2021 MAZDA Mazda3

I was driving when all the sudden there was a loud bang sound. The differential housing cracked. The when awd is demanded the rear diff was was locking up instead of engaging. Luckily we were just on city streets and not on the highway as this rear wheel locking up could cause a crash. Mazda wasn't very helpful with the replacement. Luckily I had a aftermarket warranty but it only paid for a used replacement, which is also failing. I have read lots of stories of this rear differential failure across all types of Mazda's from this era and really wish they would do the correct thing and resolve the problem.

During the incident, the vehicle exhibited an uncontrollable malfunction—the steering wheel suddenly jerked sharply to the right while accelerating violently, leaving me unable to steer or brake effectively, the car was looking forward. The car ultimately came to a stop upon colliding with a truck parked diagonally in front of me. After impact, I observed that the front tires remained stuck in a turned-right position, with the steering wheel also locked in that position. This was not an isolated event. Multiple reports from Mazda owners describe similar experiences with their vehicles unexpectedly veering to the right and accelerating without driver input. Given these recurring reports and my own experience, I strongly suspect that a manufacturing defect—whether mechanical, electronic, or software-related—may have contributed to this accident.

The thermostat malfunctioned on this vehicle, resulting in the thermostat remaining open and providing excess coolant to the engine, which in turn damaged internal components of the engine (compromises safety), decreased fuel economy, increased emissions (compromised safety), and decreased the life of the engine within the vehicle. It is available for inspection upon request. The vehicle has been inspected by an independent mechanic and will be inspected by the Mazda dealership in 7 days. There were no prior warnings until the engine malfunction notice appeared, the vehicle began to make jolts and stuttering sounds, and the temperature gauge within the vehicle failed to rise to optimal range. As this occurred while the vehicle was in use (safety concern), though I was pushing the gas there would be delayed response due to improper temperature, which increased the risk for an accident to occur.

My 2021 Mazda 3 was bought used in August 2023 and is about a year old in my possession. it has been at the Mazda dealership for repairs multiple times since August 2023. it dangerously stalls and hesitates when trying to accelerate from a stop position. When the brake pedal is released and I start to accelerate like merging onto highways,the car rumbles or shakes slightly and then shuts off. I Came across a review online that had the exact same problem and it stated a PCM update solved the issue. I have been to the dealer frequently since purchased and they kept my car for over a week and claimed they could not reproduce the customers complaint and there is no diagnostic code generated. There is Frequent parking light malfunction alerts, switch operation not accepted alerts, Brake alerts on desolate roadways I believe this vehicle behavior is dangerous on multiple levels, but the dealer Refused to remedy the complaint or give me copies of the papers that I signed, stating they are only for the dealership. I also received a notice in the mail for a class action settlement for faulty fuel pump used in MAZDA vehicles but not the 2021 Mazda 3 although it displays the same Dangerous behavior. So between the faulty fuel pump or required PCM update the vehicle is questionable to drive safely under certain circumstances. The dealer inferred I should have purchased a used certified Mazda from them instead. Thanks