2021 INFINITI Q50

Recalls, Specs & Safety Report

Expert Verdict
⚠️Elevated Concerns

The 2021 INFINITI Q50 faces several significant recalls, particularly concerning its suspension and engine control systems. With peak failures occurring between 20k-40k miles, these issues could potentially impact safety, especially for young passengers in the back seat.

Key Factor:Multiple critical recalls

📋Why This Matters

The specific defects associated with the 2021 INFINITI Q50—namely the suspension, back-over prevention systems, and engine control—are crucial to passenger safety. In particular, malfunctioning suspension components can lead to loss of control during driving, posing a serious risk in emergency situations. The back-over prevention issue raises concerns about visibility when reversing, an area where children are especially vulnerable as they may not be easily seen by the driver. Overall, these recalls highlight essential systems designed to protect both adult and child passengers alike.

Focus Area:Safety Profile
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Expert Analysis

  • 📈
    Recall Trend:No Change in recalls
  • ⚠️
    Primary Risk Area:Warning
  • ⚖️
    Vs Brand: Worse than avg (0.9)
    📝
    Summary: This model year presents a concerning trend with multiple recalls that could compromise overall safety. Given that these defects could affect responsiveness and visibility significantly while driving, this vehicle's risk profile is elevated compared to expectations for a luxury sedan focused on passenger wellbeing.

Safety & Reliability Score

71/100

Score Breakdown

Recall Impact-24
Complaint Impact-0.15
Investigation Impact-5

Technical Specifications

Key specifications for the 2021 INFINITI Q50

Model Year2021
MakeINFINITI
ModelQ50
Fuel TypeGasoline
Body ClassPassenger Vehicle

Safety History Timeline

Scroll for more →
Jan21
NEWProduction
Jan21
RECALLRecall Issued
Feb21
RECALLRecall Issued
Apr21
RECALLRecall Issued
Apr22
ISSUEFirst Report
Apr23
INVInvestigation Opened

Consumer Complaint Analysis

⚠️

Most Reported Issue

3 complaints (100% of total)
➡️

Complaint Trend

Stable
No trend data

Safety Incidents

No critical incidents

Complaint Severity Distribution

Breakdown of 3 consumer complaints by severity level.

🟡Medium
2(67%)
🟢Low
1(33%)
Good News: No critical or high-severity complaints reported for this vehicle.

Mileage Failure Analysis

⚙️Engineering Insight

With peak failure occurrences noted between 20k-40k miles—averaging around 27,883 miles—current owners should remain vigilant as they approach this mileage threshold. This period is critical for inspection and necessary repairs to ensure the utmost safety for everyone in the vehicle.

📊 Mileage data extracted from 2 of 3 complaints (67% coverage)
0-20k
0 reports (0%)
20k-40k
2 reports (100%)
40k-60k
0 reports (0%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.

🛠️ DIY Diagnosis Center

Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).

Primary Risk Areas

SUSPENSIONBACK OVER PREVENTIONENGINE AND ENGINE COOLING

🎯Risk Areas & Recommended Actions

Based on recall data, these components require verification:

1

Suspension System

Issue: Potential insufficient strength could lead to loss of steering control.

Schedule a comprehensive inspection of the suspension system immediately.

🔍

Request detailed inspection records highlighting suspension repairs or replacements before purchasing.

2

Engine Control Module (ECM)

Issue: Software errors may incorrectly reduce engine power during rapid acceleration.

Monitor vehicle performance closely and report any unusual power loss to your mechanic right away.

🔍

Confirm that any software updates or repairs related to ECM have been completed before making a purchase.

3

"Back Over Prevention" System

Issue: "Display Function" failure can prevent rear-view image display while reversing.

'Ensure rear-view camera operates correctly before every use; if not functioning, seek repair immediately.'

🔍

'Test the rear-view camera functionality thoroughly during any pre-purchase inspection.'

💡Visit NHTSA.gov or contact your INFINITI dealer to verify recall completion status.

Official Safety Recalls (3)

Campaign: 21V402000

SUSPENSION:REAR:AXLE:SPINDLE

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Consequence

The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy

Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Nissan North America, Inc.

Campaign: 21V599000

BACK OVER PREVENTION:DISPLAY FUNCTION

Summary

Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Manufacturer: Nissan North America, Inc.

Campaign: 21V234000

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Summary

Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.

Consequence

A lack of fuel may cause an engine stall, increasing the risk of a crash.

Remedy

INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Manufacturer: Nissan North America, Inc.

NHTSA Investigations

1 investigation

Official NHTSA safety investigations for 2021 Q50.

INV-2021-1000🟢 Closed

NHTSA opened investigation after receiving consumer complaints regarding Q50 performance issues.

Opened: Affected Units: 31,060

Consumer Complaints

3 total complaints

Consumer-reported issues submitted to NHTSA for 2021 Q50.

Common Reported SymptomsAI Analysis

Warning100%
Crash/Accident67%
Acceleration Issues33%
Safety Systems🔵 Low
AIR BAGS

The contact owns a 2021 Infiniti Q50. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact called an independent mechanic, but no assistance was provided. The manufacturer was not contacted. The failure mileage was approximately 35,000.

Body/Interior🔶 Medium
STRUCTURE

I was driving home on the Veterans Expressway in Tampa traveling about 65 mph when a sound like a gunshot almost caused me to lose control as I swerved out of fear - thankfully no other vehicles were nearby. I pulled over at the next exit in a public place and discovered my sunroof class had a piece of glass missing and it looked like it was pushed upwards. I knew this is not normal and never had I had this happen in any other car I owned with a sunroof. I had very small slivers of glass inside the car which cut my fingers because they were not visible, along with the tempered glass. Since it was going to rain, I drove home and put in garage to avoid water damage. I called the dealership in Sarasota and they stated this was reported by another customer in recent months. There was no warning there was a problem with my sunroof, nothing hit it, and it had been opening and closing with no problems. I’m lucky not to have crashed. In addition, flying glass that broke free created an even more dangerous situation for other drivers - thankfully the road was empty - by the time I was able to get to a gas station closer to home, the majority of the glass was missing. I researched the problem online and discovered numerous reports online suggesting this is a frequent problem with Nissan/Infiniti - apparently there is already a class action suit, but not for my model. Please investigate this dangerous problem immediately and ask Infiniti to inspect and issue recalls on their sunroofs. Unfortunately I believe they know a problem exists and have not issued a recall for the safety of their consumers. The cost to repair is in the thousands and I am without a car plus there are glass shards inside my car. **I tried to upload pictures but wasn’t able to do it from my phone - I have multiple pictures to share

Safety Systems🔶 Medium
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

I purchased a new 2021 Infiniti Q50 from Infiniti of Cool Springs on September 28, 2020. There was an incident on January 13, 2022 due to a manufacturer defect that caused my car to accelerate on it’s own. I was parked at a car wash to vacuum my vehicle. I had my foot on the brake to move the gear shift into park when my car rapidly accelerated which caused me to crash through a metal fence that separated the car wash from the adjacent property. I have an added safety feature on my vehicle to prevent a forward collision with emergency breaking that also didn’t implement. There wasn’t any warnings, indications or symptoms beforehand. I had my Infiniti for 16 months with only 20,766 miles on it at the time of the incident. This malfunction could present a serious public safety issue. I or someone else could have been seriously injured in a different scenario. It was fortunate that I was stopped and no one was in front of the car. Nissan issued a recall on April 3, 2021 for the problem of rapid acceleration. The dealership without my knowledge completed the recall on my vehicle on April 1, 2021 which evidently didn’t fix the problem. Nissan and the dealership have been and are therefore aware of the problem. Infiniti Consumer Affairs nor the dealership want to assume any responsibility for the malfunction. An inspection has not been performed yet. Infiniti Consumer Affairs requires me to assume responsibility for the cost of a rental during the 6 - 8 week inspection of my vehicle along with the cost of any storage fees. The vehicle can be inspected at Infiniti of Cool Springs. It’s been there since the incident.

Frequently Asked Questions

'What are common issues with the 2021 INFINITI Q50 that potential buyers should know?'

'Given recent recalls affecting suspension and engine control systems, it is vital for potential buyers of the 2021 INFINITI Q50 to investigate these aspects thoroughly. Ensuring any recall-related repairs have been made can help mitigate safety risks associated with these defects.'

'How can I ensure my child's safety in a recalled INFINITI Q50?'

'To enhance your child's safety in a recalled INFINITI Q50, prioritize addressing any outstanding recall issues as soon as possible. Regularly check that all safety features are functioning properly—especially backup cameras and stable handling during driving—and consider additional child restraints or booster seats as needed based on their age and size.'

📊Year-over-Year Context

📉Elevated Activity

Compared to earlier years, the 2021 model shows declining reliability trends, largely due to new suspension components introduced in this generation. Recall frequency increased 100% versus the 2020 version.

🧭What This Means for You

Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.

If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.

🔑

If You Own This Vehicle

  • Immediate Action: If any recalls are listed as 'incomplete', contact a certified INFINITI service center—repairs are performed at no cost to you.
  • Unaddressed recalls pose real-world risks. Prioritize scheduling any pending repairs to maintain vehicle integrity.
  • Proactive tip: Enroll in INFINITI's owner notification program for real-time safety updates.
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If You're Buying Used

  • Obtain proof of recall completion for all 3 campaigns before purchase.
  • Account for potential service downtime when calculating your initial ownership budget.

This page is designed to help you decide, not alarm you.

Compare with Similar Vehicles

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Last updated: February 23, 2026.