2020 KIA Soul

Recalls, Specs & Safety Report

Expert Verdict
ℹ️Average Safety Profile

This 2020 model shows average reliability, primarily driven by 1 recall affecting the engine system.

Key Factor:engine recalls

📋Why This Matters

Powertrain issues affect both daily reliability and long-term ownership costs. Unexpected stalling creates inconvenience at best and safety hazards at worst.

Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.

Focus Area:powertrain reliability
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Expert Analysis

The 2020 Soul analysis highlights key safety metrics.

Safety & Reliability Score

87/100

Score Breakdown

Recall Impact-8
Complaint Impact-5
Investigation Impact-0

Technical Specifications

Key specifications for the 2020 KIA Soul

Model Year2020
MakeKIA
ModelSoul
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Jan20
NEWProduction
Jan20
RECALLRecall Issued
Mar24
ISSUEFirst Report

Consumer Complaint Analysis

⚠️

Most Reported Issue

37 complaints (37% of total)
➡️

Complaint Trend

Stable
No trend data

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 100 consumer complaints by severity level.

🟠High
18(18%)
🟡Medium
33(33%)
🟢Low
49(49%)

Mileage Failure Analysis

⚙️Engineering Insight

Based on consumer reports, issues for this vehicle tend to peak around the 100k+ mileage range. The average reported failure mileage is 75,283 miles.

📊 Mileage data extracted from 44 of 100 complaints (44% coverage)
0-20k
5 reports (11%)
20k-40k
6 reports (14%)
40k-60k
7 reports (16%)
60k-80k
7 reports (16%)
80k-100k
6 reports (14%)
100k+
13 reports (30%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

🛠️ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

ENGINE

Official Safety Recalls (1)

Campaign: 21V259000

ENGINE

Summary

Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

Consequence

A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Remedy

Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Kia Motors America

NHTSA Investigations

0 investigations

No active investigations for this vehicle.

Consumer Complaints

100 total complaints

Consumer-reported issues submitted to NHTSA for 2020 Soul.

Common Reported SymptomsAI Analysis

Warning37%
Stall32%
Check Engine Light31%
Leak11%
Burn10%
Battery8%
Acceleration Issues8%
Noise8%
Fire8%
Crash/Accident6%
Engine/Powertrain⚠️ High
ENGINE,FUEL/PROPULSION SYSTEM

The car is frying my battery. I had a Duralast Platinum that should last approx 4 years. It killed one at 26 months. I replaced it, free of charge per the warranty, and 6 months later the brand new one is testing low again. Also, at 127k miles a flashing check engine light came on, I took it for a pre-check at a local shop and the tech identified that there was 0 oil in the reservoir. I had him change the oil just so I could get it out of there and took it into the dealership a day later. After charging me $250 for a diagnostic the dealerships response was that the cylinder walls and piston rings were damaged causing excessive oil consumption and that I need to replace my engine. $9,000 for a new engine at 127,000 miles is ridiculous. Apparently just about every other model but mine was recalled. I had to take it in for a recall last year.

Engine/Powertrain🔵 Low
POWER TRAIN

Vehicle transaxle will start or feel like is slips and wont go pass 40mph on the highway and has become a safety concern. This started about a week ago and continues. No lights on dash and dealer claims they cant duplicated concern. On the way to the dealer it was doing it and when we pickup the vehicle started doin again less than a mile from dealer. They charge for diag and the car is under warranty. I went back to drop off vehicle and they are refusing to take the vehicle in. I have contacted Kia prior to the visit and will contact them next Monday.

Other⚠️ High
UNKNOWN OR OTHER

I'd been having issues where the entirety of my oil reservoir would burn off before I was due for an oil change, which would result in my car having issues starting and running while driving on the road. I've had two separate mechanics not associated with Kia that have told me to take it to Kia and have told me about recalls on my vehicle for the same issues I'm having. I took it to Kia multiple times about the issue, and was given a 1000 mile oil consumption test which passed and then was told that there's nothing they could do for me as I passed the consumption test so in their eye's there isn't a problem.

Engine/Powertrain🔶 Medium
ENGINE,FUEL/PROPULSION SYSTEM

Car is suddenly stalling without warning during idling or slow acceleration. No check engine light initially appears. When the stall happens a check engine light comes on. When the car restarts there is not a check engine light. Car will sometimes mar a funny sound like a loud fan and jerking motion before acting “normal” but when idling at a light again will suddenly turn off. Car will start back up again, no warning lights, no check engine, etc. when doing a read of the computer there are no codes to determine any issues.

Engine/Powertrain🔵 Low
POWER TRAIN,ENGINE

The engine began to sound like it was missing or sputtering. This occurred for a short period of time, and then the sound stopped. The next day the sound started again, shortly after engine seized while driving which created a very dangerous situation. After about 10 minutes the vehicle restarted, was making a sputtering noise, and was driven a short distance into a parking lot. Still, no warning lights appeared on the dashboard, vehicle was towed to a KIA dealership. At the dealership, 4 days later, We were told that the vehicle was completely out of oil. The check engine light, nor the oil icon, came on at any time. There was no evidence of an oil leak of any kind. There has been no damage to the vehicle. The vehicle has received regular oil changes either at a dealership or at a business that supplies oil change services. The engine seizing, really with no warning, created a dangerous situation.

Engine/Powertrain🔶 Medium
ENGINE

Component that failed: The engine (2.0L Nu MPI) suffered a sudden internal mechanical failure. A connecting rod broke and punctured through the engine block. The failure was catastrophic and occurred without any warning lights, oil pressure warnings, overheating messages, or performance symptoms beforehand. Safety risk: The vehicle stalled instantly and lost all power while I was driving, which put my safety at risk. A sudden engine failure at speed can cause loss of control, a crash, or the inability to move the vehicle off the roadway. This type of failure is a serious safety hazard. Inspection and confirmation: The failure was confirmed by Kia of Riverdale on November 13, 2025. Their mechanic documented that the engine rod blew through the block due to internal damage. The dealer stated the vehicle is no longer drivable and needs a full engine replacement. Manufacturer response: Kia declined assistance because I am the second owner and the warranty has expired, even though this type of failure is consistent with known engine defects in Kia’s 2.0L engines involving connecting rods, oil starvation, and internal bearing failures. Kia did not inspect the vehicle beyond the dealership diagnosis and did not offer goodwill repair. Warning signs before failure: None. No warning lamps, noises, or messages appeared prior to the incident. The engine failed suddenly without any advance symptoms. Best assessment of cause: Based on the dealer inspection and Kia’s documented history of engine defects, the failure appears related to the same connecting rod and internal lubrication issues affecting similar Kia engines from nearby model years. Although my VIN is not currently included in an active recall, the mechanical failure matches the defect patterns described in existing Kia engine recalls. The vehicle remains unsafe and completely inoperable.

Engine/Powertrain⚠️ High
ENGINE

On my morning commute the engine light popped up and I started feeling a rumbling in my car when idle and gliding after accelerating. I suspect the issue is consistent with the recall for 2.0L Nu MPI engine due to a fire risk caused by faulty piston oil rings. Some sources say this is for 2020-2023 models and others report it being 2021-2023 so I am unsure if my car falls under this recall or perhaps this recall needs to be expanded.

Engine/Powertrain🔵 Low
ENGINE

The check engine light came on and took in to have checked and am told I need a whole new engine. When Kia is contacted they are saying that they do not honor 100,000 mile warranty as I am not the first owner. I would like this to be honored because it is ridiculous that an engine would fail this soon. I have kept up on all oil changes and services since I have owned the vehicle

Engine/Powertrain🔶 Medium
ENGINE

The engine stalled. I was in a left turning lanev(which there's 2 left turning lanes and I was in the far left turning lane when the vehicle stalled and I had to get out in heavy traffic and push the vehicle to the gas station to the right of me. Cars were coming so close to me and I was so scared) I've spoken to the dealership and they said twice that someone would call me but no one has yet. The engine light came on and when I pressed the gas to go, it wouldn't move. Once I got the vehicle into the gas station, a gentleman told me to let it sit for 5 minutes and turn it back on. I did, the vehicle started but, would only allow me to drive around 35 mph until I was able to park it back in my driveway. Im terrified to drive it now.

Engine/Powertrain🔵 Low
ENGINE

While I was parked, I got into the vehicle inserted the key and turned the vehicle on as it was started five seconds later the vehicle shut off instantly and the check engine light came on. I tried to keep starting the vehicle a couple of times. When it finally started, I had no warning lights on the dashboard so I took it a parts store who checked it out with a handheld diagnostic machine. The results were nothing was showing wrong. Everything was okay. They said it could be a glitch in the computer system and to follow up with dealership if problem persist

Frequently Asked Questions

Are there any recalls for the 2020 KIA Soul?

Yes, the 2020 KIA Soul has 1 recorded recall from NHTSA. These recalls cover various components including ENGINE.

Is the 2020 KIA Soul safe to drive?

The 2020 KIA Soul has 1 recall. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.

Where can I check if my 2020 KIA Soul has open recalls?

You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local KIA dealer.

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Engine

Issue: presents fire risk under certain conditions

If you already own this vehicle: Contact your dealer immediately to confirm engine recall is complete. Recall repairs are always free.

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If you are evaluating a used example: Request VIN and verify all engine recalls are completed before purchase.

Campaign:21V259000
💡Visit NHTSA.gov or contact your KIA dealer to verify recall completion status.

🧭What This Means for You

This information is especially relevant for drivers who rely on stop-and-go traffic or frequently use auto start-stop systems.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

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If You Own This Vehicle

  • Verify all 1 recalls have been completed using your VIN at NHTSA.gov or through your KIA dealer.
  • If any recalls are open, schedule service immediately—recall repairs are always free.
  • Consider setting up VIN-specific alerts to receive notification of future recalls.
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If You're Buying Used

  • Request documentation proving all recalls were addressed before finalizing purchase.
  • Factor potential recall-related service time into your ownership cost estimates.

This page is designed to help you decide, not alarm you.

Compare with Similar Vehicles

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: January 10, 2026.