2021 NISSAN Altima

RE: Formal Demand for Vehicle Repurchase/ Buyback due to Critical Safety Defect- Vehicle Breaking on Its Own While Driving I am writing to file a formal safety complaint and to demand immediate corporate intervention regarding an extremely dangerous mechanical/ADAS defect in my vehicle that Nissan has failed to repair since I purchased it in 2021. My Nissan Altima has serious, ongoing safety issues where the vehicle will unexpectedly and aggressively apply the brakes on its own while I am driving, including on highways and regular roads. This defect happens without my input, without warning, and creates a major risk of being rear-ended, losing control of the vehicle, or causing a serious accident. This issue is Not minor. It is a life-threatening malfunction that makes the vehicle unsafe to operate. I have taken the vehicle to authorized Nissan dealerships for diagnosis and repair on multiple occasions: Repair Dates 2021-2025 at Passport Nissan of Alexandria 150 S Pickett St Alexandria, VA Location Despite these visits, the problem continues. Nissan’s failure to diagnose or repair this critical break/self-braking issue over several years constitutes: •Failure to remedy a known safety defect •Breach of warranty •Violation of consumer protection laws •Negligence regarding driver and public safety A vehicle that breaks on its own, especially at highway speeds – is not safe, not reliable, and not roadworthy. Because Nissan has had more than a reasonable opportunity since 2021 to correct this defect and has failed to do so, I am demanding that Nissan: 1.Buy back the vehicle at an amount equal to the remaining loan balance. I do not want to do any upgrade trade ins. This situation has gone on for years and the vehicle is now a clear danger to me and the public and my two minor children who ride in the car with me. I am requesting immediate action and a good-faith resolution.

The Automatic Emergency Braking (AEB) system in my 2021 Nissan Altima SR frequently malfunctions. The forward radar sensor, located behind the front grille, becomes easily obstructed by normal road dirt or weather conditions. When this happens, the system falsely detects obstacles and engages braking or gives collision warnings even when the road ahead is clear. This places my safety and the safety of others at risk because the vehicle can suddenly slow or stop without cause, increasing the chance of a rear-end collision. To avoid false activations, I must disable the AEB system every time I drive, which defeats the purpose of having this federally mandated safety feature. The problem is ongoing and repeatable. Warning lights and collision alerts appear when the sensor is dirty or misreading conditions. Nissan dealerships have acknowledged this issue through Technical Service Bulletins, but there is no permanent fix and no recall. The malfunction has not been resolved by the manufacturer and continues to pose a safety hazard.

The contact owns a 2021 Nissan Altima. The contact stated while driving 45 MPH, the brakes independently activated, and the rear of the vehicle fishtailed. The contact stated an unknown warning light showing an image of the rear of the vehicle was briefly illuminated. In addition, the contact stated that the driver's side front seat frame was fractured, and the seat was loose. The vehicle was taken to the dealer; however, the brake failure was not duplicated. The contact was informed that the driver's side front seat rack was fractured and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to several dealers; however, the brake failure was not duplicated. The contact was afraid to continue driving the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair for the driver's side front seat rack was not covered under warranty or any special programs. The failure mileage was approximately 41,000.

Rear Crash warning comes on when stopped at light , or when car is put in reverse and nothings there . also wiper refill warning. stays on even when full. Has been reported to dealership more than once also hear clicking at speeds over 50 mph.