This 2021 model shows average reliability, primarily driven by 3 recalls affecting the suspension system.
Key Factor:suspension recalls
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Safety Alert
Safety Alert: This model has a higher recall frequency (3) than the average INFINITI vehicle (0.8). Owners should prioritize checking these components.
3 recalls for this vehicle0.8 avg. recalls per vehicle (brand)
📋Why This Matters
Understanding recall history helps predict future ownership costs. Each unaddressed issue represents potential repair expenses.
Insurance companies review vehicle reliability data when setting premiums. Models with elevated recall rates often see adjusted pricing.
Focus Area:general reliability
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Expert Analysis
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Recall Trend:No Change in recalls
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Primary Risk Area:Warning
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Vs Brand: Worse than avg (0.8)
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Summary:
Safety & Reliability Score
71/100
Score Breakdown
Recall Impact-24
Complaint Impact-0.15
Investigation Impact-5
Technical Specifications
Key specifications for the 2021 INFINITI Q50
Model Year2021
MakeINFINITI
ModelQ50
Fuel TypeGasoline
Body ClassPassenger Vehicle
Safety History Timeline
Scroll for more →
Jan21
NEWProduction
Jan21
RECALLRecall Issued
Feb21
RECALLRecall Issued
Apr21
RECALLRecall Issued
Apr22
ISSUEFirst Report
Apr23
INVInvestigation Opened
Consumer Complaint Analysis
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Most Reported Issue
3 complaints (100% of total)
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Complaint Trend
Stable
No trend data
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Safety Incidents
No critical incidents
Complaint Severity Distribution
Breakdown of 3 consumer complaints by severity level.
🟡Medium
2(67%)
🟢Low
1(33%)
✅Good News: No critical or high-severity complaints reported for this vehicle.
Mileage Failure Analysis
⚙️Engineering Insight
Based on consumer reports, issues for this vehicle tend to peak around the 20k-40k mileage range. The average reported failure mileage is 27,883 miles.
📊 Mileage data extracted from 2 of 3 complaints (67% coverage)
0-20k
0 reports (0%)
20k-40k
2 reports (100%)
40k-60k
0 reports (0%)
60k-80k
0 reports (0%)
80k-100k
0 reports (0%)
100k+
0 reports (0%)
* Analysis based on mileage data extracted from consumer complaint descriptions. Actual failure rates may vary.
🛠️ DIY Diagnosis Center
Experiencing an issue? Select a symptom to find official manufacturer solutions (TSBs).
Primary Risk Areas
SUSPENSIONBACK OVER PREVENTIONENGINE AND ENGINE COOLING
Official Safety Recalls (3)
Campaign: 21V402000
SUSPENSION:REAR:AXLE:SPINDLE
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Summary
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Consequence
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Campaign: 21V599000
BACK OVER PREVENTION:DISPLAY FUNCTION
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Summary
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Campaign: 21V234000
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
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Summary
Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
Consequence
A lack of fuel may cause an engine stall, increasing the risk of a crash.
Remedy
INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.
Additional Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Investigations
1 investigation
Official NHTSA safety investigations for 2021 Q50.
INV-2021-1000🟢 Closed
NHTSA opened investigation after receiving consumer complaints regarding Q50 performance issues.
Opened: Affected Units: 36,998
Consumer Complaints
3 total complaints
Consumer-reported issues submitted to NHTSA for 2021 Q50.
Common Reported SymptomsAI Analysis
Warning100%
Crash/Accident67%
Acceleration Issues33%
Safety Systems🔵 Low
AIR BAGS
The contact owns a 2021 Infiniti Q50. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact called an independent mechanic, but no assistance was provided. The manufacturer was not contacted. The failure mileage was approximately 35,000.
Body/Interior🔶 Medium
STRUCTURE
I was driving home on the Veterans Expressway in Tampa traveling about 65 mph when a sound like a gunshot almost caused me to lose control as I swerved out of fear - thankfully no other vehicles were nearby. I pulled over at the next exit in a public place and discovered my sunroof class had a piece of glass missing and it looked like it was pushed upwards. I knew this is not normal and never had I had this happen in any other car I owned with a sunroof. I had very small slivers of glass inside the car which cut my fingers because they were not visible, along with the tempered glass. Since it was going to rain, I drove home and put in garage to avoid water damage. I called the dealership in Sarasota and they stated this was reported by another customer in recent months. There was no warning there was a problem with my sunroof, nothing hit it, and it had been opening and closing with no problems. I’m lucky not to have crashed. In addition, flying glass that broke free created an even more dangerous situation for other drivers - thankfully the road was empty - by the time I was able to get to a gas station closer to home, the majority of the glass was missing. I researched the problem online and discovered numerous reports online suggesting this is a frequent problem with Nissan/Infiniti - apparently there is already a class action suit, but not for my model. Please investigate this dangerous problem immediately and ask Infiniti to inspect and issue recalls on their sunroofs. Unfortunately I believe they know a problem exists and have not issued a recall for the safety of their consumers. The cost to repair is in the thousands and I am without a car plus there are glass shards inside my car. **I tried to upload pictures but wasn’t able to do it from my phone - I have multiple pictures to share
Safety Systems🔶 Medium
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
I purchased a new 2021 Infiniti Q50 from Infiniti of Cool Springs on September 28, 2020. There was an incident on January 13, 2022 due to a manufacturer defect that caused my car to accelerate on it’s own. I was parked at a car wash to vacuum my vehicle. I had my foot on the brake to move the gear shift into park when my car rapidly accelerated which caused me to crash through a metal fence that separated the car wash from the adjacent property. I have an added safety feature on my vehicle to prevent a forward collision with emergency breaking that also didn’t implement. There wasn’t any warnings, indications or symptoms beforehand. I had my Infiniti for 16 months with only 20,766 miles on it at the time of the incident. This malfunction could present a serious public safety issue. I or someone else could have been seriously injured in a different scenario. It was fortunate that I was stopped and no one was in front of the car. Nissan issued a recall on April 3, 2021 for the problem of rapid acceleration. The dealership without my knowledge completed the recall on my vehicle on April 1, 2021 which evidently didn’t fix the problem. Nissan and the dealership have been and are therefore aware of the problem. Infiniti Consumer Affairs nor the dealership want to assume any responsibility for the malfunction. An inspection has not been performed yet. Infiniti Consumer Affairs requires me to assume responsibility for the cost of a rental during the 6 - 8 week inspection of my vehicle along with the cost of any storage fees. The vehicle can be inspected at Infiniti of Cool Springs. It’s been there since the incident.
Frequently Asked Questions
Are there any recalls for the 2021 INFINITI Q50?
Yes, the 2021 INFINITI Q50 has 3 recorded recalls from NHTSA. These recalls cover various components including SUSPENSION:REAR:AXLE:SPINDLE, BACK OVER PREVENTION:DISPLAY FUNCTION, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE.
Is the 2021 INFINITI Q50 safe to drive?
The 2021 INFINITI Q50 has 3 recalls. If you own this vehicle, check with your dealer to ensure all recall repairs have been completed. Most recalls have free remedies available.
Where can I check if my 2021 INFINITI Q50 has open recalls?
You can check for open recalls by visiting NHTSA.gov and entering your Vehicle Identification Number (VIN), or by contacting your local INFINITI dealer.
📊Year-over-Year Context
📉Elevated Activity
Compared to earlier years, the 2021 model shows declining reliability trends, largely due to new suspension components introduced in this generation. Recall frequency increased 100% versus the 2020 version.
🎯Risk Areas & Recommended Actions
Based on recall data, these components require verification:
1
Suspension
Issue: increases crash or loss-of-control risk
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If you already own this vehicle: Contact your dealer immediately to confirm suspension recall is complete. Recall repairs are always free.
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If you are evaluating a used example: Request VIN and verify all suspension recalls are completed before purchase.
Campaign:21V402000
2
Back over prevention
Issue: increases crash or loss-of-control risk
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If you already own this vehicle: Contact your dealer immediately to confirm back over prevention recall is complete. Recall repairs are always free.
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If you are evaluating a used example: Request VIN and verify all back over prevention recalls are completed before purchase.
Campaign:21V599000
3
Engine and engine cooling
Issue: increases crash or loss-of-control risk
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If you already own this vehicle: Contact your dealer immediately to confirm engine and engine cooling recall is complete. Recall repairs are always free.
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If you are evaluating a used example: Request VIN and verify all engine and engine cooling recalls are completed before purchase.
Campaign:21V234000
💡Visit NHTSA.gov or contact your INFINITI dealer to verify recall completion status.
🧭What This Means for You
Both current owners and prospective buyers benefit from reviewing this safety analysis before making decisions.
If you're unsure, we recommend starting with a VIN check or consulting a certified mechanic.
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If You Own This Vehicle
Verify all 3 recalls have been completed using your VIN at NHTSA.gov or through your INFINITI dealer.
If any recalls are open, schedule service immediately—recall repairs are always free.
Consider setting up VIN-specific alerts to receive notification of future recalls.
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If You're Buying Used
Request documentation proving all recalls were addressed before finalizing purchase.
Factor potential recall-related service time into your ownership cost estimates.