2024 GMC Terrain

The contact owns a 2024 GMC Terrain. The contact stated that while his wife was driving at various speeds, the vehicle experienced a loss of automotive power. The check engine and transmission warning lights were illuminated. In addition, the contact's wife attempted to restart the vehicle; however, the gear shifter failed to move from neutral(N) and remained in Low Power Mode. The vehicle was towed to a local dealer, where it was diagnosed, and DTC: P0700 and P073E were retrieved. In addition, the contact related the failure to Technical Service Bulletin: PIP5974E; however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,766.

The rear camera is displaying the top of the license plate! It wasn’t doing it when I first purchased the car. Dealer states it is normal. I do not agree.

FUEL PUMP WENT OUT AT 42K MILES.

I purchased a new 2024 GMC Terrain in March 2024. At the time of the incident the mileage was approximately 18,000 miles. On [XXX], as I was driving on a MA state highway, the car lost power with no warning. I was able to "coast" into a parking lot where I contacted OnStar; a flatbed tow truck was dispatched and the car was towed to the local dealership where it was purchased. At this time, the car is still at the dealer as I was informed by dealer service consultant that it's a "massive" transmission job and parts were on back order from GMC for over three weeks. I specifically purchased this vehicle to be safe on my monthly trips to NY to visit grandchild. I no longer feel safe in this vehicle and have no guarantee this won't happen again. The fact that the transmission failed in 1 yr. old car at 18,000 miles is of great concern to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

a little over two weeks ago we were going to sidney to get groceries. it was hot that day so we turned the a/c on. fog started coming out of the vents, it looked like we turned on a fog machine! a few days later we were going to town, my daughter got in and the whole driver's side floor was full of water. there was so much of it we had to get the shop vac out to suck it up. I called the dealer where we purchased it from because it still under warranty. their shop guy was out for the week so they scheduled me an appt for the following week. by this time my speakers aren't working, my signal lights dont make any sounds when I use them and the floor is soaked again. on August 5th we took the car into high plains and left it. they said they worked on it for 4 hours and fixed the problem, some drain line was plugged with sludge and so the water knocked out a module or amp. I thot everything would be covered but then they said I'd have to pay because all of a sudden a mouse had causes that line to get plugged. I asked them for pictures because im turning it into my insurance company, and they said they would send them. they never have I requested the pictures 2x, once with Patrick the shop manager and then with Jeff presser, owner. Still today, nothing. Meanwhile yesterday here comes all the water on the floor again. We use this vehicle to haul my grandson to his therapies and medical appointments. he [XXX]. Now were worried that mold has started growing because even though were sucking up the water, the floor pad and carpet are still wet. I went online and have seen numerous people complaining about the same issue for years with these GMC Terrains, why hasnt there been a recall or national warning on this faulty problem? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle shimmies upon acceleration from a stopped position.

car quit while driving could not control stopped across 2 lanes of highway almost was hit by big truck. Car would not start or go into neutral. When car almost started i put it into neutral and was pushed off of highway. dealer towed car and replaced fuel module at 25423 miles.

infotainment system safety issues. I have video. Multiple times per week when starting the car and backing the rear camera engages. When placing car in drive the rear camera never shuts off, the sound volume doesn't work, the entire infotainment system completely malfunctions. The safety is when attempting to function the controls the volume will turn up and not able to turn it down, the screen flashes and the infotainment systems controls on the steering wheel do NOT function. I've had it to the dealer and they indicate PIC6591A from March 3rd 2025 is logged. When contacting GMC corporate they refuse to give any information. The PIC spans across many GMC vehicles including 2019 models. Why hasn't this been addressed? My son drives a 2024 Chevy Trax and this car has no issues like the my car does. His car also doesn't have the transmission/gear shift buttons like the 2024 terrain does. Anyone else having issues with the GMC infotainment systems, black screen, malfunction? I have video.

The contact owns a 2024 GMC Terrain. The contact stated that while driving at an undisclosed speed, the "Service Vehicle Soon" message was displayed, and the air bag warning light was intermittently illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.