The 2021 INFINITI Q60's two recalls indicate some reliability concerns, particularly with the engine control module and the back over prevention system. Given the average failure mileage of just under 5000 miles, these issues require close attention from both current owners and potential buyers.
Key Factor:Engine control software glitches
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Safety Alert
Safety Alert: This model has a higher recall frequency (2) than the average INFINITI vehicle (0.9). Owners should prioritize checking these components.
2 recalls for this vehicle0.9 avg. recalls per vehicle (brand)
📋Why This Matters
The recalls for the 2021 INFINITI Q60 highlight critical safety and engine performance issues. A software error could lead to reduced engine power during rapid acceleration, posing a significant risk on the road while a malfunctioning back over prevention system can compromise rear visibility—vital for safe reversing. In luxury vehicles, such defects tarnish the reputation of superior engineering expected from brands like INFINITI.
Focus Area:Safety Profile
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Expert Analysis
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Recall Trend:No Change in recalls
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Primary Risk Area:Warning
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Vs Brand: Worse than avg (0.9)
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Summary: Overall, the safety trend for the Q60 is mixed given its relatively new status in the market. With two recalls already noted, it suggests that there could be larger underlying issues that may not fully emerge until later model years. This situation is worse than expected for a premium vehicle, which typically prides itself on reliability.
Safety & Reliability Score
84/100
Score Breakdown
Recall Impact-16
Complaint Impact-0.15
Investigation Impact-0
Technical Specifications
Key specifications for the 2021 INFINITI Q60
Model Year2021
MakeINFINITI
ModelQ60
Fuel TypeGasoline
Body ClassPassenger Vehicle
Safety History Timeline
Jan21
NEWProduction
Feb21
RECALLRecall Issued
Mar21
ISSUEFirst Report
Apr21
RECALLRecall Issued
Consumer Complaint Analysis
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Most Reported Issue
3 complaints (100% of total)
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Complaint Trend
Stable
No trend data
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Safety Incidents
No critical incidents
Complaint Severity Distribution
Breakdown of 3 consumer complaints by severity level.
🟡Medium
2(67%)
🟢Low
1(33%)
✅Good News: No critical or high-severity complaints reported for this vehicle.
Mileage Failure Analysis
⚙️Engineering Insight
With peak failure rates occurring between 0-20k miles and an average failure mileage of just under 5000 miles, owners should be particularly vigilant early in their ownership. Many problems seem to arise before reaching the first major service interval, indicating potential design flaws that could be disruptive right out of the gate.
📊 Mileage data extracted from 2 of 3 complaints (67% coverage)
0-20k
2 reports (100%)
20k-40k
0 reports (0%)
40k-60k
0 reports (0%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.
🛠️ DIY Diagnosis Center
Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).
Primary Risk Areas
BACK OVER PREVENTIONENGINE AND ENGINE COOLING
🎯Risk Areas & Recommended Actions
Based on recall data, these components require verification:
1
Engine Control Module (ECM)
Issue: Software error may reduce engine power unexpectedly.
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Check for any ECM updates or software fixes at your dealership immediately.
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Always inquire about any outstanding recalls or completed service records regarding ECM updates before purchasing.
Campaigns:21V10700021V108000
2
Back Over Prevention System
Issue: Rear-view image may not display, risking safety when reversing.
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Verify that your rear-view camera operates correctly; consider having it inspected if functionality is erratic.
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Test all safety systems including rear cameras during any pre-purchase inspection to ensure compliance with safety standards.
Campaign:21V107000
💡Visit NHTSA.gov or contact your INFINITI dealer to verify recall completion status.
Official Safety Recalls (2)
Campaign: 21V599000
BACK OVER PREVENTION:DISPLAY FUNCTION
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Summary
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Campaign: 21V234000
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
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Summary
Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
Consequence
A lack of fuel may cause an engine stall, increasing the risk of a crash.
Remedy
INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Investigations
0 investigations
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No active investigations for this vehicle.
Consumer Complaints
3 total complaints
Consumer-reported issues submitted to NHTSA for 2021 Q60.
Common Reported SymptomsAI Analysis
Warning100%
Crash/Accident33%
Noise33%
Body/Interior🔶 Medium
STRUCTURE
The contact owns a 2021 Infiniti Q60. The contact stated while driving at an undisclosed speed, the malfunction warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a fractured aluminum bracket that sits between the front bumpers. The contact was informed that the aluminum bracket houses the sensor for the cruise control and forward collision avoidance features. In addition, the contact was informed that the aluminum bracket was a poor design by the manufacturer. The contact was informed that the bracket needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 9,950.
Engine/Powertrain🔵 Low
ENGINE
The contact owns a 2021 INFINITI Q60. The contact stated while driving approximately 15 MPH, the vehicle shifted into limp mode. The contact stopped the vehicle and had the vehicle towed to a local dealer. The contact stated that several unknown warning lights were illuminated. The vehicle was diagnosed with needing ECM replaced. The vehicle was repaired however, the issue persisted. The manufacturer was informed of the failure but was unable to assist. The failure mileage was approximately 20.
✨ AI Insight
This complaint matches keywords from official recalls:
Recall #21V234000
*correlation estimated by AI, not an official NHTSA link.
Engine/Powertrain🔶 Medium
POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE
I WAS DRIVING THE CAR AT APPROXIMATELY 75 MPH DOWN THE HIGHWAY. SEVERAL WARNING LIGHTS CAME ON IN THE DASH INCLUDING THE CRASH SENSORS, AND THE CAR LOST ALL POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SIDE OF THE ROAD. I TRIED TO RESTART THE CAR WITH NO SUCCESS. ONCE THE START BUTTON IS PUSHED, THE CAR MAKES A CLICKING NOISE BUT THE ENGINE DOES NOT TURN ON. THE ONLY WAY TO GET THE NOISE TO STOP IS TO PUSH THE START BUTTON AGAIN. AT THIS TIME, THE CAR WILL NOT START. IT WAS TOWED TO INFINITI DEALERSHIP, AND HAS BEEN THERE AS OF TODAY (03/23/3021) FOR 15 DAYS. NEITHER THE DEALERSHIP, NOR INFINITI NORTH AMERICA HAVE BEEN ABLE TO GIVE ME AN UPDATE ON WHAT IS WRONG WITH THE CAR, OR WHEN I WILL GET IT BACK. THEY CAN NOT DIAGNOSE THE PROBLEM.
✨ AI Insight
This complaint matches keywords from official recalls:
Recall #21V234000
*correlation estimated by AI, not an official NHTSA link.
Frequently Asked Questions
What are common issues with the 2021 INFINITI Q60?
The most notable issues involve software problems with the engine control module that can lead to unexpected power reduction and a malfunctioning back over prevention system affecting rear visibility. These defects have been documented in official recalls and should be addressed promptly.
How reliable is the INFINITI Q60 compared to other luxury coupes?
'While luxury vehicles often tout high reliability standards, recent recalls place some concerns on the Q60's dependability when compared to rivals like BMW or Audi that have fewer reported recalls in similar timeframes. Buyers should be cautious and ensure all fixes are addressed before committing.'
📊Year-over-Year Context
➡️Stable Pattern
Compared to earlier years, the 2021 model shows stable reliability patterns. No meaningful structural change detected in recall frequency between adjacent model years.
🧭What This Means for You
Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
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If You Own This Vehicle
Immediate Action: If any recalls are listed as 'incomplete', contact a certified INFINITI service center—repairs are performed at no cost to you.
Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
Proactive tip: Enroll in INFINITI's owner notification program for real-time safety updates.
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If You're Buying Used
Request the VIN from the seller and verify the 'Clean' recall status via NHTSA.
This specific Q60 year is noted for its strong reliability foundations.