2020 MERCEDES-BENZ GLA-Class
Recalls, Specs & Safety Report
This 2020 model shows excellent reliability, primarily driven by a clean safety record with zero recalls and minimal consumer complaints.
Why This Matters
A clean recall record is a positive signal for both safety and ownership costs. Vehicles with no known defects typically qualify for lower insurance premiums and face fewer unexpected repair expenses.
When negotiating insurance rates, a documented history of zero manufacturer recalls can support your case for preferred pricing.
Expert Analysis
The 2020 GLA-Class analysis highlights key safety metrics.
Safety & Reliability Score
Score Breakdown
Technical Specifications
Key specifications for the 2020 MERCEDES-BENZ GLA-Class
Safety History Timeline
Consumer Complaint Analysis
Most Reported Issue
Complaint Trend
Safety Incidents
Complaint Severity Distribution
Breakdown of 8 consumer complaints by severity level.
Mileage Failure Analysis
Based on consumer reports, issues for this vehicle tend to peak around the 0-20k mileage range. The average reported failure mileage is 43,400 miles.
No Recalls Found
Clean Safety Record Verified
2020 MERCEDES-BENZ GLA-Class
Exceptional News! As of January 2026, the 2020 MERCEDES-BENZ GLA-Class has recorded 0 safety recalls.
This distinction places it in the top tier of vehicle safety reliability for its model year.
🛡️ Proactive Safety Maintenance Guide
Even with a perfect recall record, regular maintenance safeguards your vehicle's reliability. Our experts recommend monitoring these systems:
No active investigations for this vehicle.
Consumer-reported issues submitted to NHTSA for 2020 GLA-Class.
Common Reported SymptomsAI Analysis
Had just gotten on the expressway, when a loud gunshot noise was heard. Out of fear, I ducked down, thinking it had actually been one. However, I heard a lot of wind coming in as if a window was down, when I look up, majority of my panoramic sunroof was gone. No messages or warnings appeared on the dash, and I pulled over to document photos and videos. The shade below the sunroof was not damaged, seems to be an internal force that made it explode and shatter into a thousand pieces.
Problem has been confirmed by dealer that the rear differential assembly needs to be replaced. This is a very common defect with gla250’s. It been recalled in the past and Mercedes Benz is putting many drivers at risk. The estimated to replace is $6100! Mercedes Benz corporation refuses to replace the part only offering $1300. That is submission that they are aware something is wrong. I don’t feel safe driving a 2020 car. There have been many class action suits but there needs to be another investigation and recall which MB knows there is a problem and hazard
The contact owns a 2020 Mercedes-Benz GLA250. The contact stated that while driving 35-40 MPH, the check engine warning light illuminated. There was an abnormally loud rumbling sound heard. The contact pulled over and restarted the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the fuel injectors needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to TSB No: 2022030003. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 86,000.
My Mercedes Benz GLA250 has a faulty rear differential and began shuddering and driving poorly when it had 44K miles on it. This is a very premature failure as diagnosed by two repair shops and is happening to thousands of this model Mercedes Benz. The damage can be catastrophic if continued to be driven as the differential metal continues to deteriorate and possibly have metal shavings travel into the engine. I was told initially by Mercedes Benz it was bad tires! I replaced the tires and the shuddering became worse. I searched for the problem myself on the internet as the problem continued to worsen and countless people are complaining, saying it’s the rear differential. The cost is between $4K and $5K to replace.
Strong “gas odor” upon entering car And continues despite opening all windows to ventilate-also on one time occasion - sudden deceleration And “surging speed” alternately While cruising- it feels that the car Will “stop” and it’s worrisome that I may be “hit “ by the vehicle behind me- also several “dashboard warning lights” different messages just “flashed” which also caused some “Panic” on me- brought the car to the shop- all they did ABS sensor replaced- no other issues noted- I read from MB owners forums about MB Recalls about same issues NHTSA 21V-961 NHTSA 23V- 445
1. POWER STEERING: STEERING WHEEL WENT OUT ON A FREEWAY ALMOST CAUSING MASSIVE COLLISION (this has happened twice) 2. Car Jerkiness: reported this to MBZ of San Rafael for 2 years (went into shop 10+ times for same issue and not resolved. It lunges forward while driving. This also is a safety issue almost causing me to hit a pedestrian 3. Vehicle Not opening 4. Vehicle Overheating 5. Faulty Wiring 6. Screen Black out
Transmission problem. On several occasions while driving, the car has lurched to a stop because gear changed suddenly from Drive to Park. At other times, the engine revvs and slows when it suddenly switches from Drive to "M1." After stopping, it goes back to "D" on its own. Serious safety issue, as I can get rear ended in traffic, or cause an accident for stopping without notice. I have one photo of the sudden transmission switch to M1 (today). Car has been towed to Mercedes service department; no other inspection yet. No warning lamps. Only that it is happening more frequently.
TL* THE CONTACT OWNS A 2020 MERCEDES-BENZ GLA250. THE CONTACT STATED THAT THE VEHICLE FAILED TO START FROM THE CELL PHONE. THE CONTACT TRIED A COUPLE OF TIMES AND STARTED THE VEHICLE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AND MADE A STOP IN TRAFFIC, THE VEHICLE STALLED AND THE DASHBOARD ILLUMINATED ALL KINDS OF WARNING LIGHTS AND THE VEHICLE DID NOT MOVE. THE SOS SYSTEM ALERTED THE MANUFACTURER WHO SENT A TOW TRUCK. THE VEHICLE WAS TOWED TO THE MERCEDES-BENZ OF ATLANTIC CITY DEALER, LOCATED AT 6623 BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIAN CONTACTED MERCEDES IN GERMANY AND WAS TOLD THAT THE FAILURE COULD BE DUE TO A LOOSE WIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A BUY-BACK ON THE CONDITION THE CONTACT WOULD PURCHASE ANOTHER VEHICLE FROM THE DEALER. THE CONTACT DECLINED THE OFFER. THE FAILURE MILEAGE WAS APPROXIMATELY 200. THE VIN WAS NOT PROVIDED.
Frequently Asked Questions
Are there any recalls for the 2020 MERCEDES-BENZ GLA-Class?
No, the 2020 MERCEDES-BENZ GLA-Class currently has no recorded recalls from NHTSA.
Is the 2020 MERCEDES-BENZ GLA-Class safe to drive?
The 2020 MERCEDES-BENZ GLA-Class has no active recalls, which is a positive safety indicator. Always maintain regular service intervals for optimal safety.
Where can I check if my 2020 MERCEDES-BENZ GLA-Class has open recalls?
You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local MERCEDES-BENZ dealer.
What This Means for You
This clean safety profile is particularly valuable for risk-averse buyers and families prioritizing reliability.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
If You Own This Vehicle
- No active recalls are recorded, but maintain regular service intervals and report any unusual symptoms to NHTSA.
- Consider setting up VIN-specific alerts to receive notification of future recalls.
If You're Buying Used
- Request the VIN before purchase and verify recall status at NHTSA.gov.
- This model year shows favorable reliability metrics compared to alternatives.
This page is designed to help you decide, not alarm you.