2020 MERCEDES-BENZ GLE-Class

Recalls, Specs & Safety Report

Expert Verdict
ℹ️Average Safety Profile

This 2020 model shows average reliability, primarily driven by 0 recall affecting the various systems system.

Key Factor:various systems recalls

📋Why This Matters

A clean recall record is a positive signal for both safety and ownership costs. Vehicles with no known defects typically qualify for lower insurance premiums and face fewer unexpected repair expenses.

When negotiating insurance rates, a documented history of zero manufacturer recalls can support your case for preferred pricing.

Focus Area:clean safety record
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Expert Analysis

The 2020 GLE-Class analysis highlights key safety metrics.

Safety & Reliability Score

95/100

Score Breakdown

Recall Impact-0
Complaint Impact-5
Investigation Impact-0

Technical Specifications

Key specifications for the 2020 MERCEDES-BENZ GLE-Class

Model Year2020
MakeMERCEDES-BENZ
ModelGLE-Class
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan20
NEWProduction
Aug20
ISSUEFirst Report

Consumer Complaint Analysis

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Most Reported Issue

29 complaints (29% of total)
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Complaint Trend

Stable
No trend data

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 100 consumer complaints by severity level.

🟠High
15(15%)
🟡Medium
14(14%)
🟢Low
71(71%)

Mileage Failure Analysis

⚙️Engineering Insight

Based on consumer reports, issues for this vehicle tend to peak around the 40k-60k mileage range. The average reported failure mileage is 44,864 miles.

📊 Mileage data extracted from 31 of 100 complaints (31% coverage)
0-20k
7 reports (23%)
20k-40k
6 reports (19%)
40k-60k
8 reports (26%)
60k-80k
7 reports (23%)
80k-100k
0 reports (0%)
100k+
3 reports (10%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

No Recalls Found

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Zero Defect Certification

2020 MERCEDES-BENZ GLE-Class

Exceptional News! As of January 2026, the 2020 MERCEDES-BENZ GLE-Class has recorded 0 safety recalls.

This distinction places it in the top tier of vehicle safety reliability for its model year.

🛡️ Proactive Safety Maintenance Guide

Even with a perfect recall record, regular maintenance safeguards your vehicle's reliability. Our experts recommend monitoring these systems:

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Brake System HealthInspect pads and fluid levels every 12,000 miles to ensure stopping power.
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Electrical & BatteryTest battery load annually; modern electronics are sensitive to voltage drops.
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Visibility ComponentsReplace wiper blades every 6-12 months and polish clouded headlights.
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Tire & Wheel CheckRotate tires every 5,000 miles and check TPMS sensors for accuracy.

NHTSA Investigations

0 investigations

No active investigations for this vehicle.

Consumer Complaints

100 total complaints

Consumer-reported issues submitted to NHTSA for 2020 GLE-Class.

Common Reported SymptomsAI Analysis

Warning29%
Check Engine Light15%
Fire12%
Acceleration Issues11%
Battery11%
Leak9%
Accident8%
Stall7%
Display6%
Engine/Powertrain⚠️ High
ENGINE AND ENGINE COOLING

The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The check engine warning light was illuminated. In addition, the contact stated that while the vehicle was stopped, the vehicle was idling low. The vehicle was taken to a local dealer, where it was diagnosed with a misfire in cylinder #4. The vehicle was not repaired. Upon further investigation, the contact related the failure to a NHTSA recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Engine/Powertrain🔵 Low
ENGINE

Cylinder head is defective and needs replacing. It is at the dealer for service at the tune of $7700. The car will not accelerate and sounds like it is in the wrong gear. Upon searching the Internet it seems like there are tons as in 1000’s of 2020, 2021 and 2023 Mercedes GLE 350s all having the same problem. There should be a recall as most cars are seeing this problem at 20,000 to 30,000 miles and at times when it is replaced, it turns around and happens again. Starting misfiring in October and continued to get worse.

Safety Systems🔵 Low
BACK OVER PREVENTION

The main multimedia screen in the car has failed and is malfunctioning. Rear view parking camera only works some of the time. No access to temperature control. No access to navigation. No access to multimedia. The lack of functioning camera system has put myself and others at risk during parking and driving. This has been reported as a recall in the past (NHTSA 21V354, MBUSA Campaign 2021080009) and has been reportedly completed. My concern is that this repair/fix dis not sufficiently address the root of this issue and now the problem has returned.

Engine/Powertrain🔵 Low
ENGINE

Check engine light came on September 2025 and the initial diagnosis was for mixture formation (cylinder 3) is irregular. Issue with the GLE 350 years 2020 to 2022 (from what I saw online) is the engine has an issue with a faulty cylinder head. This issue while driving causes the car to shake. This faulty cylinder has been confirmed by the Mercedes Benz service shop.

Engine/Powertrain🔵 Low
ENGINE

Engine Cylinder Head Failure on CPO Mercedes-Benz GLE 350 Vehicle Information: •Make: Mercedes-Benz •Model: GLE 350 •Year: 2020 •Mileage at time of issue: 90,000 Summary of Complaint: The vehicle experienced a premature cylinder head failure, resulting in significant engine damage and repair costs. There were no prior warning lights or diagnostic codes indicating a problem before the failure occurred. The malfunction caused sudden performance issues, including rough idling, misfiring, and loss of power. Details of the Incident: While operating the vehicle under normal driving conditions, the engine began to run roughly and lost power unexpectedly. Diagnostic testing revealed that the cylinder head had failed, which appears to be a mechanical or manufacturing defect rather than wear and tear. The repair estimate from the dealership was approximately $8,900, which is disproportionately high for a vehicle of this age and mileage. Safety Concerns: This type of failure could lead to sudden engine shutdown or loss of power while driving, posing a safety risk to occupants and other drivers on the road. Manufacturer Case Reference: This issue has also been reported to Mercedes-Benz under case number 18281587. Additional Information: After research, it appears that other Mercedes-Benz GLE owners have reported similar issues related to engine component failures, suggesting this may be a broader quality or manufacturing issue that warrants investigation. Requested Action: Requesting that NHTSA investigate potential defects in the engine or cylinder head assembly for the 2020 Mercedes-Benz GLE 350 and determine whether a recall or service bulletin is appropriate.

Electrical⚠️ High
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER

The air conditioning in my 2020 Mercedes-Benz GLE SUV has failed due to a refrigerant (freon) leak, leaving the system unable to cool and properly defrost the windshield. This is not an isolated issue—many other GLE owners have reported the same failure on forums and blogs, suggesting a widespread defect. NHTSA has already issued Recall No. 23V177000 (March 2023) for improperly installed A/C drain hoses in 2020–2021 GLE/GLS models, which created water intrusion, electrical shorts, fire risk, and failures of critical systems (eCall, unlocking, limp mode). In addition, a Mercedes-Benz Technical Bulletin dated August 5, 2024 (NHTSA MC-11000597-0001) specifically identifies evaporator refrigerant leaks as a frequent cause of A/C failure. Safety Concerns Loss of cabin cooling in hot weather poses risk of driver fatigue or heat-related illness. Defogging/defrosting may fail in humid conditions, creating visibility hazards. Prior related A/C defects have been tied to short circuits and electrical risks. Consumer Impact This defect has created significant hardship. The A/C failure occurred far earlier than expected for a premium vehicle, leaving me with high out-of-pocket repair estimates. The lack of cooling makes the car unsafe and uncomfortable to drive in hot weather, and the inability to properly defog/defrost windows compromises visibility. I purchased a Mercedes-Benz with the expectation of reliability and safety, and this known defect has undermined that trust. Requested Action Mercedes-Benz should cover the repair costs for affected vehicles, and NHTSA should investigate whether an expanded recall is necessary to include A/C evaporator refrigerant leaks as part of the broader HVAC system defect.

Electrical🔵 Low
ELECTRICAL SYSTEM,LANE DEPARTURE

Wire harness need to be replaces car is under 100k miles and the same issue has been recalled cla250 gla models with the same engine. Current model GLE is not under recall but has the same issue with the electrical issue “oil pump vavle connector fault” which cause engine light .

Engine/Powertrain🔵 Low
ENGINE

I am writing to express serious concern regarding a potentially dangerous mechanical issue with my Mercedes GLE 350. The vehicle has experienced a complete cylinder head failure, requiring an estimated $7,000 repair. Both an independent service center and an authorized Mercedes service center have confirmed this diagnosis. During the inspection process, Mercedes conducted two diagnostic tests—one costing $250 and a second costing $700—before determining that the cylinder head must be replaced. I was informed by the Mercedes service advisor that the company is aware this issue has affected other GLE 350 vehicles; however, no recall has been issued to date. This failure presents a significant safety risk. The vehicle suddenly loses power without warning, and acceleration becomes severely limited, often not exceeding 20–40 mph even when pressing the accelerator fully. The check engine light illuminates at the time of power loss, leaving the driver unable to maintain safe highway speeds or merge with traffic—posing a serious hazard to both the driver and others on the road. Given that this appears to be a known issue, I am requesting immediate review and investigation by Mercedes-Benz. A recall or formal service campaign should be considered to address this potentially dangerous defect and to ensure the safety of all affected drivers. Thank you for your prompt attention to this matter.

Engine/Powertrain🔵 Low
FUEL SYSTEM, GASOLINE

The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 79,000.

Safety Systems🔵 Low
AIR BAGS

Air bag warning light

Frequently Asked Questions

Are there any recalls for the 2020 MERCEDES-BENZ GLE-Class?

No, the 2020 MERCEDES-BENZ GLE-Class currently has no recorded recalls from NHTSA.

Is the 2020 MERCEDES-BENZ GLE-Class safe to drive?

The 2020 MERCEDES-BENZ GLE-Class has no active recalls, which is a positive safety indicator. Always maintain regular service intervals for optimal safety.

Where can I check if my 2020 MERCEDES-BENZ GLE-Class has open recalls?

You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local MERCEDES-BENZ dealer.

🧭What This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

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If You Own This Vehicle

  • No active recalls are recorded, but maintain regular service intervals and report any unusual symptoms to NHTSA.
  • Consider setting up VIN-specific alerts to receive notification of future recalls.
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If You're Buying Used

  • Request documentation proving all recalls were addressed before finalizing purchase.
  • Factor potential recall-related service time into your ownership cost estimates.

This page is designed to help you decide, not alarm you.

Compare with Similar Vehicles

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: January 10, 2026.