This 2021 model shows average reliability, primarily driven by 3 recalls affecting the power train system.
Key Factor:power train recalls
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Standard Safety Record
The 2021 Cherokee maintains a standard safety record for JEEP, with 3 recalls documented.
3 recalls for this vehicle4.0 avg. recalls per vehicle (brand)
๐Why This Matters
Understanding recall history helps predict future ownership costs. Each unaddressed issue represents potential repair expenses.
Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.
Focus Area:general reliability
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Expert Analysis
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Recall Trend:No Change in recalls
โ ๏ธ
Primary Risk Area:Warning
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Vs Brand: Better than avg (4.0)
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Summary:
Safety & Reliability Score
66/100
Score Breakdown
Recall Impact-24
Complaint Impact-5
Investigation Impact-5
Technical Specifications
Key specifications for the 2021 JEEP Cherokee
Model Year2021
MakeJEEP
ModelCherokee
Fuel TypeGasoline
Body ClassPassenger Vehicle
Safety History Timeline
Scroll for more โ
Jan21
NEWProduction
Jan21
RECALLRecall Issued
Apr21
RECALLRecall Issued
Oct21
ISSUEFirst Report
Apr23
INVInvestigation Opened
Aug24
RECALLRecall Issued
Consumer Complaint Analysis
โ ๏ธ
Most Reported Issue
26 complaints (26% of total)
โก๏ธ
Complaint Trend
Stable
No trend data
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Safety Incidents
No critical incidents
Complaint Severity Distribution
Breakdown of 100 consumer complaints by severity level.
๐ High
13(13%)
๐กMedium
28(28%)
๐ขLow
59(59%)
Mileage Failure Analysis
โ๏ธEngineering Insight
Based on consumer reports, issues for this vehicle tend to peak around the 20k-40k mileage range. The average reported failure mileage is 46,027 miles.
๐ Mileage data extracted from 29 of 100 complaints (29% coverage)
0-20k
5 reports (17%)
20k-40k
9 reports (31%)
40k-60k
6 reports (21%)
60k-80k
7 reports (24%)
80k-100k
1 reports (3%)
100k+
1 reports (3%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.
๐ ๏ธ DIY Diagnosis Center
Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).
Primary Risk Areas
POWER TRAINSUSPENSIONAIR BAGS
Official Safety Recalls (3)
Campaign: 21V310000
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS
โผ
Summary
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.
Consequence
A transmission fluid leak increases the risk of a fire.
Remedy
Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Campaign: 20V657000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
โผ
Summary
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
Consequence
A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.
Remedy
Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Campaign: 24V516000
AIR BAGS:SIDE/WINDOW:CURTAIN
โผ
Summary
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Consequence
An air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Investigations
1 investigation
Official NHTSA safety investigations for 2021 Cherokee.
INV-2021-1000๐ข Closed
NHTSA opened investigation after receiving consumer complaints regarding Cherokee performance issues.
Opened: Affected Units: 13,207
Consumer Complaints
100 total complaints
Consumer-reported issues submitted to NHTSA for 2021 Cherokee.
Common Reported SymptomsAI Analysis
Warning26%
Noise13%
Acceleration Issues10%
Battery9%
Accident9%
Stall8%
Crash/Accident7%
Check Engine Light7%
Jerk6%
Fire5%
Engine/Powertrain๐ต Low
POWER TRAIN
PTU Failure. Known issue. 2017-2019 recalled but the part is still and issue and can lock up transmission. Recall needs to be extended to cover later years
โจ AI Insight
This complaint matches keywords from official recalls:
Recall #21V310000
*correlation estimated by AI, not an official NHTSA link.
Engine/Powertrain๐ถ Medium
POWER TRAIN
I took my vehicle to dealer shortly after purchase due to jerking forward during stops. A software update was performed and did not have any issues until recently. The past few weeks it began to hesitate upon acceleration and jerked forward harshly into first gear. Today there is a very noticeable prolonged hesitation during acceleration and an odd revving noice coming from TPU. This should be a major recall given the frequency and severity of the issue which could lead to a crash.
โจ AI Insight
This complaint matches keywords from official recalls:
Recall #21V310000
*correlation estimated by AI, not an official NHTSA link.
Engine/Powertrainโ ๏ธ High
ENGINE
The contact owned a 2021 Jeep Cherokee. The contact stated that there was an abnormal sweet/alcohol smell in the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent while in the process of performing a stress test drive. There was a popping sound from the ignition, and it stopped on the interstate. Upon opening the hood, he noticed smoke and flames, and the vehicle fully ignited and caught fire. The fire department was on the scene to extinguish the fire and determined that the cable installation or hose installation failure of equipment/leak resulted in an electrical fire. There was no reported crash, air bag deployment, or police report filed. The local dealer was contacted, who referred to the manufacturer and the NHTSA hotline. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 64,000. The vehicle was deemed a total loss by the insurance company.
Electrical๐ต Low
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Cherokee. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. Several unknown warning lights were illuminated. The contact stated that the hazard lights failed to operate. The contact's wife coasted the vehicle to the side of the road. The vehicle was towed to the dealer, who determined that the battery had failed. The dealer replaced the battery. The contact stated that the battery warning light was not illuminated before the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.
Other๐ต Low
UNKNOWN OR OTHER
My jeep initially shutoff while driving on the interstate at 70 mph last December. I took it the dealership and they kept it for 2 months and replaced several parts. I got it back and it shutoff the next day, but started after l let it sit for an hour. Then it went for weeks with no issues, then it started happening again, so I took it to a different dealership. They also repaired different issues. I got it back and it shutoff again on the interstate at 70 mph in rush hour traffic. Both times were scary and unsafe situations. The jeep has been at the dealership now over a month with no diagnosis. It has been at 2 dealerships for a total of 4 months. I've researched this and found out that there are a lot of people having the same problem with this jeep and similar types. I'm wondering why is this not a safety recall issue, because both of my situations could of ended badly if I had panicked. Please have this situation addressed or reviewed before it causes bodily harm! The manufacturer/dealership doesn't seem to take this seriously!!
Engine/Powertrain๐ต Low
POWER TRAIN,UNKNOWN OR OTHER
I have had a service 4wd light on for months. The Power Transfer Case part has been on backorder from jeep for over 4 months and I have been left with out a vehicle this entire time with no updates or information about when the parts will be available.
โจ AI Insight
This complaint matches keywords from official recalls:
Recall #21V310000
*correlation estimated by AI, not an official NHTSA link.
Engine/Powertrain๐ถ Medium
FUEL/PROPULSION SYSTEM
About a month ago I noticed the gas pump clicking off quickly, way before the tank is full. I have been unable to fully fill my tank since. No accidents have occurred to cause a problem but my engine light is on and after getting it read it says it's an EVAC issue. When placing the nozzle in the tank a large amount of air noise is heard.
Engine/Powertrain๐ต Low
POWER TRAIN
2021 78784 MILES WONT DRIVE 4 WHEEL LIGHT ON DEALER STATES NEES NEW PTU SAYS THERES MAJOR PROBLEMS WITH THE PTU BUT WILL NOT COVER UNDER WARRANTY. $ 4, 000 TO REPAIR 99 COMPLIANTS HERE ALONE
โจ AI Insight
This complaint matches keywords from official recalls:
Recall #21V310000
*correlation estimated by AI, not an official NHTSA link.
Engine/Powertrain๐ต Low
POWER TRAIN
PTU failure
โจ AI Insight
This complaint matches keywords from official recalls:
Recall #21V310000
*correlation estimated by AI, not an official NHTSA link.
Engine/Powertrain๐ต Low
POWER TRAIN
While driving on the highway a message popped up that the 4 wheel drive system was unavailable. Then the orange error message displayed the svc 4wd. Then it went off. I called the dealership and was told to get it checked sometime, but since it went off there was no rush. I told him to check it when I brought it in for an oil change. Apparently they did not check it for error codes. No error messages or lights when I went to work. Came out to go home and the battery was dead. Called the dealership for a jump. They came and jump started me. When I put the car into reverse, it wouldn't go. I called the dealership again and they came back and said I'd need to get my Jeep towed to them. My Jeep was towed on Wednesday, October 29. It took the dealership a week to look at my car and find out that the PTU had metal chunks and slime in it.
โจ AI Insight
This complaint matches keywords from official recalls:
Recall #21V310000
*correlation estimated by AI, not an official NHTSA link.
Frequently Asked Questions
Are there any recalls for the 2021 JEEP Cherokee?
Yes, the 2021 JEEP Cherokee has 3 recorded recalls from NHTSA. These recalls cover various components including POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, AIR BAGS:SIDE/WINDOW:CURTAIN.
Is the 2021 JEEP Cherokee safe to drive?
The 2021 JEEP Cherokee has 3 recalls. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.
Where can I check if my 2021 JEEP Cherokee has open recalls?
You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local JEEP dealer.
๐Year-over-Year Context
โก๏ธStable Pattern
Compared to earlier years, the 2021 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.
๐ฏRisk Areas & Recommended Actions
Based on recall data, these components require verification:
1
Power train
Issue: presents fire risk under certain conditions
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If you already own this vehicle: Contact your dealer immediately to confirm power train recall is complete. Recall repairs are always free.
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If you are evaluating a used example: Request VIN and verify all power train recalls are completed before purchase.
Campaign:21V310000
2
Suspension
Issue: increases crash or loss-of-control risk
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If you already own this vehicle: Contact your dealer immediately to confirm suspension recall is complete. Recall repairs are always free.
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If you are evaluating a used example: Request VIN and verify all suspension recalls are completed before purchase.
Campaign:20V657000
3
Air bags
Issue: increases crash or loss-of-control risk
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If you already own this vehicle: Contact your dealer immediately to confirm air bags recall is complete. Recall repairs are always free.
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If you are evaluating a used example: Request VIN and verify all air bags recalls are completed before purchase.
Campaign:24V516000
๐กVisit NHTSA.gov or contact your JEEP dealer to verify recall completion status.
๐งญWhat This Means for You
Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
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If You Own This Vehicle
Verify all 3 recalls have been completed using your VIN at NHTSA.gov or through your JEEP dealer.
If any recalls are open, schedule service immediatelyโrecall repairs are always free.
Consider setting up VIN-specific alerts to receive notification of future recalls.
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If You're Buying Used
Request documentation proving all recalls were addressed before finalizing purchase.
Factor potential recall-related service time into your ownership cost estimates.