2024 HYUNDAI Venue

Since buying this vehicle on [XXX] my horn has become completely inoperative a total of three times. I live in Georgia and a working horn is required per GA Code § 40-8-70 (2024) "Every motor vehicle when operated upon a highway shall be equipped with a horn in good working order and capable of emitting sound audible under normal conditions from a distance of not less than 200 feet..". This is not a unique problem to only my vehicle. If you go through your records I am sure you find well over a thousand such instances with Hyundai vehicles. Not having a working horn is not only illegal in Georgia put it increases the risk of getting involved in a motor vehicle accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hi! A couple weeks ago i noticed the horn in my 2024 Hyundai Venue Limited was not working. My husband made an appointment to take it in to the dealership for the soonest available date which was about a couple weeks from that day. About a week later, the dashboard screen where you see the speedometer, odometer, etc. went completely black. You couldn’t see how fast you were going, how much gas is in the tank, your tire pressure, and a lot more vital information. This happened on a sunday so the dealerships were closed so I disconnected and reconnected the battery which seemed to temporarily fix the screen issue. Upon investigating online, I found numerous other people who have had the same issue with the horn as well as their screen going black. This is a safety issue because if someone is going into my lane or being a hazard on the road in general, i am unable to use my horn to get their attention which greatly increases the risk of an accident. Also, the screen randomly going black is super dangerous as well because I cannot see how fast i’m going, i can’t see if my tire pressure is low or too high, I can’t see if i need an oil change soon, and so much more. please take this seriously and look into this. thank you for your time!

The Driver Attention Warning (DAW) system on my 2024 Hyundai Venue Limited activates excessively and unpredictably when using cruise control at speeds of 70 mph or higher, particularly during night driving while I am wearing glasses. The alerts occur regularly every 30 seconds to 5 minutes, even when I am actively and safely driving (e.g., both hands on the steering wheel, maintaining focus on the road). The alert includes a loud beep and a distracting visual display with a coffee cup graphic that reads "Consider taking a break" on my instrument cluster that cannot be disabled in the vehicle settings. This creates a safety hazard because: 1. The frequent and unnecessary alerts divert my focus from the road to the DAW system. 2. The system appears to trigger when I check side or rearview mirrors, encouraging unsafe fixation on avoiding alerts rather than normal driving behavior. 3. The distraction has occurred consistently during long trips, such as those from Atlanta, GA, to Madison, MS ([XXX]), and Madison, MS, to St. Louis, MO ([XXX]), and back ([XXX]). Details of the Defect: The DAW system is overly sensitive, misidentifying normal, attentive driving as inattentive. Unlike previous Hyundai models, the system lacks an option to disable the feature entirely. There is also no ability to adjust sensitivity, and even the lowest alert volume setting of 1 is jarring and distracting while driving. The problem occurs specifically when cruise control is engaged at highway speeds, further limiting the driver’s ability to mitigate the issue. The excessive alerts reduce driver focus and increase mental fatigue, especially during nighttime driving. This could lead to an elevated risk of accidents due to distraction and divided attention. This issue impacts multiple models (2023 or newer models) and additional details can be found by searching "Hyundai aggressive DAW alert coffee". I created a case (# [XXX]) with Hyundai about this on 11/26. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)