine or transmission mount because the idle shakes the whole car. They said its normal. Which I don't think it's normal.

Electrical๐Ÿ”ต Low
ELECTRICAL SYSTEM

hello i have cayenne 2020. this car has 360 surround view camera but its not working correctly. sometime its working sometimes some comeras not working maybe front maybe rear meybe both. as i read rennlist this is porshe forum everyone has same problem porshe in warranty replace modules or cameras but its not working i think its recall issue please help us.

Engine/Powertrain๐Ÿ”ถ Medium
POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES

When downshifting and just before Coming to a complete stop and vehicle lurches/surges forward even though my foot is on the brake pedal. This happens in every drive mode with or without Autostart/stop engaged. It is Significantly challenging in stop and go traffic because itโ€™s difficult to gage when the car will come to a complete stop. I have to make accommodation for the car lunging forward which is unpredictable because sometimes itโ€™s a subtle surge forward and other times I have no control or idea how far forward the car is going to move. This makes this is especially dangerous when cars are quickly changing lanes in front of me in stop and go traffic during rush hour. Emergency braking DOES not help this! I have experience this. The collision warning Went off in the car and emergency braking was engaged just at the Knick of time! Adverse weather conditions could have easily made that a very bad accident. I should be able to Do normal every day driving And stopping, for example stopping to a red light, or stop and go traffic without having to activate emergency functions in my car and putting myself at unnecessary risk because of a โ€œglitchโ€ with Porsche. This normal every day driving. I returned my car to the dealership who told me itโ€™s normal performance for this car along with. I along with many other owners have researched this and found out that software upgrades have been done to correct this problem which are not available yet in the United States. This issue needs to be resolved immediately to prevent potential accidents.

Electrical๐Ÿ”ต Low
ELECTRICAL SYSTEM

beginning in August 2022, I have had repeated problems with the battery in my 2022 Cayenne. if the car is left sitting for approximately 48 hours, the battery dies and must be jumpstarted. we reported this issue to Porsche immediately and my car has been in with the Porsche service technicians at least three times (August 9, Sept 13, Nov 7) this fall with no success at fixing the problem. (we also had a call telling us to take the car outside for a "software update," which did not work.) we are told this is a problem somewhere in the electrical system and it is affecting other 2020 Cayennes and some 911s. But Porsche has not offered a solution, nor is it being at all proactive in offering assistance or support. we have compensated for the last four months by parking the car in a garage and keeping it on a trickle charger if we are not driving it regularly. However, we were out of town for two weeks over Thanksgiving and the car battery died in spite of being connected to the trickle charger. we had to jump start the car and reset all the car settings. in addition we have had sporadic issues with unlocking and locking the car doors via hand touch. Porsche has been treating this issue as an "inconvenience" rather than what it is - a serious life safety issue. One of the service technicians told me "the car was meant to be driven every day"! I hesitate to drive my car at night because I do not have confidence that the car will start for me on a dark street at night. every day when I come down to drive my car I allow extra time as the car may not start. I have more confidence in my 2013 Toyota Tacoma than in this car in terms of reliability. this is a problem where Porsche has not offered remediation or assistance, nor has it offered a any assistance (I.e., loaner car or any alternative) while my car either been in the shop (for a total of at least two weeks) or has been operating with the (acknowledged) defect.

Electrical๐Ÿ”ถ Medium
ELECTRICAL SYSTEM,UNKNOWN OR OTHER

What component or system failed or malfunctioned, and is it available for inspection upon request? -THE TRUNK How was your safety or the safety of others put at risk? -WHILE THE VEHICLE WAS ON, THE KEY WAS ON TEH VEHICLE AND THE VEHICLE WAS IN MOTION THE TRUNK POPPED OPEN ON IT'S OWN. Has the problem been reproduced or confirmed by a dealer or independent service center? -NO Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -NO

Other๐Ÿ”ต Low
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

I applied the gas pedal & the pedal seemed to stick . The vehicle kept accelerating after I took my foot off that pedal to apply brake . Car would slow when brake applied but immediately accelerated and kept increasing (speed was well over 90 mph & climbing ) when brake was released . This happened 3 times before the โ€œstuckโ€pedal released. Another driver (retired mechanic) had driven the car and had similar experience a week prior and mentioned their experience. I didnโ€™t realize how serious the incident could be. I called dealership but first available service appointment (scheduled) is Feb. 23,2022

Frequently Asked Questions

Are there any recalls for the 2020 PORSCHE Cayenne?

Yes, the 2020 PORSCHE Cayenne has 3 recorded recalls from NHTSA. These recalls cover various components including POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, SEATS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.

Is the 2020 PORSCHE Cayenne safe to drive?

The 2020 PORSCHE Cayenne has 3 recalls. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.

Where can I check if my 2020 PORSCHE Cayenne has open recalls?

You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local PORSCHE dealer.

๐ŸŽฏRisk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Power train

Issue: increases crash or loss-of-control risk

โœ…

If you already own this vehicle: Contact your dealer immediately to confirm power train recall is complete. Recall repairs are always free.

๐Ÿ”

If you are evaluating a used example: Request VIN and verify all power train recalls are completed before purchase.

Campaign:20V271000
2

Seats

Issue: increases occupant injury risk

โœ…

If you already own this vehicle: Contact your dealer immediately to confirm seats recall is complete. Recall repairs are always free.

๐Ÿ”

If you are evaluating a used example: Request VIN and verify all seats recalls are completed before purchase.

Campaign:21V318000
3

Electrical system

Issue: increases crash or loss-of-control risk

โœ…

If you already own this vehicle: Contact your dealer immediately to confirm electrical system recall is complete. Recall repairs are always free.

๐Ÿ”

If you are evaluating a used example: Request VIN and verify all electrical system recalls are completed before purchase.

Campaign:19V735000
๐Ÿ’กVisit NHTSA.gov or contact your PORSCHE dealer to verify recall completion status.

๐ŸงญWhat This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

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If You Own This Vehicle

  • Verify all 3 recalls have been completed using your VIN at NHTSA.gov or through your PORSCHE dealer.
  • If any recalls are open, schedule service immediatelyโ€”recall repairs are always free.
  • Consider setting up VIN-specific alerts to receive notification of future recalls.
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If You're Buying Used

  • Request documentation proving all recalls were addressed before finalizing purchase.
  • Factor potential recall-related service time into your ownership cost estimates.

This page is designed to help you decide, not alarm you.

Compare with Similar Vehicles

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: January 10, 2026.