2020 LINCOLN Nautilus

Hard shift stuttering when driving About 30000 miles ago Called Lincoln they said $150 to diagnose it No warning lights

Transmission complete failure. It is available at the dealer. Where I had it towed. Went out on highway. Everyone using the turnpike highway was in danger. Slowed vehicle to little more than idle speed, in road construction. Little rough being slowed from 75mph to 10 mph. One dealer diagnosed it. I had it towed to the original dealer after having it towed to the closest dealer. Warning light came on during the turnpike travel. Limited access highway. October 19, 2025

Transmission bucking and slow under 40 mph. brought to dealers attention. Car only 5 years old. Diagnostics resulted in internal fault , excessive slippage and torque converter chatter. Told that I could easily breakdown at any time if transmission not replaced.!!!! No warnings or messages. Occurring approx 2 months. Noted a class action investigation into this issue on 2020 Nautilus !

Car jerks/ shifts hard up to 35 miles per hour.

2/4/25 purchased 2020 Nautilus from Dick Hannah Jeep Vancouver, WA 3/12/25 I noticed some issues developing with uneven revving. Inconsistent in cruise control, feeling like the road is bumpy. Also revving up to 3,000 RPM when breaking to stop. 3/28/25 Kendall Ford did software update issues still happening, they said it's adaptive learning and needs time to adjust to my style of driving. Made appointment for Courtesy Lincoln. 4/8/25 - 4/26/25 Courtesy Lincoln let me know on the 10th transmission needed to be replaced, so they ordered parts which arrived 4/14. Time passed and I finally had to check in 4/22 to be told it was in the shop now. When I asked if there had been a delay, they said the transmission technician quit. Things happen, but communication goes a very long way when rentals and/or loaners are coming out of my pocket. I picked up finally 4/26, and immediately noticed it still had the same issues. 4/26/25 Immediately noticed the issues were not fixed. 5/19/25 Finally got back in for a recheck. They did some software/transmission updates and explained adaptive learning, so give it time to re-learn. 6/4/25 Began trying to get it back to the shop, as nothing was changed or better 6/25/25 Finally got it back in to be diagnosed with a bad torque converter 7/28/25 Picked up with the same issues 8/28/25 Finally back to shop to be told there is nothing wrong with it. It is normal for it to rev so high it is battling me braking at stop lights/signs. I am going back next week to have them check the EVAP, as there is also an issue with putting gas in. It stops the pump after a couple of dollars. I have to continue to rearrange the nozzle until it is happy, so I am hoping that may also have something to do with the uneven revving and down shifting. I may call to speak with another Lincoln service manager to possibly get a 2nd opinion. I have asked for the last 2 service records a few times, but have not gotten them.

The contact owns a 2020 Lincoln Nautilus. The contact stated that while driving at slow speeds in stop-and-go traffic, the vehicle jerked abnormally. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

The contact owns a 2020 Lincoln Nautilus. The contact stated while driving downhill at 55 MPH with the cruise control activated, the vehicle failed to maintain the set speed and accelerated to 70-75 MPH. The vehicle was taken to the dealer, and the contact was informed that the vehicle had standard cruise control; not adaptive cruise control that could automatically apply the brakes while driving and maintain the set speed. The vehicle was then taken to Ellsworth Ford, Inc. (424 Industrial Rd, Ellsworth, WI 54011), where an unknown repair was performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000.

When I took the vehicle in for service, I had to replace all 20 lug nuts as the dealer service department reported they were "swollen" and they were unable to complete the tire rotation. This also poses a safety risk as if I had a flat tire, I could not get them off to change a tire. They could also break causing stress on others and cause a wheel to come off of the vehicle. I was advised that this is a common problem with Ford/Lincoln vehicles, however there didn't seem to be any warranty coverage or safety recalls. If this is a common problem or some type of defect, it seems that I should not have had to spend $240 to replace them.

When taking off from stop light or stop sign between the speed of 35-45 the car feels like it’s seizing!